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All properties in Santo Domingo, Distrito Nacional, Dominican Republic

Napolitano Hotel

Waterfront hotel with spa, near Parque Colon

  • Free WiFi and free parking
From
P4,185

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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8.2.Very good.
  • Location location location the best part about it. Restaurant service in am was great.…

    Mar 16, 2021

  • Ron Rafael Shimshilashvili loved this hotel so much!! the best in the country

    Dec 21, 2020

See all 103 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Walkable
Dining options
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 65 guestrooms
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurant and bar/lounge
  • Full-service spa

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Zona Colonial
  • Parque Colon - 17 min walk
  • Sambil Santo Domingo - 42 min walk
  • El Obelisco Macho - 4 min walk
  • Hostos Park - 6 min walk
  • The Count's Gate - 9 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Enter dates for 2 guests

  • Standard Room

Location

  • In Zona Colonial
  • Parque Colon - 17 min walk
  • Sambil Santo Domingo - 42 min walk

What’s around

Landmarks

  • In Zona Colonial
  • Parque Colon - 17 min walk
  • Sambil Santo Domingo - 42 min walk
  • El Obelisco Macho - 4 min walk
  • Hostos Park - 6 min walk
  • The Count's Gate - 9 min walk
  • Playa Montesinos - 9 min walk
  • Convento de los Dominicos - 13 min walk
  • House of Tostado (La Casa de Tostado) - 14 min walk
  • Mercado Modelo - 14 min walk
  • Calle Las Damas - 14 min walk

Getting around

  • Las Americas Intl. Airport (SDQ) - 35 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 36 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Full-service spa
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Casino
  • Nightclub

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1894
  • Conference space size (meters) - 176
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

La Terrasse - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Hotel Napolitano
  • Napolitano Hotel
  • Napolitano Hotel Santo Domingo
  • Napolitano Santo Domingo
  • Napolitano Hotel And Casino
  • Napolitano Hotel Hotel
  • Napolitano Hotel Santo Domingo
  • Napolitano Hotel Hotel Santo Domingo

Optional extras

Late check-out can be arranged for an extra charge of USD 15 (subject to availability)

Cooked-to-order breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 40.00 per vehicle (one way)

Airport shuttle for children between the ages of 5 and 12 costs USD 5.00 (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Napolitano Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 1 PM. Late check-out is available for a charge of USD 15 (subject to availability).
  • Yes, La Terrasse offers ocean views and poolside dining. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Cantabrico (7-min walk), Lechonera Mota (7-min walk), and D´ Luis Parrillada (7-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40.00 per vehicle one way.
  • Yes, there's a casino, featuring 3 slot machines and 1 gaming table.
  • Have fun with activities like cycling, boogie boarding, and water skiing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Napolitano Hotel also has a casino and a nightclub, as well as spa services and a garden.
8.2.Very good.
  • 10.0.Exceptional

    Ron Rafael Shimshilashvili loved this hotel so much!! the best in the country

    1 night trip, Dec 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    the best hotel from Ron Rafael Shimshilashvili !!!

    7 night business trip, Nov 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I must say I felt very comfortable at home and the employees were very attentive and courteous and always following the security protocol, if I return to Neapolitan Dominica it will be my first option.

    4 night trip, Oct 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The staff is pretty friendly. The food was good too. It was nice to get free parking.

    6 night trip, Oct 1, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very clean hotel and friendly staff. The breakfast and dinners options were great.

    Travi, 1 night romance trip, Sep 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy buenas atenciones del personal y las instalaciones están muy bien cuidadas

    J.solano, 1 night family trip, Sep 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great group, nice rooms and fun view from the pool. We stayed two different trips. Only one night had to wait too long (over an hour) for food and it wasn’t great but that was just one time. During Covid you have to expect some delays and such. We will always stay here when we are having to stay in the city. My friends shop is nearby and it’s close to marina

    Jess, 2 night romance trip, Sep 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It really is 3 star hotel, but I gave it 4 stars because I have been going there since 2013, and I like the hotel. The rooms are good sized, and very clean. It does need to be renovated because the carpets on the floors look somewhat worn. It has a good location, by the sea, and has a large restaurant on the 2nd floor with a pool. It also has a casino, which was closed because of the Covid issue. The food at the restaurant is excellent, but if there is a downside it will sometimes take up to a hour to get served if they are busy. They may have only one cook on duty. It looks a little run down on the outside and the new owner should sink some money into painting the outside, especially the Casino sign.I thought the pool area looked better when it had large statues surrounding the pool area. You can not go wrong if you stay here, but do not expect super luxury. Larry Carli

    LarryC, 4 night trip, Aug 1, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Lady front counter rude

    Front counter lady was so rude when check out time she make unpleasant comment about my payment. Because my debit card wasn’t go trough she says why I have to trust you ? I believe this person need to be trained to deal with customer services.

    RAFAEL, 3 night family trip, Jul 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The place is beautiful,nice view and very good food. Jose is doing a wonderful job at the restaurant.

    3 night family trip, Jul 17, 2020

    Verified Expedia guest review

See all 103 reviews