Hotel Cisneros

3.0 star property
3-star hotel in Alcala de Henares with restaurant and bar/lounge

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Hotel Cisneros

Photo gallery for Hotel Cisneros

Lobby lounge
In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; Argentinean cuisine
Shower, hair dryer, bidet, towels

Overview of Hotel Cisneros

8.2 out of 10 Very Good
8.2/10 Very Good

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Paseo de Pastrana, 32, Alcala de Henares, Madrid, 28803
Main amenities
  • Restaurant and bar/lounge
  • Self parking
  • Business center
  • Terrace
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
Feel at home
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)

Room options

Standard Room, 1 Double or 2 Twin Beds

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 Double or 2 Twin Beds

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

About this area

What's nearby

  • Plenilunio Shopping Mall - 21 min drive
  • Calle de Alcalá - 18 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Alcala de Henares La Garena Station - 6 min drive
  • Meco Station - 13 min drive
  • Alcalá de Henares Station - 26 min walk


  • Bar Carolina - 11 min walk
  • Cibeles - 5 min walk
  • Telepizza - 7 min walk
  • Café Continental - 10 min walk
  • Guiñol - 11 min walk

About this property

Hotel Cisneros

When visiting Alcala de Henares, Hotel Cisneros is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors


  • Check-in time from noon - 5:30 AM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 9.90 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage


  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas


  • Elevator

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • In-room safe

Special features


Onsite venue - This restaurant specializes in Argentinean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies


  • Self parking costs EUR 9.90 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Cisneros Alcala De Henares
Cisneros Hotel
Hotel Cisneros
Hotel Cisneros Alcala De Henares
Hotel Cisneros Hotel
Hotel Cisneros Alcala de Henares
Hotel Cisneros Hotel Alcala de Henares

Frequently asked questions

Does Hotel Cisneros offer free cancellation for a full refund?
Yes, Hotel Cisneros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Cisneros?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Cisneros?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cisneros?
Yes. Self parking costs EUR 9.90 per night.
What are the check-in and check-out times at Hotel Cisneros?
You can check in from noon - 5:30 AM. Check-out time is noon.
Are there restaurants at or near Hotel Cisneros?
Yes, there's an onsite restaurant that offers Argentinean cuisine.
What's the area around Hotel Cisneros like?
Hotel Cisneros is a short 15-minute walk from Cervantes Birthplace Museum and 16 minutes' walk from University of Alcala.



Very Good




Staff & service




Property conditions & facilities




8/10 Very Good

2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ideal stopover location in mid-Spain
We wanted an overnight stop halfway from Almeria to Santander without going into Madrid itself. The hotel was ideally situated just off the A2 and parking was available right outside the hotel. The restaurant attached to the hotel provided a late snack and drink when we arrived and a good value breakfast the next morning (4 Euros for a breakfast which included bacon and eggs!). Staff were attentive and helpful, the room was clean and comfortable and we would definitely stay there again. A short drive around the town in the evening indicated a place in which to spend a longer time so we will be planning a 2 day stopover next time!
Peter, 1-night romance trip
Verified guest review

2/10 Poor

Awful experience
Staff was so rude did not want to help with anything they would also give dirty looks at foreigners. Their where ants in my room I was so unsatisfied if you tried to park the car they said it would be 90 euros per night which is out rages when you can find parking on the street I will never come back to this place or recommend anyone to stay their
andrew, 7-night trip
Verified guest review

10/10 Exceptional

Well located for Madrid International Airport
Hotel Cisneros is a business-like establishment located about a 15-minute walk south of the city center. It is a great location for the night before or the night after a flight at Madrid Airport (10 miles west). Well removed from the main street and quiet. A number of small markets and bar-cafes are a two-minute walk away. Plenty of free parking. Strong wi-fi.
James, 1-night romance trip
Verified guest review

10/10 Exceptional

Very friendly staff. Front desk clerks did a fantastic job orienting is in a new city and offering recommendations for places to eat.
1-night trip
Verified Expedia guest review

8/10 Very Good

Will go again
Wellworth visiting alcala de henares .world heritage place
Verified guest review

8/10 Very Good

Lovely hotel in a historic town.
The historic town is lovely and full of amenities. The hotel staff and the the staff in the Fifty Fifty cafè are lovely and really helpful. Could have done with coffee and tea in the room.
Verified Expedia guest review

6/10 Good

An unfortunate nights stay.
Our stay was ruined by a student party who kept us awake with their noise throughout the night. On contacting reception the young girl did try to help, but without much success. Breakfast is to be missed, it is very poor even by continental standards. We got the impression that the hotel is struggling. Must praise the receptionist who was most helpful and spoke excellent English. Our evening meal was very average.
Verified guest review

8/10 Very Good

Nice hotel in Alcala city. 50 mins from Madrid
Very nice people and with a convenient restaurant next to the door.
Verified Expedia guest review

8/10 Very Good

Clean and Comfortable.
Clean and comfortable. Excellent location. Full of historical places to visit from the old Juderia, to the famous Complutense university, roman remains, the birth place of Miguel de Cervantes, and many more.
Verified Expedia guest review