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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury hotel with spa, near Tata Memorial Hospital

  • Free WiFi and free parking
From
P4,748

Image gallery

  • Signature Room (ITC One) - Guest Room
  • Signature Room (ITC One) - Guest Room
  • Pool
  • Pool
  • Signature Room (ITC One) - Guest Room
Signature Room (ITC One) - Guest Room. Image 1 of 36.
1 / 36Signature Room (ITC One) - Guest Room
287, Dr. Babasaheb Ambedkar Road, Mumbai, 400012, Maharashtra, India
9.0.Superb.
  • Lovely property

    Aug 2, 2021

  • Was nice

    Jul 10, 2021

See all 147 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Transport options
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 242 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool and 1 outdoor pool
  • Breakfast available

What’s around

  • In Parel
  • Tata Memorial Hospital - 10 min walk
  • Mohammed Ali Road - 2.8 mi / 4.5 km
  • Haji Ali Dargah - 3 mi / 4.8 km
  • Crawford Market - 4 mi / 6.5 km
  • Bandra Kurla Complex - 4.9 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 Queen Bed, Non Smoking (Executive Club Exclusive)
  • Luxury Room, 1 Bedroom, Non Smoking
  • Signature Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking, City View (Executive Club)
  • Room, 1 Queen Bed, Non Smoking (Mumbai Skyline View, ITC One)
  • Executive Room, 1 Twin Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Tower

What’s around

Landmarks

  • In Parel
  • Tata Memorial Hospital - 10 min walk
  • Mohammed Ali Road - 2.8 mi / 4.5 km
  • Haji Ali Dargah - 3 mi / 4.8 km
  • Crawford Market - 4 mi / 6.5 km
  • Bandra Kurla Complex - 4.9 mi / 7.8 km
  • Gateway of India - 5.6 mi / 9.1 km
  • U.S. Consulate General - 6.7 mi / 10.7 km

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 15 min drive
  • Mumbai Currey Road Station - 11 min walk
  • Mumbai Parel Station - 17 min walk
  • Mumbai Chinchpokli Station - 18 min walk
  • Airport pick-up service
map
See on map
287, Dr. Babasaheb Ambedkar Road, Mumbai, 400012, Maharashtra, India

At a glance

Hotel size

  • This hotel has 242 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Children's pool
  • Sauna

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Kebabs and Kurries Indian - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner.

Shanghai Club - Chinese - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Hornby’s Pavilion - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Frederick's Lounge - This café specializes in local and international cuisine and serves light fare only. Open daily.

Dublin - This bar specializes in local and international cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1200 per person (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2550 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for INR 2000.0 per night

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • ITC Grand Central Mumbai
  • ITC Grand Central Luxury Collection Mumbai
  • ITC Grand Central Luxury Collection
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai
  • ITC Hotel Mumbai Grand Central
  • ITC Mumbai Grand Central
  • Itc Grand Central Hotel Mumbai (Bombay)
  • ITC Grand Central Mumbai Hotel
  • ITC Grand Central Hotel
  • ITC Grand Central
  • ITC Grand Central Luxury Collection Hotel Mumbai
  • ITC Grand Central Luxury Collection Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ITC Grand Central, a Luxury Collection Hotel, Mumbai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Kebabs and Kurries Indian offers Indian cuisine. Nearby restaurants include Ruchi Veg. Restaurant (10-min walk), Modern Lunch Home (11-min walk), and Shree Sunders (2.1 mi).
  • Yes, a shuttle from the airport to the hotel is available. The charge is INR 2550 per vehicle.
  • ITC Grand Central, a Luxury Collection Hotel, Mumbai has a spa and an outdoor pool, as well as a steam room and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Staff very courteous, professional and efficient. Restaurant staff very accommodating for special requests.

    14 night trip, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service

    14 night family trip, Mar 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Dinesh Deore

    It was nice experience,

    Dinesh, 1 night business trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Pleasant - Sanitized stay Experience

    It was pleasant experience to stay at ITC GRAND CENTRAL MUMBAI. During covid they were good in maintaining sanitation.

    Shailendra, 4 night family trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff changed me 31k for my 2 days of Stay and after 4 days they started nagging me about their issues with expedia due to which i was not charged for the room. They should have told me during ly check out itself instead of nagging me during the times when i was busy

    sandeep, 2 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hospitality at its best. Proper care of social distancing norms. Best place for a staycation with family

    Devashish, 1 night romance trip, Dec 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed at Taj Lands End and ITC Grand Central for my recent stay in Mumbai and hands down ITC is a much much luxurious hotel with incredible service. The room was absolutely 5 star level and the staff accommodated our every request. There was a little hiccup during checkin but they more than made up for it through a complimentary fruit basket and wine.

    2 night romance trip, Dec 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel, with super helpful and friendly staff.

    3 night business trip, Mar 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Most comfortable stay ever had.

    2 night family trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Quite an ok property. Nothing great. The commode was worn out and so were other aspects of the room. I wouldn't say it was run down but not of the class that you pay for

    1 night business trip, Feb 18, 2020

    Verified Expedia guest review

See all 147 reviews