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All properties in Ixtapa, Guerrero, Mexico

Puerta Del Mar Hotel

Family-friendly hotel with 2 outdoor pools, near El Palmar Beach

  • Free WiFi
From
P2,617

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  • Puerta Del Mar Hotel
  • Junior Suite - Balcony
  • Junior Suite - In-Room Dining
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1 / 20Puerta Del Mar Hotel
Paseo De Las Gaviotas y Agua de Correa, Ixtapa, 40880, GRO, Mexico
7.8.Good.
  • Overall I liked the hotel. It was close to everything we needed. Check in was smooth.…

    Nov 2, 2021

  • They need work on the pool is not clean look that they need to add more pool chemical .…

    Mar 15, 2021

See all 23 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Kitchen
  • Non-smoking

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools and 1 indoor pool
  • Fitness center

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • Heart of Ixtapa
  • El Palmar Beach - 7 min walk
  • Magic World Aquapark - 9 min walk
  • Vista Hermosa Beach - 18 min walk
  • Marina Ixtapa - 25 min walk
  • Marina Ixtapa Golf Club - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Master suite

What’s around

Landmarks

  • Heart of Ixtapa
  • El Palmar Beach - 7 min walk
  • Magic World Aquapark - 9 min walk
  • Vista Hermosa Beach - 18 min walk
  • Marina Ixtapa - 25 min walk
  • Marina Ixtapa Golf Club - 31 min walk
  • Ixtapa Golf Course - 31 min walk
  • Ixtapa Island - 4.6 mi / 7.3 km
  • Zihuatanejo Bay - 4.7 mi / 7.6 km
  • Varadero Beach - 4.8 mi / 7.8 km
  • La Ropa Beach - 5.9 mi / 9.6 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
map
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Paseo De Las Gaviotas y Agua de Correa, Ixtapa, 40880, GRO, Mexico

At a glance

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MXN 100 per stay)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Free reception

Things to do

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Year Built - 1991
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size king
  • Premium bedding

Things to enjoy

  • Yard
  • Individually decorated
  • Balcony

Freshen up

  • Second bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 21-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Los Molcajetes - Overlooking the garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Refundable depositPay at property

  • Deposit: MXN 1000 per stay
  • Breakage deposit: MXN 1000

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of MXN 480 per vehicle (one-way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Cribs/infant beds are available for MXN 70 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children costs MXN 0

ParkingPay at property

  • Self parking costs MXN 100 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Puerta Del Mar
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Ixtapa
  • Puerta Mar Hotel Ixtapa
  • Puerta Mar Hotel
  • Puerta Mar Ixtapa
  • Puerta Del Mar Hotel Hotel
  • Puerta Del Mar Hotel Ixtapa
  • Puerta Del Mar Hotel Hotel Ixtapa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Puerta Del Mar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 100 per stay.
  • Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Los Molcajetes offers garden views. Nearby restaurants include Emilio's Pizza (6-min walk), Sr Taco Grill (6-min walk), and El Tiburon De La Costa (7-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 480 per vehicle one-way.
  • Have fun with activities like cycling, horseback riding, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Puerta Del Mar Hotel also has 2 outdoor pools and a sauna, as well as a fitness center and a garden.
7.8.Good.
  • 10.0.Exceptional

    Nice location

    Nice location with a bunch of places to go close by

    ulises, 4 night family trip, Jul 3, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Stay away from this place. Our bed was peed on from the previous guest and all they wanted to do is give us extra sheets. Just a horrible experience

    6 night family trip, Feb 17, 2019

    Verified CheapTickets guest review

  • 8.0.Very good

    great location and great price...clean as a whistle...refrig was ancient but it was cold as the south pole...needs to have hot water in the kitchen sicnk... wwe carried hot water from the bath room...could have a few more chairs at the pool when there is a larger occupancy...the pools are the best in the area..and the water slike is wonderful...I can afford the Bay View Grand but this place has all the features of BVG and the price is right and the beach is only a block away.... and Julio Ceaser is the best guide.....John W. Damisch. of Chicago

    14 night trip, Jan 5, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    Preferible que no te dejen utensilios

    No me agradó que te hacen sentir como delincuente y no un turista, te cuentan hasta los vidrios de las puertas y todos los utensilios que te dejan, preferible que no te los dejen a menos que tú los solicites, no cambiaban las sábanas NO ME AGRADO ESE TRATO

    Mirna, 3 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    areas de oprtunidad

    compré paquete con desayuno (recomiendo sin desayuno), el cual solo era el americano y no cambiaban, el barman le falta se agradable a las personas, en ocaciones no hacia caso (le falta empatia).

    Juvenal, 2 night family trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Su naturaleza, muchos árboles su alberca, lo que no me gustó es que casi me sacan la maleta para revisarla.

    2 night family trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Increible

    Una experiencia increíble

    Brenda Lizeth, 2 night family trip, May 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Instalaciones de aire acondicionado con deficiencias, el personal de mantenimiento muy eficaz y eficiente.

    4 night family trip, Jan 30, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Todo ok, me gustaría que el registro fuera más rápido

    3 night family trip, Jan 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Buen hotel para vacaciones familiares

    El Hotel está limpio y la atención es casi inmediata. El personal es servicial y amable.

    J Guillermo, 4 night family trip, Jul 27, 2019

    Verified Hotels.com guest review

See all 23 reviews