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All properties in Marrakech, Marrakech-Safi, Morocco
1 room, 2 adults

Diwane Hotel & Spa Marrakech

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Airport transportation
  • Elevator
  • Free self parking
24 Rue Yougoslavie - Gueliz, Marrakech, 40000, Morocco

4-star hotel with 2 restaurants, near Majorelle Gardens
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Airport transportation
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from September 6 2020 to December 22 2020 (dates subject to change).
  • Beautiful older hotel. Very clean and well maintained, with a great atmosphere. The staff…Oct 31, 2019
  • Staff were friendly and helpful, nice pool thanks Azeem for looking after us with sun…Aug 13, 2019

Diwane Hotel & Spa Marrakech

  • Standard Double or Twin Room
  • Standard Single Room
  • Triple Room
  • Junior Suite
  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Single Room
  • Superior Single Room

What’s around Diwane Hotel & Spa Marrakech

Landmarks

  • In Gueliz
  • Jemaa el-Fnaa - 37 min walk
  • Majorelle Gardens - 19 min walk
  • Menara Gardens - 33 min walk
  • Marrakesh Museum - 40 min walk
  • Koutoubia Minaret - 33 min walk
  • El Badi Palace - 2.4 mi / 3.9 km
  • Dar Si Said Museum - 2.5 mi / 4 km

Getting around

  • Menara Airport (RAK) - 20 min drive
  • Marrakech Central Station - 16 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free secured, covered onsite self parking

  • Free onsite valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Partially open bathroom
  • Shower only
  • Bidet
  • Free toiletries
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

Diwane Hotel & Spa Marrakech’s small print

Also known as

  • Diwane
  • Diwane Hotel Spa Marrakech
  • Diwane & Marrakech Marrakech
  • Diwane Hotel & Spa Marrakech Hotel
  • Diwane Hotel & Spa Marrakech Marrakech
  • Diwane Hotel & Spa Marrakech Hotel Marrakech
  • Diwane Hotel
  • Diwane Hotel Marrakech
  • Diwane Marrakech
  • Hotel Diwane

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 16.5 per person, per night

Optional extras

Rollaway beds are available for MAD 250.00 per night

Airport shuttle service is offered for an extra charge of MAD 35 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Diwane Hotel & Spa Marrakech

  • Does Diwane Hotel & Spa Marrakech offer free cancellation for a full refund?
    Yes, Diwane Hotel & Spa Marrakech does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Diwane Hotel & Spa Marrakech currently open?
    This property is closed from September 6 2020 to December 22 2020 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Diwane Hotel & Spa Marrakech?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Diwane Hotel & Spa Marrakech?
    Yes, there's free self and valet parking.
  • Is there a pool at Diwane Hotel & Spa Marrakech?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Diwane Hotel & Spa Marrakech?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Diwane Hotel & Spa Marrakech?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Diwane Hotel & Spa Marrakech?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Vita Nova (3-min walk), Amal Women's Training Center and Moroccan Restaurant (4-min walk), and Le Bistrot Loft (4-min walk).
  • Is airport shuttle service offered by Diwane Hotel & Spa Marrakech?
    Yes, a shuttle from the airport to the hotel is available. The charge is MAD 35 per vehicle.
  • Is there an onsite casino at Diwane Hotel & Spa Marrakech?
    No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
  • What is there to do at Diwane Hotel & Spa Marrakech and nearby?
    Diwane Hotel & Spa Marrakech has an outdoor pool and a Turkish bath, as well as spa services and a garden.

Recent reviews

Good 7.8 From 95 reviews

Exceptional 10.0
Good good good good. Good
us1 night family trip
Poor 2.0
Didn’t found my reservations they were saying we work through different company that’s why we could found the reservations that’s crazy.stay there for more than 1.5 h no one care just wait wait no result until I have to found another hotel to spend my days there.
us3 night family trip
Fair 4.0
Though indicated as amenities for a triple room, there was no bath tub, no mini bar, and no balcony. Only heavy duty curtains up at the window so no privacy in the room when curtains are open during the day. The windows are not sound proof. The room was not as shown in the photos. The refrigerator was rusty. The shower was full of mould and the shower curtains were mouldy which we had to request to be changed, The hand rail in the shower was rusty (very unsafe). No ATM on site as indicted on website. Spa facilities - only one member of staff was available at any one time so was unable to experience treatments as a pair or as a small group. Expected more from a 4 star hotel.
June2019, gb6 night family trip
Very good 8.0
The front desk staff had been spectacular! Caring for the guests well-beings and best interests. A driver vendor for the hotel extremely unscrupulous with plenty under the table deals against hotel policies luring guests into trips to his advantage with astronomical markups, even by tourists standards. Constantly pestering guests to use his transportation service even to the point of harassment. Younes is the said driver to be avoided at all costs. Do not even engage him. You will be glad you steered clear of Younes if you do not wish this person to ruin your trip.
Funster, us11 night romance trip
Good 6.0
I want to thank the staff who were especially accommodating and changed our room at very little notice .
gb3 night trip
Very good 8.0
Nice piscine and breakfast. Friendly personnel and good spa saloon.
us3 night trip
Good 6.0
Check in process very slow and bathrooms were not good.
TAS, us1 night family trip
Very good 8.0
This hotel is a beautiful old Moroccan property with a great deal of charm but could use some updates. It ha the potential to be a 4 star hotel or better.
us15 night romance trip
Very good 8.0
Nice ambiance in common areas. Quite out dated rooms. Limited facilities.
gb3 night trip
Good 6.0
Hotel need some upgrades, it is a little old
U, us2 night family trip

Diwane Hotel & Spa Marrakech