Jam Hotel Brussels

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Rooftop pool
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Overview of Jam Hotel Brussels

Jam Hotel Brussels

Pet-friendly hotel with full-service spa, connected to a shopping center, near La Grand Place

8.0/10 Very Good

86 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Luggage storage
For families
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • Premium bedding
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Sint-Gillis
  • La Grand Place - 31 min walk
  • Avenue Louise - 2 min drive
  • Royal Palace of Brussels - 10 min drive
  • Manneken Pis Statue - 18 min drive
  • Tour & Taxis - 17 min drive
  • King Baudouin Stadium - 32 min drive
  • NATO Headquarters - 26 min drive
  • Atomium - 31 min drive

Getting around

  • Brussels Airport (BRU) - 25 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 53 min drive
  • Antwerp (ANR-Antwerp Intl.) - 54 min drive
  • Brussels (ZYR-Brussels Midi Train Station) - 24 min walk
  • Brussels-South Station - 25 min walk
  • Brussel-Zuid Station - 25 min walk
  • Janson Tram Stop - 2 min walk
  • Faider Tram Stop - 4 min walk
  • Trinité Tram Stop - 6 min walk

About this property

Jam Hotel Brussels

When you stay at Jam Hotel Brussels, you'll be within a 15-minute drive of La Grand Place. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Public transportation is just a short walk: Janson Tram Stop is 2 minutes and Faider Tram Stop is 4 minutes.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 12:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Onsite parking available only on request
  • Uncovered onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • 60-cm LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Travel crib

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Printer

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ATSUKAN EXPERIENCE. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Breakfast costs between EUR 15 and EUR 25 for adults, and EUR 15 and EUR 25 for children (approximately)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self parking costs EUR 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and WELL Health-Safety Rating (IWBI).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Property Registration Number 300008

Also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

7.9/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Uri, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Simon, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Simon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely, new hotel with industrial style decor
1-night trip
Verified Hotels.com guest review

6/10 Good

Was just ok - food was great
Hotel does not have air conditioning. Was very hot. bathroom was industrial like and floor flooded when taking a shower. Staff at the restaurant was great, front desk was hit or miss.
Shaun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

N, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Nice hotel - less than nice service
The hotel is actually nice. But it has been a while since I have experienced such a horrible service. Every problem was made to me "my problem" and every request was met with doubt or quarrel - including hotel selling-off a pre-paid room to another guest, due to a late arrival (that had been announced) causing two of my associates to having to share a room. Awful service from a nice and sweet - but ultimately completely incapable employee. Furthermore, we were then met with complete distrust upon checking upon checking out - a very rude employee would not accept that citytax had been payed for all the rooms. After 10minutes he finally found the payment, logged incorrectly in their system, after multiple times stating that a new payment had to be made, because we had to be mistaken. Sad that a otherwise nice hotel suffers from impotent staff.
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Jules, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good. Amazing terrace but not only for guests.
The hotel is quite good. Thing is the rooftop is good too and is packed with people that are not actually hotel guests so, you can not really enjoy of it.
Mario, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Kelly, 2-night trip
Verified Hotels.com guest review