Best Western Hotel Grand Parc

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Overview of Best Western Hotel Grand Parc

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Best Western Hotel Grand Parc

3.0 star property
Family-friendly hotel with spa, near Val d'Europe

8.0/10 Very Good

432 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is P4,933
Price available on 10/07/2022
Rue de la ferme du Pavillon, Chanteloup-en-Brie, 77600
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Steam room
  • Bar/lounge
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room
For families
  • Free cribs/infant beds
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Val d'Europe - 23 min walk
  • Val d'Europe Shopping Center - 37 min walk
  • La Vallée Village - 44 min walk
  • Aquatonic Paris Val d'Europe - 9 min drive
  • Val d'Europe Business Center - 10 min drive
  • Disney Village - 12 min drive
  • Walt Disney Studios Park - 13 min drive
  • Golf Disneyland® Paris - 15 min drive
  • Disneyland® Paris - 20 min drive
  • Centrex - 17 min drive
  • Chateau de Santeny - 33 min drive

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 28 min drive
  • Paris Orly Airport (ORY) - 45 min drive
  • Lagny-Thorigny Station - 7 min drive
  • Val d'Europe Station - 8 min drive
  • Lagny-sur-Marne Esbly Station - 10 min drive

About this property

Best Western Hotel Grand Parc

When you stay at Best Western Hotel Grand Parc, you'll be within a 10-minute drive of Val d'Europe and Val d'Europe Shopping Center. You can relax at the steam room, work out at the fitness center, or unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 68 rooms


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

Taking the kids

  • Playground
  • Trampoline
  • Children's games


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • Steam room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, jacuzzi. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


Water Lily Bar - This bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • To-go breakfast is offered for an extra charge of EUR 15 for adults and EUR 9.5 for children (approximately)

Renovations and closures

The following facilities will be closed during the spring:
  • Spa
  • Spa tub

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property charges EUR 15 per person, per hour to access the sauna, hammam and spa tub.

Also known as

Best Western Hotel Grand Parc Chanteloup-en-Brie
Best Western Grand Parc Chanteloup-en-Brie
Best Western Grand Parc
Chanteloup Hotel Provins
Chanteloup Hotel
Hôtel Chanteloup
Best Parc Chanteloup En Brie
Best Western Hotel Grand Parc Hotel
Best Western Hotel Grand Parc Chanteloup-en-Brie
Best Western Hotel Grand Parc Hotel Chanteloup-en-Brie

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



2/10 Poor

Very bad room service
Best western hotel had very bad hygiene level in the room. The shower was not working properly. The rooms were not serviced every day. Not worth staying there again
Ritesh, 3-night family trip
Verified guest review

8/10 Very Good

Decent hotel to access Disney’s
M, 3-night family trip
Verified guest review

6/10 Good

My email said check in was at 3pm, but when we got to the hotel, they said it was at 4pm instead. So we waited in the lobby for an hour and our room still wasn’t ready until after 4:30.
1-night trip with friends
Verified guest review

4/10 Fair

Erika, 2-night trip
Verified guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

2/10 Poor

I have various issues with this property. But I will summarise: Dirty, all rooms smell of cigarette smoke, €12.50 for breakfast when it’s practically empty and just consists of ham, cheese and cold beans. The rooms are very noisy, the staff don’t wear face masks (well covering the nose anyway). The water pressure is simply a drizzle. Limited tv channels (only one in English). Dusty rooms. Lumpy pillows and mattress was hardly even noticed. The hotel staff were rude and not interested in providing any form of service to customers. Certainly not recognised or treated like an Expedia Gold member. Good points are the parking is sufficient. I don’t have high hopes for a best western. But this is just diabolical and to be avoided at all costs.
Terry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect. Well located, clean, staff very friendly.
Maria de Lourdes, 1-night family trip
Verified guest review

6/10 Good

Compact rooms, no air con, no facilities nearby without car, parking easy, breakfast basic
Ben, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 2-night family trip
Verified guest review

8/10 Very Good

Property is close to the Disney park. Many amenities in need of service, customer service is hit or miss. Some employees seek to represent their brand with exceptional customer support, while others simply ignore you and refuse to assist you with your stay. Room keys were locked out after 1 day in a 3 night stay.
Daniel, 3-night trip
Verified Expedia guest review