All properties in Pozuelo de Alarcon, Community of Madrid, Spain

Sercotel Hotel Pozuelo

3.5-star hotel in Pozuelo de Alarcon with restaurant and bar/lounge

  • Free WiFi

Image gallery

  • Triple Room (3 Adults) - Guest Room
  • Triple Room (3 Adults) - Guest Room
  • Living Area
  • Living Area
  • Triple Room (3 Adults) - Guest Room
Triple Room (3 Adults) - Guest Room. Image 1 of 7.
1 / 7Triple Room (3 Adults) - Guest Room
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, 28223, Community of Madrid, Spain
  • I've stayed twice, and both times were great! I'm sure I'll stay again in the future.

    Feb 26, 2020

  • Am shocked twice now twice that what am charged at the hotel is much higher that the…

    Nov 23, 2019

See all 24 reviews
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Full-sized refrigerator/freezer
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping

What’s around

  • University Hospital HM Montepríncipe - 2.6 mi / 4.2 km
  • Casa de Campo - 3.6 mi / 5.7 km
  • Club de Campo Villa de Madrid - 5.9 mi / 9.4 km
  • Madrid Zoo Aquarium - 6.4 mi / 10.3 km
  • Complutense University of Madrid - 6.9 mi / 11.1 km
  • Madrid Rio - 7.3 mi / 11.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Superior Room
  • Junior Room

What’s around


  • University Hospital HM Montepríncipe - 2.6 mi / 4.2 km
  • Casa de Campo - 3.6 mi / 5.7 km
  • Club de Campo Villa de Madrid - 5.9 mi / 9.4 km
  • Madrid Zoo Aquarium - 6.4 mi / 10.3 km
  • Complutense University of Madrid - 6.9 mi / 11.1 km
  • Madrid Rio - 7.3 mi / 11.8 km
  • Temple of Debod - 7.5 mi / 12.1 km
  • Principe Pio - 7.6 mi / 12.2 km
  • Gran Via Street - 8 mi / 12.9 km
  • Teatro Coliseum - 8.1 mi / 13 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Pozuelo Station - 27 min walk
  • Madrid El Barrial-Centro Comercial Pozuelo Station - 5 min drive
  • Madrid Aravaca Station - 6 min drive
  • Belgica Station - 17 min walk
  • Dos Castillas Station - 22 min walk
  • Pozuelo West Station - 28 min walk
See on map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, 28223, Community of Madrid, Spain

At a glance

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-6:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))


  • Onsite self parking (fees apply)
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2422
  • Conference space size (meters) - 225


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • Safe-deposit box at front desk


  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Pillow menu

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Filarmonia Restaurant - This restaurant specializes in local cuisine and serves breakfast and lunch.

Cafe-Bar - This café specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for EUR 20.0 per night

PetsPay at property

  • Pets are allowed for an extra charge
  • Service animals exempt from fees

ParkingPay at property

  • Self parking is available for an extra charge

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Hotel Pozuelo
  • Pozuelo
  • Hotel Pozuelo
  • Hotel Pozuelo Pozuelo De Alarcon
  • Sercotel Hotel Pozuelo Hotel
  • Sercotel Hotel Pozuelo Pozuelo de Alarcon
  • Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon
  • Pozuelo Pozuelo De Alarcon
  • Pozuelo

*See fees & policies for additional details or extra charges


  • Yes, Sercotel Hotel Pozuelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's self parking on site (charges apply). Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 6:00 AM. Check-out time is noon.
  • Yes, Filarmonia Restaurant offers local cuisine. Nearby restaurants include Casa Tere (11-min walk), Barranco (11-min walk), and Taberna de los Poetas (12-min walk).
  • No, this hotel doesn't have a casino, but Casino Gran Via (14-min drive) and Casino de Madrid (15-min drive) are both nearby.
  • 10.0.Exceptional

    Great hotel and centrally located I will definitely return

    francisco, 3 night trip, Oct 2, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Ok but I’d look for other options before settling

    Receptionist was A bit too tense for me. I’m not a smoker so it wasn’t pleasant smelling that strong cigarette scent on her. Room was ok but bed too hard. Bathroom could be updated.... well the entire place 😞

    1 night family trip, Aug 14, 2019

    Verified guest review

  • 10.0.Exceptional


    Tariq, 2 night trip, May 31, 2019

    Verified guest review

  • 8.0.Very good


    Habitación 201 no funciona la llave de entrada y el lavamanos atasca.En el desayuno falta café tradicional y productos para celiacos.

    Maria Luisa, 1 night business trip, Nov 25, 2021

    Verified guest review

  • 10.0.Exceptional

    Habitación muy cómoda y espaciosa

    Fidel, 1 night trip, Mar 10, 2020

    Verified guest review

  • 4.0.Fair

    No se corresponde a un cuatro estrellas. Hotel antiguo Mobiliario de comedor en mal estado

    Anais, 2 night family trip, Dec 5, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Decisamente no.

    Stanza vecchia e usurata, dai comodini macchiati alla scrivania consumata.. Dall muro sporco alle coperte bucate. Bagno scomodo ed antiestetico con allagamento costante durante la doccia. Stanza fredda senza riscaldamento funzionante. Colazione sotto la media. Pessimo soggiorno.. Visto anche il prezzo pagato.

    Dario, 2 night business trip, Oct 14, 2019

    Verified guest review

  • 6.0.Good

    Amables en el trato y limpio, pero las instalaciones son anticuadas y no tienen la categoría que yo esperaba en un 4 estrellas

    7 night trip, Sep 22, 2019

    Verified guest review

  • 2.0.Poor

    Si quieres descansar, este no es el sitio

    Hotel algo antiguo en Pozuelo. Personal amable. La cama dura como una piedra, y si buscas dormir en pareja al ser dos se abrirán, pues no están unidas. Las almohadas son tan finas que ni se sienten, y las paredes tan finas que te despierta el móvil de la persona de la habitación contigua, además de que oirás todo lo que pase en los pasillos.

    1 night trip, Aug 13, 2019

    Verified guest review

  • 8.0.Very good

    Recomendado! Muy buena ubicación en Pozuelo, fácil acceso a transporte y sitios de interés. Excelente relación costo-beneficio, habitación y baño cómodo, no falta nada y con buen desayuno.

    CCC, 2 night romance trip, Aug 6, 2019

    Verified Expedia guest review

See all 24 reviews