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1 room, 2 adults

The Surrey

5-star5 stars
20 East 76th Street, New York, NY, 10021, United States of America

Luxury hotel with spa, near Central Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Although the hotel is extremely well located and the room sizes are great, it needs love…Mar 1, 2020
  • Just wonderful. Beautiful hotel. Staff lovely. Location is ideal if you want to be uptown.Feb 27, 2020

The Surrey

  • Deluxe Salon
  • Grand Deluxe Salon
  • Ultra One Bedroom Suite
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms (Ultra)
  • Deluxe Room, 2 Queen Beds, Accessible
  • Deluxe Room, 2 Queen Beds (Salon)
  • Deluxe Suite, 2 Bedrooms (Deluxe)
  • Deluxe Room, City View (Salon)
  • Suite, 2 Bedrooms
  • City View Grand Deluxe Salon

What’s around The Surrey

Landmarks

  • In Manhattan
  • Central Park - 2 min walk
  • Metropolitan Museum of Art - 8 min walk
  • Central Park Zoo - 14 min walk
  • American Museum of Natural History - 16 min walk
  • Memorial Sloan-Kettering Cancer Center - 22 min walk
  • 5th Avenue - 22 min walk
  • Carnegie Hall - 24 min walk

Getting around

  • LaGuardia Airport (LGA) - 23 min drive
  • John F. Kennedy International Airport (JFK) - 42 min drive
  • Liberty Intl. Airport (EWR) - 41 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 5 min drive
  • Teterboro, NJ (TEB) - 18 min drive
  • Caldwell, NJ (CDW-Essex County) - 30 min drive
  • New York Harlem 125th St. Station - 4 min drive
  • New York W 32nd St. Station - 5 min drive
  • Long Island City Station - 6 min drive
  • 77 St. Station (Lexington Av.) - 5 min walk
  • 72nd Street Station - 13 min walk
  • 86 St. Station (Lexington Av.) - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Uncovered onsite valet parking (USD 75 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1926
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Cornelia Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

Cafe Boulud - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Bar Pleiades - This cocktail bar specializes in French cuisine and serves light fare only. Open daily.

Awards and affiliations

The Surrey is listed in the 2017 Travel + Leisure 500.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
The property is a member of Relais & Chateaux.

The Surrey’s small print

Also known as

  • Surrey
  • The Surrey New York
  • The Surrey Hotel New York
  • Surrey Hotel
  • Surrey Hotel New York
  • Surrey New York
  • Surrey Hotel New York City
  • Surrey New York City
  • Surrey Suite Hotel
  • The Surrey Hotel New York City
  • The Surrey Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 15 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 40.16 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Optional extras

Uncovered valet parking costs USD 75 per night

Rollaway beds are available for USD 50.0 per night

Continental breakfast is offered for an extra charge of USD 29 per person (approximately)

Pets are allowed for an extra charge of USD 250 per pet, per stay

WiFi is available in public areas for an extra charge

Wired Internet access is available in public areas for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Surrey

  • Does The Surrey offer free cancellation for a full refund?
    Yes, The Surrey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Surrey?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Surrey?
    Yes. Valet parking costs USD 75 per night.
  • Are pets allowed at The Surrey?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 250 per pet, per stay. Food and water bowls are available.
  • What are the check-in and check-out times at The Surrey?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near The Surrey?
    Yes, Cafe Boulud offers French cuisine. Nearby restaurants include Via Quadronno (4-min walk), Orsay (5-min walk), and The Loeb Boathouse (6-min walk).
  • Is there an onsite casino at The Surrey?
    No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
  • What is there to do at The Surrey and nearby?
    The Surrey has a spa and a 24-hour fitness center, as well as a garden.

Recent reviews

Fabulous 8.6 From 263 reviews

Exceptional 10.0
If you love the UES you will love The Surrey
A great location for shopping and eating. Not great if your business is mostly on the West Side.
Thomas, us4 night business trip
Exceptional 10.0
The property is beautiful and the rooms are comfortable. The staff are helpful and friendly, go out of their way to provide good service. Definitely would go back.
Melina, us2 night trip
Very good 8.0
Location is great, value for what you receive as a guest could be better. Our bathroom had a window which is a plus for me personally and our room had excellent view to Madison Ave and the City. Some of the staff were polite and welcoming although this was not universal. At the time of check in, we were sent to a room which was not ready and filled with tobacco smell (it’s a nonsmoking hotel and obviously I don’t blame the hotel management for this), which has happened to me before in different ways, although the issue was addressed with some degree of nonchalance on behalf of the staff which was a little unexpected given the price level of this hotel. On average I stay in various 4 and 5 star hotels in the City twice a month and although incidents like this have happened to me in the past, they were handled much more tactfully.
R, us2 night romance trip
Very good 8.0
My only complaint is a matter of personal taste, so not necessarily one that would be shared by other guests. I like a firm mattress, and the mattress in our room was rather soft. My wife in particular did not sleep well for the two nights we stayed for that reason. But again, all a matter of individual taste, and otherwise the hotel was exemplary in every respect.
Bill_R, us2 night romance trip
Exceptional 10.0
The service and style is amazing. The location is perfect next to the park - with great cafes and restaurants around every corner.
us4 night romance trip
Fair 4.0
Check in was way too long. Way. To. Long. 20 minutes with the receptionist
us1 night business trip
Exceptional 10.0
Clean, comfortable, well appointed, excellent restaurant, great location, quiet at night.
Brian, us1 night trip
Exceptional 10.0
An experience to return to
Very nice hotel with very good and professional staff who go above and beyond to help make your stay a lovely experience. Very clean. The bed was extremely comfortable too. Nice bar with live Jazz to relax and unwind after a long day. Will return Very good and safe location with very high end shops all within walking distance
Ilidia, us1 night business trip
Exceptional 10.0
Customer Service is excellent!! This hotel takes customer service to a new level. It’s a quiet boutique hotel in a nice neighborhood. I always feel very safe.
us3 night romance trip
Exceptional 10.0
Regretfully I was there only over night. Looking forward to going back to enjoy more that the hotel offers
Glenn, us1 night trip

The Surrey