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Crowne Plaza Dubai Jumeirah, an IHG Hotel

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Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Bathroom

Overview of Crowne Plaza Dubai Jumeirah, an IHG Hotel

Crowne Plaza Dubai Jumeirah, an IHG Hotel

Hotel with 2 restaurants, near Dubai World Trade Centre

8.0/10 Very Good

27 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
Al Mina Road, Opposite Al Hudaiba Awards Bldg., Dubai

Room options

About this area

What's nearby

  • In Bur Dubai
  • Dubai World Trade Centre - 30 min walk
  • Dubai Cruise Terminal - 35 min walk
  • Dubai Creek - 13 min drive
  • BurJuman Mall - 15 min drive
  • Gold Souk - 20 min drive
  • Dubai Mall - 18 min drive
  • Dubai Aquarium & Underwater Zoo - 18 min drive
  • Burj Khalifa - 20 min drive
  • City Centre Deira - 18 min drive
  • Dubai Fountain - 18 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 44 min drive
  • Al Maktoum Intl. Airport (DWC) - 54 min drive
  • Max Fashion Station - 28 min walk
  • Free beach shuttle

Restaurants

  • Ginger - 3 min walk
  • Dunya Alsham Pastry - 3 min walk
  • Beirut - 5 min walk
  • Sidra - 6 min walk
  • Noodle Bowl - 6 min walk

About this property

Crowne Plaza Dubai Jumeirah, an IHG Hotel

Crowne Plaza Dubai Jumeirah, an IHG Hotel puts you 1.5 mi (2.5 km) from Dubai World Trade Centre and 1.8 mi (2.9 km) from Dubai Cruise Terminal. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Cuisines, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

Arabic, Dutch, English, Filipino, French, Georgian, Hindi, Indonesian, Malay, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 252 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children's menu

What to do

  • Free beach shuttle

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • Filipino
  • French
  • Georgian
  • Hindi
  • Indonesian
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Thai
  • Turkish
  • Ukrainian
  • Urdu

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger - This theme restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Docks Pub - This gastropub specializes in British cuisine and serves dinner only. Happy hour is offered. Open daily.
Plaza Café - This coffee shop serves breakfast, lunch, and light fare. Happy hour is offered. Open daily.
Pool Bar & Lounge - This poolside rooftop bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 90 for adults and AED 45 for children (approximately)

Children & extra beds

  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crowne Plaza Dubai Jumeirah, an IHG Hotel Hotel
Crowne Plaza Dubai Jumeirah, an IHG Hotel Dubai
Crowne Plaza Dubai Jumeirah, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Dubai Jumeirah, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Dubai Jumeirah, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Dubai Jumeirah, an IHG Hotel?
As of January 29, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai Jumeirah, an IHG Hotel on February 13, 2023 start from P 6,661, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Dubai Jumeirah, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Dubai Jumeirah, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Dubai Jumeirah, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Dubai Jumeirah, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Dubai Jumeirah, an IHG Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crowne Plaza Dubai Jumeirah, an IHG Hotel and nearby?
Crowne Plaza Dubai Jumeirah, an IHG Hotel has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Crowne Plaza Dubai Jumeirah, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include Dunya Alsham Pastry (3-min walk), Beirut (5-min walk), and Sidra (6-min walk).
What's the area around Crowne Plaza Dubai Jumeirah, an IHG Hotel like?
Crowne Plaza Dubai Jumeirah, an IHG Hotel is in Bur Dubai, a short 20-minute walk from Jumeirah Mosque and 20 minutes' walk from Iranian Mosque.

Reviews

8.0

Very Good

8.7/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Sohail, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Geoffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
Egemen, 2-night trip
Verified Expedia guest review

2/10 Poor

Rented 2 rooms and they couldnt find our reservsgions. Even with itinerary numbers. Bad service.
Oscar, 3-night family trip
Verified Expedia guest review

4/10 Fair

A hotel lacking class, with poor service
I have stayed in many Dubai hotels and to be honest there are not many bad ones. But this pace had a 8.6 rating and price looked ok. The rating was massively flattering. Customer service was nearly rude, I seemed a nuisance. I was asked to pay my bill at the end of the say and they did not believe I prepaid via Hotels.com. many hand cleansing stations were empty 1. Hotel lacked the class of every other hotel I've stayed in in Dubai. May other hotels to pick, don't stay here if you want good service & luxury
Andrew, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Overall it was very comfortable and memorable trip. Will go back again and again. Highly recommended
Rasheed, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Stay here
Great hotel very clean just been refurbished great staff ideal for business district
Phillip, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Dubai ..
It was a nice and enjoyable stay..all rooms are new decorated and the pool on the top floor is never crowded. The Asian restaurant has great food and a special thanks to Tia for a perfect service. Nearby the hotel you also find many restaurants, a small mall with several shops etc. The hotel has a perfect location.
MICHAEL, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brand new
Hotel incorrect on Google maps which was annoying. Otherwise a great stay in a brand new/refurbished hotel
4-night business trip
Verified Hotels.com guest review

4/10 Fair

The Location is not good, the hallway of the room smells like cigar, the hotel is undergoing renovation and you can hear some noise. We arrang
Jorge, 7-night trip
Verified Hotels.com guest review