Grand Hyatt Mumbai Hotel and Serviced Apartments

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Overview of Grand Hyatt Mumbai Hotel and Serviced Apartments

Grand Hyatt Mumbai Hotel and Serviced Apartments

5-star property
Luxury hotel with spa, near U.S. Consulate General

8.8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Bandra Kurla Complex vicinity, Off Western Express Highway, Vakola, Mumbai, Maharashtra, 400 055
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Santacruz
  • U.S. Consulate General - 10 min drive
  • Juhu Beach - 7 min drive
  • Haji Ali Dargah - 12 min drive
  • Gateway of India - 56 min drive
  • Gorai Beach - 39 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 17 min drive
  • Mumbai Khar Road Station - 4 min drive
  • Mumbai Vile Parle Station - 5 min drive
  • Mumbai Santacruz Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Grand Hyatt Mumbai Hotel and Serviced Apartments

5-star luxury hotel in the heart of Santacruz
Take advantage of a roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at Grand Hyatt Mumbai Hotel and Serviced Apartments. Treat yourself to Ayurvedic treatments, a body scrub, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature Chinese cuisine and brunch. Yoga classes are offered at the health club; the property also has a terrace, an art gallery on site, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and a banquet hall
  • Wedding services, a reception hall, and a ballroom
  • Guest reviews give top marks for the proximity to the airport
Room features
All 648 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Children's books, childcare services, and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 40-inch HDTVs with premium channels and DVD players
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, Hindi, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 648 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 55 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Toys
  • Children's books
  • Fence around the pool

What to do

  • Yoga classes
  • Shopping

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (11571 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Hindi
  • Italian

Room amenities

Be entertained

  • DVD player
  • 40-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

China House Restaurant - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fifty Five East - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soma - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Celini - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 1250 for adults and INR 625 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 2200 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for INR 1500.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of INR 3000 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Mumbai
Grand Hyatt Mumbai Hotel
Mumbai Grand Hyatt
Grand Hyatt Hotel Mumbai
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Mumbai Hyatt
Grand Hyatt Mumbai Hotel Serviced Apartments
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel
Grand Hyatt Mumbai Hotel and Serviced Apartments Mumbai
Grand Hyatt Mumbai Hotel and Serviced Apartments Hotel Mumbai

Frequently asked questions

Does Grand Hyatt Mumbai Hotel and Serviced Apartments offer free cancellation for a full refund?
Yes, Grand Hyatt Mumbai Hotel and Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Mumbai Hotel and Serviced Apartments?
As of October 3, 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Mumbai Hotel and Serviced Apartments on October 4, 2022 start from P 7,210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Mumbai Hotel and Serviced Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Mumbai Hotel and Serviced Apartments?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Hyatt Mumbai Hotel and Serviced Apartments?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of INR 3000 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Hyatt Mumbai Hotel and Serviced Apartments?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Grand Hyatt Mumbai Hotel and Serviced Apartments?
Yes, an airport shuttle is available. The charge is INR 2200 per person one-way.
What are the check-in and check-out times at Grand Hyatt Mumbai Hotel and Serviced Apartments?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Grand Hyatt Mumbai Hotel and Serviced Apartments and nearby?
Onsite recreation at Grand Hyatt Mumbai Hotel and Serviced Apartments includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Mumbai Hotel and Serviced Apartments also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Hyatt Mumbai Hotel and Serviced Apartments?
Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Rajasthan Restaurant (2 mi), Hoppipola (2.1 mi), and Shabari (2.2 mi).
Does Grand Hyatt Mumbai Hotel and Serviced Apartments have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Mumbai Hotel and Serviced Apartments like?
Grand Hyatt Mumbai Hotel and Serviced Apartments is in Santacruz, a short 7-minute walk from University of Mumbai. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Jay Narain, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Punit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

J.K., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great service from the staff, everyone was friendly and welcoming, we stayed for 1 night stopover and it’s easy to reach from the airport.
Badravati, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anilkumar, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Dead Mosquito in the room
Parmeet, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

SAMEER, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

ok hotel in bustling Mumbai
we ahve stayed in this hotel many times but this time found the service not quite the same. Hopefully things improve after covid.
Davendra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed one night & had an amazing time.
1-night trip
Verified Hotels.com guest review

2/10 Poor

gurbir s, 8-night trip
Verified Expedia guest review