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All properties in Hilo, Hawaii, United States of America
1 room, 2 adults

Castle Hilo Hawaiian Hotel, Hilo, United States of America

3.5-star3.5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
71 Banyan Dr, Hilo, HI, 96720, United States of America

Bayfront hotel with outdoor pool, near Port of Hilo
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
  • Room was clean and nicely decorated. Staff was friendly and helpful. Will definitely stay…Jun 29, 2020
  • Awesome stay it was so beautiful so amazing. Listening to ocean and view was omgApr 6, 2020

Castle Hilo Hawaiian Hotel, Hilo, United States of America

from P6,740
  • Standard Room, Garden View
  • Suite, 1 Bedroom, Garden View
  • Junior Suite
  • Deluxe Room, Ocean View
  • Superior Room, Ocean View
  • Suite, 1 Bedroom, Ocean View

What’s around Castle Hilo Hawaiian Hotel, Hilo, United States of America

Landmarks

  • In Keaukaha
  • Port of Hilo - 25 min walk
  • Hamakua Heritage Corridor - 1 min walk
  • Naniloa Country Club - 1 min walk
  • Coconut Island Park - 4 min walk
  • Liliuokalani Park and Gardens - 6 min walk
  • Hilo Art Museum - 16 min walk
  • Bayfront Park - 18 min walk

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 286 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Queens Court Restaurant - This restaurant serves breakfast and dinner.

ICafe/Waioli Lounge - This restaurant serves light fare only. Happy hour is offered. Open daily.

Castle Hilo Hawaiian Hotel, Hilo, United States of America’s small print

Also known as

  • Castle Hawaiian
  • Hilo Hawaiian Hotel Hilo
  • Castle Hilo Hawaiian Hotel Hilo
  • Castle Hilo Hawaiian Hotel Hotel
  • Castle Hilo Hawaiian Hotel Hotel Hilo
  • Castle Hawaiian Hotel
  • Castle Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel
  • Hilo Hawaiian Castle Hotel
  • Hilo Hawaiian Hotel
  • Hotel Castle Hilo Hawaiian
  • Hotel Hilo Hawaiian
  • Castle Hilo Hawaiian Hotel Hawaii

Policies

State tax ID - GE-189-318-3488-01

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 28.67 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Newspaper
  • Phone calls (may be limited)
  • In-room coffee
  • Parking
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 30.0 per day

Buffet breakfast is offered for an extra charge of USD 26 for adults and USD 16 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Castle Hilo Hawaiian Hotel, Hilo, United States of America

  • Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?
    Yes, Castle Hilo Hawaiian Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Castle Hilo Hawaiian Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Castle Hilo Hawaiian Hotel?
    Yes, there's free self parking.
  • Is there a pool at Castle Hilo Hawaiian Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Castle Hilo Hawaiian Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Castle Hilo Hawaiian Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include The Hilo Bay Cafe (9-min walk), Coconut Grill (9-min walk), and Suisan (10-min walk).

Recent reviews

Very good 8.4 From 1,360 reviews

Exceptional 10.0
Was excellent!
Sal, us5 night trip
Very good 8.0
Nice hotel
Location great Room clean Beds confortable Few interactions with staff because we were visiting family in hilo
ca3 night family trip
Exceptional 10.0
Very nice hotel in a beautiful location.
don, us4 night trip
Exceptional 10.0
Excellent hotel
John, us1 night trip
Exceptional 10.0
beautiful view and great location
service was good, we were upgraded to see view room. it is beautiful. and the hotel is close to airport and downtown area, very convenient. There is a near $30 resort fee however.
YUE, us2 night trip with friends
Exceptional 10.0
beautiful view of rainbow
beautiful views of rainbows and so convenient
us2 night trip with friends
Exceptional 10.0
Amazing view location
Exceeded our expectations for value and true to pics. Buffet breakfast had more than adequate selection.
jennifer, us3 night trip
Exceptional 10.0
Good Local hotel
The room was good, clean and spacious. There was a dripping sound in the air conditioners room, luckily it was a cold night, i just turned it off.
Calvin, us1 night business trip
Exceptional 10.0
Our Go-to Hotel in Hilo
It’s not fancy but the hotel is quite comfortable and centrally located. Rooms are very large. Our room had a small balcony with 2 chairs and a table with a great view of Hilo Bay, Hilo and Mauna Kea. Staff were delightful and helpful. We didn’t eat at the main restaurant which is a buffet, but the food in the Hotel’s little cafe was very good. Location is great for going downtown, the Volcano or Hawaii Tropical Garden. Highly recommend.
Mary, us3 night trip
Good 6.0
Great view but skip eating here
We had beach view room and the view was fantastic, room spacious and clean. There 2s lots of noise coming from the pool and they are not monitoring the locals using the pool. A snag also in getting beach towels and returning them. Food in the Queen restaurant very ordinary for dinner and buffet breakfast was 26.00 Each a bit outrageous priced
leslie, us1 night trip

Castle Hilo Hawaiian Hotel, Hilo, United States of America

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