Hotel Mastino

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Overview of Hotel Mastino

Hotel Mastino

3.0 star property
3-star hotel with spa, near Verona Arena

8.0/10 Very Good

842 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Corso Porta Nuova 16, Verona, VR, 37122
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Verona City Centre
  • Verona Arena - 4 min walk
  • Piazza Bra - 4 min walk
  • Juliet's House - 10 min walk
  • Piazza delle Erbe - 11 min walk
  • University of Verona - 18 min walk
  • Borgo Trento Hospital - 24 min walk
  • Veronafiere - 27 min walk
  • Verona City Hall - 1 min drive
  • Porta Nuova - 1 min drive
  • Castelvecchio Museum - 3 min drive

Getting around

  • Valerio Catullo Airport (VRN) - 18 min drive
  • Verona (XIX-Porta Nuova Rail Station) - 15 min walk
  • Verona Porta Nuova Station - 15 min walk
  • Verona Porta Nuova Station - 15 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Mastino

Hotel Mastino offers an airport shuttle and a great location, putting you within just a 10-minute walk of Verona Arena and Piazza Bra. Guests can visit the spa to be pampered with massages, facials, or body treatments. Also, Juliet's House and Piazza delle Erbe are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets stay free (dogs and cats only, 1 per room)
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Secured covered onsite self parking (EUR 25 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Elevator

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 25-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Paradise SPA. Services include facials and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 2.00 per night for guests aged 15-25 years old. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 13 for adults and EUR 8 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 40 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs EUR 25 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Mastino
Hotel Mastino Verona
Mastino Verona
Mastino Hotel Verona
Mastino
Hotel Mastino Hotel
Hotel Mastino Verona
Hotel Mastino Hotel Verona

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lucy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Acceptable hotel. Breakfast good. Staff pleasant. Safe did not work in my room
Gerard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Someone kept moving furniture upstairs all night long, so we didn't get much sleep. Also, the bed wasnot comfortable and the linens felt like the were made out of plastic.
Maksim, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

Great hotel stay
The hotel was easy to find, friendly and very clean. The breakfast was also very delicious. The hotel is in the perfect location to all the tourist attractions in Verona which made it nice for traveling with littles.
David, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient to square
david, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Too much stress and inconvenience for a holiday.
Our stay was anything but OK. I booked this hotel bc it said there's a parking lot available.The concierge was rude when we arrived, told us there is no parking, and we csn use municipal parkings, located in quitea distance from the hotel. The room was ok, but the bathroom... there were dark hairs in it, on different surfaces, no bin, and no toilet brush (but a toilet brush holder - yes). We had to declare at what time well take breakfast, but had to wait for almost 0.5h in a queue in the morning. So called "orange juice" was a juice indeed, 10 dilutions ago. It was water with a hint of an orange. Close to the centre, but i wouldn't recommend - awful service and food and too many problematic things- it's not worth your nerves, not during your vacation.
Justyna, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

They gave us an old smelly apartment building.
3-night family trip
Verified Expedia guest review