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DoubleTree by Hilton Hotel London ExCel

Photo gallery for DoubleTree by Hilton Hotel London ExCel

Exterior
Balcony
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of DoubleTree by Hilton Hotel London ExCel

DoubleTree by Hilton Hotel London ExCel

4.0 star property
4-star hotel with restaurant, near ExCeL Exhibition Centre

8.4/10 Very Good

998 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is P 4,970
Price available on 12/4/22
Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

Room options

About this area

What's nearby

  • In Docklands
  • ExCeL Exhibition Centre - 7 min walk
  • London Stadium - 18 min drive
  • Westfield Stratford City - 19 min drive
  • Tower of London - 19 min drive
  • Tower Bridge - 20 min drive
  • Liverpool Street - 14 min drive
  • O2 Arena - 23 min drive
  • The Shard - 26 min drive
  • London Bridge - 28 min drive
  • St. Paul's Cathedral - 29 min drive

Getting around

  • London City Airport (LCY) - 6 min drive
  • Stansted Airport (STN) - 37 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 82 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • Yi-ban - 3 min walk
  • Docksider - 4 min walk
  • Garden Community Cafe - 8 min walk
  • Il Volo Restaurant - 10 min walk
  • Tapa Tapa - 14 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

Just 1.7 mi (2.8 km) from the airport, DoubleTree by Hilton Hotel London ExCel puts you 0.3 mi (0.5 km) from ExCeL Exhibition Centre and 5.4 mi (8.7 km) from Tower of London. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 287 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 77 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 12 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • Filipino
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Spanish

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 17.95 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self parking costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Hotel London ExCel?
As of November 29, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London ExCel on December 4, 2022 start from P 4,970, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel London ExCel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Hotel London ExCel?
Yes, pets are welcome, with a maximum weight of 77 lbs per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?
Yes. Self parking costs GBP 12 per night. Parking spots may be limited.
What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?
Yes, there's an onsite restaurant. Nearby restaurants include Docksider (4-min walk), Garden Community Cafe (8-min walk), and Il Volo Restaurant (10-min walk).
What's the area around DoubleTree by Hilton Hotel London ExCel like?
DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 6-minute drive from London City Airport (LCY) and 7 minutes' walk from ExCeL Exhibition Centre. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

All the goods of a 4-star chain hotel
No surprises. All things expected of a 4-star chain hotel. Had a spacious room with balcony with views of the dock and the Canary Wharf. 5 min walk from the DLR. Hassle free check-in. During the night the door is locked and you have to ring the bell. Had food at the bar which wasn't great though. Service was good and the staff were helpful. Paid around 180 per night for a Thu and Fri night which is average for the place and time of the year (Nov)
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Ellie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice and comfortable room
Big room and very nice bar and restaurant setting. Not far from city airport and ExCel, as the name of the hotel already said.
Xiaoqin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

stephen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Liz, 1-night trip
Verified Hotels.com guest review

6/10 Good

Abdirahman, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Family stay
Receptionist was amazing so helpful and super friendly made our stay perfect from the moment we arrived
Michelle, 1-night family trip
Verified Hotels.com guest review