L'Hermitage Gantois, Autograph Collection

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Interior entrance
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Room
Standard Room, 2 Twin Beds, Non Smoking | Room
Room amenity

Overview of L'Hermitage Gantois, Autograph Collection

L'Hermitage Gantois, Autograph Collection

5.0 star property
Luxury hotel in Lille Centre Ville with 2 restaurants and spa

9.0/10 Superb

589 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
Map
224 Rue Pierre Mauroy, Lille, Nord, 59000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Train station pick-up service
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Lille Centre Ville
  • Euralille - 4 min drive
  • Pierre Mauroy Stadium - 16 min drive

Getting around

  • Lille (LIL-Lesquin) - 17 min drive
  • Lille (XFA-Lille Flandres Train Station) - 9 min walk
  • Lille Flandres Station - 11 min walk
  • Lille (XDB-Lille Europe TGV Train Station) - 15 min walk
  • Mairie de Lille Station - 4 min walk
  • Lille Grand Palais Station - 9 min walk
  • Republique Beaux Arts Station - 9 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

L'Hermitage Gantois, Autograph Collection

5-star luxury hotel in the heart of Lille Centre Ville
A terrace, a garden, and a library are just a few of the amenities provided at L'Hermitage Gantois, Autograph Collection. Treat yourself to a body treatment, a hot stone massage, or aromatherapy at the onsite spa. Enjoy French cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and train station pick-up service
  • An elevator, a 24-hour front desk, and a reception hall
  • Books, multilingual staff, and a porter/bellhop
  • Guest reviews say good things about the overall value and quiet location
Room features
All 72 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guests reviews speak well of the quiet rooms at the property.
More amenities include:
  • Childcare services and cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 30 per night; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Train station shuttle available 24 hours*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Bathroom emergency pull cord
  • Transfer shower
  • Lever door handles

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Le H - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
Estaminet Gantois - This brasserie specializes in Regional cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 18.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Valet parking costs EUR 30 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

Frequently asked questions

Does L'Hermitage Gantois, Autograph Collection offer free cancellation for a full refund?
Yes, L'Hermitage Gantois, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at L'Hermitage Gantois, Autograph Collection?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at L'Hermitage Gantois, Autograph Collection on October 4, 2022 start from P 10,617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at L'Hermitage Gantois, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at L'Hermitage Gantois, Autograph Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at L'Hermitage Gantois, Autograph Collection?
Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at L'Hermitage Gantois, Autograph Collection?
Yes. Valet parking costs EUR 30 per night. Parking spots may be limited.
What are the check-in and check-out times at L'Hermitage Gantois, Autograph Collection?
You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
Is there an onsite casino at L'Hermitage Gantois, Autograph Collection?
No, this hotel doesn't have a casino, but Casino Barriere Lille (15-min walk) is nearby.
What is there to do at L'Hermitage Gantois, Autograph Collection and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. L'Hermitage Gantois, Autograph Collection also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near L'Hermitage Gantois, Autograph Collection?
Yes, there are 2 onsite restaurants, featuring French cuisine. Nearby restaurants include Gusto Mio (4-min walk), Il Ristorante (5-min walk), and Moshi Moshi (6-min walk).
What's the area around L'Hermitage Gantois, Autograph Collection like?
L'Hermitage Gantois, Autograph Collection is in Lille Centre Ville, a short 4-minute walk from Mairie de Lille Station and 3 minutes' walk from Porte de Paris. Travelers say the area is safe.

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Fantastic!
Fantastic stay at this lovely hotel !
Darren, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

This is NOT a 5 star hotel!! No even a 3 stars… Very outdated.
Aline, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

A lovely hotel
A great place to stay for a trip to Lille. A short walk to the centre and train station.
Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mechael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
From entering the property the quality of the service from the staff was noticeable. The room was comfortable and spacious, the food was delicious and I will be returning to this hotel for a holiday to have some time to enjoy the spa and relaxing atmosphere further.
Amber, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Mediocre for 5*
No assistance in Spa to know what to fo with covid restrictions. Shower over over bath inadequate. No price sheets for mini bar or information in room. Very small room. Expected more for 5*. Not happy about €100 deposit being deducted and not immediately refunded. Fantastic venue and facilaties.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

Lovely property but could do better.
The property is great but slightly underwhelmed with the facilities in the room and breakfast. A kettle in the wardrobe with instance coffee and UHT cream is not in-keeping with your second most premium room- I would expect a coffee machine with it's own area, biscuits etc... The breakfast really was disappointing and had we of know we would have chosen a room without breakfast option. The size of the buffet and variety in relation to the hotel is miles apart... we also had undercooked sausages... not good at all
Chris, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nathan, 3-night trip
Verified Hotels.com guest review