Hotel Real Palacio

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Indoor spa tub
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Overview of Hotel Real Palacio

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Hotel Real Palacio

5.0 star property
Luxury hotel with restaurant, connected to a shopping center, near Gulbenkian Museum

8.6/10 Fabulous

995 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 8,532
Price available on 10/16/22
Map
Rua Tomas Ribeiro 115, Lisbon, 1050-228
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • In-room childcare
  • 24-hour business center
  • Business center
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 28 min walk
  • Santa Justa Elevator - 10 min drive
  • Castle of São Jorge - 26 min drive
  • Marquis of Pombal Square - 11 min drive
  • Lisbon Cathedral - 16 min drive
  • Commerce Square - 18 min drive
  • Lisbon Oceanarium - 17 min drive
  • Jerónimos Monastery - 17 min drive
  • Belém Tower - 20 min drive
  • Costa da Caparica Beach - 26 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 17 min drive
  • Cascais (CAT) - 25 min drive
  • Entrecampos Station - 19 min walk
  • Sete Rios Station - 24 min walk
  • Campolide Station - 26 min walk
  • Sao Sebastiao Station - 4 min walk
  • Picoas Station - 5 min walk
  • Parque Station - 5 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Real Palacio

5-star luxury hotel in the heart of Lisbon City Center
At Hotel Real Palacio, you can look forward to a roundtrip airport shuttle, a terrace, and a garden. For some rest and relaxation, visit the sauna or the steam room. The onsite restaurant, Real Cozinha Restaurante, features Portuguese cuisine. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Wedding services, free newspapers, and a porter/bellhop
  • Multilingual staff, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the quiet location
Room features
All guestrooms at Hotel Real Palacio boast thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 9 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Real Cozinha Restaurante - This restaurant specializes in Portuguese cuisine. Guests can enjoy drinks at the bar.
Real Sports Bar - Onsite sports bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 6.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per day

Parking

  • Self parking costs EUR 9 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Palacio Real
Hotel Real Palacio
Hotel Real Palacio Lisbon
Palacio Hotel
Real Palacio
Real Palacio Hotel
Real Palacio Lisbon
Real Palacio Hotel Lisbon
Hotel Real Palacio Hotel
Hotel Real Palacio Lisbon
Hotel Real Palacio Hotel Lisbon

Frequently asked questions

Does Hotel Real Palacio offer free cancellation for a full refund?
Yes, Hotel Real Palacio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Real Palacio?
As of September 26, 2022, prices found for a 1-night stay for 2 adults at Hotel Real Palacio on October 16, 2022 start from P 8,532, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Real Palacio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Real Palacio?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Real Palacio?
Yes. Self parking costs EUR 9 per day.
Is airport shuttle service offered by Hotel Real Palacio?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Hotel Real Palacio?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an onsite casino at Hotel Real Palacio?
No, this hotel doesn't have a casino, but Lisbon Casino (18-min drive) is nearby.
What is there to do at Hotel Real Palacio and nearby?
Have fun during the warmer months with activities nearby such as sailing. Relax in the spa tub or enjoy the use of other amenities, which include 2 bars and a sauna. Hotel Real Palacio also has a steam room and a garden.
Are there restaurants at or near Hotel Real Palacio?
Yes, Real Cozinha Restaurante offers Portuguese cuisine. Nearby restaurants include O Talho (3-min walk), Aron Sushi (4-min walk), and Assuka (4-min walk).
What's the area around Hotel Real Palacio like?
Hotel Real Palacio is in Lisbon City Center, a short 4-minute walk from Sao Sebastiao Station and 13 minutes' walk from Marquis of Pombal Square. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very Good

Teresa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ronny, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Why Change
I know this Hotel from many days. It is very good and the people are awesome - That is why I always gone to it every time I am in Lisbon.
James, 7-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

4/10 Fair

Apart from looking after our bags when we arrived around noon (we were refused check-in until after 3pm) staff were surly and showed total disinterest in offering any kind of help or customer service. Considering I made a formal complaint via Expedia on Day 1, offering to discuss my displeasure, nobody could be bothered to speak to me for my 4 day stay. Day 1, I also discovered that all room drinks (teas and coffees) would be charged to my room. The only complementary drink provided was a bottle of water. When I asked if it could be replenished on day 2, I was told - NO, use the water in the minibar!!! (not at 2-3 euros a small bottle!) Housekeeping rather poor, although errors highlighted on day 1 were remedied. I don't believe Housekeeping used a vacuum in my room whatsover. Food debris was present on the carpets on my arrival and remained there until departure. Housekeeping female staff were having a screaming match with one another Saturday morning in the corridors AND GUESTS ROOM. You could hear it within our bedrooms even when they went inside their private staff area by the lifts - it was so loud. Door signage and room numbers, although quaint are very hard to read. Why nickel & dime on the room tea/coffee/water??? Yes, it is expected for items in a minibar, but not everything. Two wine glasses were left with the bottle of wine upon our arrival. They were removed by housekeeping before we got the chance to use them. There were some good bits about our stay, but the b
Stephen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pleasant stay, friendly staff and good breakfast!
It is my second stay at Hotel Real Palacio. This time was only a one-night stay and the hotel fulfilled completely the expectations. Excellent check-in experience, friendly staff. Room very clean, nice shower, good location (walking distance to Av. Liberdade and 15 minutes from the Lisbon Airport). Good breakfast. The hotel has an excellent for what it offers. It’s not a fancy hotel, but has excellent conditions for a pleasant stay in Lisbon.
Thales, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice rooms great breakfast the size of room was very good
Norman, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Close to subway and located within a neighborhood with local shopping available
Fabio, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Very nice stuff, clean, air conditioner works
Rejane, 2-night family trip
Verified Expedia guest review