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Lotte Hotel Saigon

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Overview of Lotte Hotel Saigon

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Lotte Hotel Saigon

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Nguyen Hue Walking Street

9.0/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P5,915
Price available on 03/07/2022
Map
2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, 70000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In District 1
  • Dong Khoi Street - 8 min walk
  • Ho Chi Minh City Hall - 14 min walk
  • Saigon Square - 15 min walk
  • Ben Thanh Market - 18 min walk
  • Saigon Central Post Office - 19 min walk
  • Independence Palace - 24 min walk
  • War Remnants Museum - 32 min walk
  • Consulate Area - 1 min drive
  • Saigon River - 3 min drive
  • Vincom Center Shopping Mall - 1 min drive

Getting around

  • Tan Son Nhat Intl. Airport (SGN) - 25 min drive
  • Saigon Railway Station - 17 min drive
  • Airport shuttle (surcharge)
Map

About this property

Lotte Hotel Saigon

Lotte Hotel Saigon is just 4.7 mi (7.6 km) from the airport and offers a shuttle (available 24 hours) for VND 1527500 per vehicle one-way. Guests can visit the spa to be pampered with hot stone massages, facials, or body scrubs, and Atrium Café, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 2 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.
  • Early check-in is allowed based on room availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (7535 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Atrium Café - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Crystal Jade Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yoshino - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Legend Lounge - This lobby lounge serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 480000 for adults and VND 280000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 1527500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from April 16 2022 to November 30 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for VND 1390000.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 9:00 PM
  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 2 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Legend Saigon
Legend Hotel Saigon
Lotte Hotel Saigon
Lotte Legend
Lotte Legend Hotel Saigon
Lotte Legend Hotel Saigon Ho Chi Minh City
Lotte Legend Saigon
Lotte Legend Saigon Ho Chi Minh City
Lotte Saigon Hotel
Saigon Legend Hotel
Lotte Hotel Saigon Hotel
Lotte Legend Hotel Saigon
Lotte Hotel Saigon Ho Chi Minh City
Lotte Hotel Saigon Hotel Ho Chi Minh City

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness
Write a review

10/10 Exceptional

Best in Saigon
Best hotel in Saigon as always. Excellent in service and best value
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

wieslaw, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Was amazing, i could see how some wouldnt like the bathtub setup, but i didnt mind. If youre a bigger person who wants to stand to shower, request a shower not a tub. I had to slouch a little and crouch, gf is shorter and was fine
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jong Yoal, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Takeshi, 1-night trip
Verified Expedia guest review

8/10 Very Good

Hyunseo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We always enjoy staying at the Lotte Legend Saigon. It’s a great location with kind and attentive staff who always make you feel at home. The rooms are large and we enjoyed a river view with lots to see out the window. Amazing breakfast buffet with lots of fresh and delicious breakfast options.
Trevor, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing, very friendly and helpful. The morning buffet is top notch, it got quite a variety of Asian and Western food options, along with all types of juices, fruits, pastries, to name a few. The room is clean, and the hotel property is very nice with a large swimming pool, and lounging areas.
DTOLS, 3-night family trip
Verified Expedia guest review

8/10 Very Good

6-night trip
Verified Expedia guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review