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Four Seasons Hotel New Orleans

Photo gallery for Four Seasons Hotel New Orleans

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Four Seasons Hotel New Orleans

Four Seasons Hotel New Orleans

5.0 star property
Luxury hotel with spa, near Harrah's New Orleans Casino
9.2 out of 10 Superb
9.2/10 Superb

205 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
Map
2 Canal Street, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Valet parking
  • Pool bar
  • Business center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In New Orleans Central Business District
  • Harrah's New Orleans Casino - 2 min walk
  • Audubon Aquarium of the Americas - 2 min walk
  • Canal Street - 2 min walk
  • Ernest N. Morial Convention Center - 8 min walk
  • Jackson Square - 12 min walk
  • Bourbon Street - 13 min walk
  • Café du Monde - 13 min walk
  • Port of New Orleans - 17 min walk
  • Julia Street Cruise Terminal - 18 min walk
  • National World War II Museum - 19 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive
  • New Orleans Union Passenger Terminal - 24 min walk
  • Canal Street Stop - 2 min walk
  • Harrah's Casino Stop - 2 min walk
  • Canal at South Peters Stop - 4 min walk

Restaurants

  • Gordon Biersch Brewery Restaurant - 2 min walk
  • Ruth's Chris Steak House - 3 min walk
  • Hilton Riverside Executive Lounge 29th Floor - 2 min walk
  • McAlister's Deli - 2 min walk
  • Palm Room Diamond Lounge At Harrahs - 2 min walk
Map

About this property

Four Seasons Hotel New Orleans

Four Seasons Hotel New Orleans offers a fantastic location, putting you just a 5-minute walk from Harrah's New Orleans Casino and Canal Street. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a terrace. The property is just a short walk to public transportation: Canal Street Stop is 2 minutes and Harrah's Casino Stop is 2 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 341 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 35 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 68 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • Business center
  • 9 meeting rooms
  • Conference space (8026 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Tablet computer
  • 65-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 14–40 for adults, and USD 8–20 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Valet parking costs USD 68 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Four Seasons Orleans Orleans
Four Seasons Hotel New Orleans Hotel
Four Seasons Hotel New Orleans New Orleans
Four Seasons Hotel New Orleans Hotel New Orleans

Frequently asked questions

Does Four Seasons Hotel New Orleans offer free cancellation for a full refund?
Yes, Four Seasons Hotel New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Four Seasons Hotel New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Seasons Hotel New Orleans?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Four Seasons Hotel New Orleans?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 35 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Four Seasons Hotel New Orleans?
Yes. Valet parking costs USD 68 per night.
What are the check-in and check-out times at Four Seasons Hotel New Orleans?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Four Seasons Hotel New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (2-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Four Seasons Hotel New Orleans and nearby?
Four Seasons Hotel New Orleans has a spa and an outdoor pool, as well as a picnic area and a garden.
Are there restaurants at or near Four Seasons Hotel New Orleans?
Yes, there's an onsite restaurant.
What's the area around Four Seasons Hotel New Orleans like?
Four Seasons Hotel New Orleans is located on the waterfront in New Orleans Central Business District, a short 2-minute walk from Canal Street Stop and 2 minutes' walk from Canal Street.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Four Season
It is a Four Seasons so there is not more one need to say, super service minded personal, super rooms with all amenities, and the hotel is super dog friendly. One thing to improve is the food, we tried both restaurants and room service and none of them are very good.
Claus, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great food, great people, great stay!
Hotel staff were super friendly and went the extra mile by surprising us with a cake to celebrate our engagement. The restaurant on 5th floor was insanely good - skirt steak and delicious cocktails and our served hooked us up with some great NOLA recommendations!!
Matt, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Paige, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paige, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, wonderful staff. Needs a gift shop to grab a quick snack, soda or toothbrush.
James, 3-night romance trip
Verified Expedia guest review

6/10 Good

The tub leaked a black substance that plumbers and cleaning staff needed to come to fix so I wasn’t able to take a bath, and the room service was spotty. Had to send back grossly undercooked pancakes and didn’t get honey or ketchup when requested Otherwise is a beautiful facility and nice staff
Ashley, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

ryan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

At a luxury hotel you would expect your room to be cleaned.. unfortunately there was no maid service available…
meredyth, 2-night family trip
Verified Expedia guest review