Hotel Serrano

Photo gallery for Hotel Serrano

Primary image
Terrace/patio
Presidential Room | Room
Private kitchen
Presidential Room | Room

Overview of Hotel Serrano

Hotel Serrano

2.5 star property
Frederico Westphalen hotel with restaurant and bar/lounge

8.6/10 Fabulous

11 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Bathtub
  • 24/7 front desk
  • Restaurant
Map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
For families
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • Free self parking
  • Free toiletries

Choose dates to view prices

About this area

About this property

Hotel Serrano

Property highlights
At Hotel Serrano, you can look forward to a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Additional perks include:
  • Free self parking
  • An elevator, a 24-hour front desk, and meeting rooms
Room features
All guestrooms at Hotel Serrano feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Tubs or showers, bidets, and free toiletries
  • Daily housekeeping and desks

Languages

Portuguese

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Working away

  • Meeting rooms

Services

  • 24-hour front desk

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Portuguese

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Does Hotel Serrano offer free cancellation for a full refund?
Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Serrano?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serrano?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Hotel Serrano?
Yes, there's an onsite restaurant. Nearby restaurants include O Fornao (8-min walk), Fornalha (9-min walk), and Vitrola (10-min walk).
What's the area around Hotel Serrano like?
Hotel Serrano is located a short 14-minute walk from Wilson Lutz Farias Municipal Museum.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.4/10

Staff & service

10.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

MARCELO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Luis Francisco, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ary, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Simples e bom
Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Experiência de fim-de-semana
Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
Joao F, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Muito bom lugar
Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
GERALDO, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Tudo perfeito, menos estacionamento e café da manhã q no domingo não foi adequado, eles serviram o café na conveniência do posto, e muito precário, ex: não tinha nenhuma fruta cereais e coisas do tipo, e detalhe, pagamos por isso.
ANTONIO L Q, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lugar limpo tudo bem novo.exelente atendimento .pouco barulho em certos momentos por ser junto posto .
Edson dias da, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Decepcionante
Estadia bastante decepcionante. Hotel fica junto com posto de combustível e o café da manhã e na loja de conveniência. Não tinha luvas para utilizar no café da manhã. Pessoa da recepção pediu para mandar o comprovante de que já tinha pago. Além disso, quando cheguei no hotel não tinha ninguém na recepção e tive que pedir para alguém do posto me ajudar
Rafael, 1-night family trip
Verified Hotels.com guest review