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Mandarin Oriental, Hong Kong

Photo gallery for Mandarin Oriental, Hong Kong

Lobby lounge
Indoor pool
Property entrance
Separate tub and shower, designer toiletries, hair dryer, bathrobes
Restaurant

Overview of Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Legislative Council Building
9.4 out of 10 Exceptional
9.4/10 Exceptional

733 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Internet access
  • Restaurant
  • Air conditioning
The price is P 27,932
Price available on 07/07/2023
Map
5 Connnaught Road, Central, Hong Kong
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Central & Western District
  • Lan Kwai Fong - 6 min walk
  • Victoria Harbour - 19 min walk
  • Hong Kong Convention and Exhibition Centre - 21 min walk
  • Soho - 2 min drive
  • Wan Chai Road - 2 min drive
  • Hong Kong - Macau Ferry Terminal - 3 min drive
  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • University of Hong Kong - 4 min drive
  • Temple Street Night Market - 6 min drive

Getting around

  • Hong Kong International Airport (HKG) - 32 min drive
  • Hong Kong Central Station - 2 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Wan Chai Station - 22 min walk
  • Ice House Street Tram Stop - 3 min walk
  • Pedder Street Tram Stop - 3 min walk
  • Bank Street Tram Stop - 3 min walk

Restaurants

  • 星巴克 - 2 min walk
  • Cafe Causette - 1 min walk
  • The Aubrey - 1 min walk
  • 81⁄2 Otto E Mezzo Bombana - 2 min walk
  • 星巴克 - 4 min walk
Map

About this property

Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong puts you within a 10-minute drive of Hong Kong Convention and Exhibition Centre and Ocean Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Ice House Street Tram Stop is 3 minutes and Pedder Street Tram Stop is 3 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 447 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1963
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for HKD 190 per day (rates may vary)
  • WiFi is available in public areas for HKD 190 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for HKD 190 per day (rates may vary)
  • Wired Internet access is available in public areas for HKD 190 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately HKD 372 for adults and HKD 251 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for HKD 600.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs HKD 600 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.

Also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Does Mandarin Oriental, Hong Kong offer free cancellation for a full refund?
Yes, Mandarin Oriental, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental, Hong Kong?
As of June 6, 2023, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Hong Kong on July 7, 2023 start from P 27,932, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental, Hong Kong?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental, Hong Kong?
Yes, there's an indoor pool.
Are pets allowed at Mandarin Oriental, Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mandarin Oriental, Hong Kong?
Yes. Valet parking costs HKD 600 per night.
What are the check-in and check-out times at Mandarin Oriental, Hong Kong?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mandarin Oriental, Hong Kong and nearby?
Mandarin Oriental, Hong Kong has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Mandarin Oriental, Hong Kong?
Yes, there's an onsite restaurant.
What's the area around Mandarin Oriental, Hong Kong like?
Mandarin Oriental, Hong Kong is in Central & Western District, a short 3-minute walk from Ice House Street Tram Stop and 6 minutes' walk from Lan Kwai Fong. Travelers say that the hotel is in a great location.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Nice hotel
The hotel is a little bit dated, but still very comfortable, room layout is not very efficient, we stayed in big suite with view, no window in the bedroom.
Minghui, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

alessandro, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service was first rate at all points of contact. Hotel is beautiful with several restaurants. The cafe is very welcoming and had delicious variety of foods. The afternoon tea was very good. Great location and close to MTR station. Highly recommend.
Betty, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Kurt, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very warm and friendly service.
Sarah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mandarin Oriental, Hong Kong is a wonderful place to stay. Everything is top notch. I have no complaints.
Verified Expedia guest review

10/10 Exceptional

Great service, amazing restaurants and perfect location
Verified Expedia guest review

10/10 Exceptional

exceptional
Verified Expedia guest review

8/10 Very Good

Shinichi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 2-night trip
Verified Hotels.com guest review