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1 room, 2 adults

Ambassador Hotel & Conference Centre

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
1550 Princess St, Kingston (and vicinity), ON, K7M9E3, Canada

Family-friendly hotel in Kingston with free water park and indoor pool
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

  • Staff were friendly and helpful. First night our room hadn’t been cleaned; and the room…May 1, 2021
  • Place is a bit out of the town, which makes it easier to get in and out of Kingston if…Mar 5, 2021

Ambassador Hotel & Conference Centre

from P2,993
  • Standard Room, 2 Queen Beds
  • Business Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Junior Room, 1 King Bed, Jetted Tub
  • Superior Room, 1 King Bed with Sofa bed, Jetted Tub
  • Standard Room, 2 Queen Beds, Accessible
  • Superior Suite, 1 Bedroom, Jetted Tub
  • Presidential Suite, 1 Bedroom, Fireplace
  • Premium Room, 1 King Bed with Sofa bed, Jetted Tub
  • Premium Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 King Bed with Sofa bed
  • Comfort Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

What’s around Ambassador Hotel & Conference Centre

Landmarks

  • Kingston Centre - 25 min walk
  • Queen's University - 3 mi / 4.9 km
  • Kingston Penitentiary - 3 mi / 4.8 km
  • International Hockey Hall of Fame - 2.4 mi / 3.8 km
  • George Taylor Richardson Memorial Stadium - 2.5 mi / 4.1 km
  • Lake Ontario Park - 2.6 mi / 4.3 km
  • St John's The Apostle Catholic Church - 2.8 mi / 4.5 km
  • Cathedral of St. Mary of the Immaculate Conception - 2.8 mi / 4.6 km

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 11 min drive
  • Kingston Station - 16 min walk
  • Kingston, ON (XEG-Kingston Train Station) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 22000
  • Conference space size (meters) - 2044
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JMs Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

JM's Lounge - Onsite bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Ambassador Hotel & Conference Centre’s small print

Also known as

  • Ambassador Hotel Kingston
  • Ambassador Kingston
  • Ambassador Conference Hotel
  • Ambassador Hotel & Conference Centre Kingston, Ontario
  • Hotel Ambassador Conference
  • Ambassador & Conference Centre
  • Ambassador Hotel & Conference Centre Hotel
  • Ambassador Hotel & Conference Centre Kingston
  • Ambassador Hotel & Conference Centre Hotel Kingston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Pool access available from 8 AM to 11 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: CAD 150 per accommodation, per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between CAD 3 and CAD 15 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ambassador Hotel & Conference Centre

  • Does Ambassador Hotel & Conference Centre offer free cancellation for a full refund?
    Yes, Ambassador Hotel & Conference Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ambassador Hotel & Conference Centre?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Ambassador Hotel & Conference Centre?
    Yes, there's an indoor pool and a children's pool. Guests have pool access from 8 AM to 11 PM.
  • Are pets allowed at Ambassador Hotel & Conference Centre?
    Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Ambassador Hotel & Conference Centre?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Ambassador Hotel & Conference Centre?
    Yes, JMs Restaurant offers American cuisine. Nearby restaurants include Mandarin (2 mi), Sakura (2 mi), and Starbucks (2.1 mi).
  • What is there to do at Ambassador Hotel & Conference Centre and nearby?
    Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a waterslide and a sauna. Ambassador Hotel & Conference Centre also has a steam room.

Recent reviews

Good 7.6 From 1,370 reviews

Very good 8.0
We’ve stayed at this hotel multiple times. It’s very clean and hospitable. During the pandemic amenities are closed, even though restrictions have eased, which is unfortunate and a loss of revenue.
Gregory, ca1 night trip
Good 6.0
Dissappointing
I have stayed at this hotel many times in years past. I was very dissappointed this time. The bathroom had not been cleaned properly. There was long black hair on the bathroom floor in 2 places. No new toilet rolls of paper. The tv was not hooked up properly, someone had to come and figure it out. The entire room needed to be updated, just old! The staff however, were great! and the bed extremely comfortable!
Joan, ca1 night business trip
Exceptional 10.0
Business trip
I have stayed here numerous times and I have always been satisfied.
Paul, ca1 night business trip
Good 6.0
Not a soaker tub
Soaker tub advertised but not. Very disappointed in this fact because that was the reason I booked the room. My girlfriend was disappointed but wouldn’t allow me to complain and ask for a different room
Gerard, ca1 night trip
Very good 8.0
Good stay at the Ambassador Hotel.
Laurie, ca2 night trip
Fair 4.0
They shouldn't advertise take away breakfast and then not have it. I'm sure they haven't lowered their prices for this.
ca3 night trip
Exceptional 10.0
..................................................
Irma, ca1 night family trip
Fair 4.0
Room had issues, we moved to another room with similar issues. Will not be staying again
ca1 night trip
Good 6.0
We booked with The Ambassador recently and it seems that everytime we order through someone other than the hotel we get a less than up to date room. Screws popping out of the walls, burnt lamp shades, view of a brick wall where the cooks may normally take break. I truely feel we could have rented a room at a motel and had a better room. Id normally recommend the Ambassador, but after this time and my last visit i would not unless youre in late, sleeping, waking up and leavibg right away.
Andrew, ca1 night family trip
Good 6.0
Meh.
Staff is wonderful. Super guest focused. Sadly the accommodations are tired. We arrived just before 4pm, were assigned to room, 350, due to covid regulations the only door we could use was the main one so that was definitely an inconvenience however it is what it is. Upon entering the room it reaked of old stale cigarette smoke, even though the property was non smoking, in the past this room was definitely a smoking room, and to non smokers with a toddler the smell hit you hard. We opened the window and began spraying the room down in medical grade disinfectant, so that it was a safe enviroment for both us and the baby. The room had what looked to be fresh ish paint, and newer carpet and bathroom vanity / tile. The toilet was circa 1957 and the seat was not visually pleasing it was yellowed in spots, looked dirty/nicotine stained. The bathtub was dated with a creepy dirty looking shower curtain but nice freshish tile tub surround to match the floor. There were cob webs in corners on the floor and dust bunny's. The beds and the arm chair were probably about 25 years old. The water in the room was fairly cold even turned to hot in the sink. Im disappointed that this was my experience as previous reviews I had read about this property were great and even some kingston locals I spoken to said that the ambassador was a top tier hotel there. The lobby is beautiful, has an amazing fire place and beautiful Christmas tree.
Tara, ca1 night family trip

Ambassador Hotel & Conference Centre