2/10 Poor
March 13, 2023
Jedreek
I booked a 1 king + jetted tub because it was advertised in the app which was more expensive l. But they gave me a 2 queen bedroom and refused to give me the price difference between the two rooms, or even a compensation. Tried to tell me they didn’t have the room I wanted. But there was an empty one that I booked for downstairs not too far from my room. And even tried to call me and accuse me after check out about damage outside the room.
Worst hotel I’ve ever stayed in my lifetime. No wonder they can’t keep their business open. Just trying to get over it and move on.
Jedreek
Jedreek, 2-night trip
Verified Hotels.com guest review