Sheraton Flowood The Refuge Hotel & Conference Center

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Outdoor pool
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Overview of Sheraton Flowood The Refuge Hotel & Conference Center

Sheraton Flowood The Refuge Hotel & Conference Center

4.0 star property
4-star hotel in Flowood with golf course and outdoor pool

8.8/10 Fabulous

148 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
2200 Refuge Boulevard, Flowood, MS, 39232
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Outdoor pool and lazy river
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Jackson State University - 23 min drive

Getting around

  • Evers Intl. Airport (JAN) - 9 min drive
  • Madison, MS (DXE-Bruce Campbell Field) - 21 min drive
  • Jackson Station - 20 min drive

About this property

Sheraton Flowood The Refuge Hotel & Conference Center

4-star hotel near the airport
At Sheraton Flowood The Refuge Hotel & Conference Center, you can look forward to a golf course, a poolside bar, and a hair salon. Be sure to enjoy a meal at Sandy Trap, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • A seasonal outdoor pool with a lazy river
  • Breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A 24-hour front desk, 11 meeting rooms, and an elevator
  • Concierge services and a front desk safe
Room features
All guestrooms at Sheraton Flowood The Refuge Hotel & Conference Center include comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 10 per day)
  • Onsite valet parking (USD 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Lazy river
  • Children's menu

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (27584 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Golf course on site
  • An outdoor pool
  • Lazy river

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Twin's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 6 and USD 10 for adults, and USD 6 and USD 10 for children (approximately)

Parking

  • Self parking costs USD 10 per day
  • Valet parking costs USD 35 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Sheraton Flowood The Refuge Hotel & Conference Center Hotel
Sheraton Flowood The Refuge Hotel & Conference Center Flowood

Frequently asked questions

Does Sheraton Flowood The Refuge Hotel & Conference Center offer free cancellation for a full refund?
Yes, Sheraton Flowood The Refuge Hotel & Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Flowood The Refuge Hotel & Conference Center?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Sheraton Flowood The Refuge Hotel & Conference Center on 28 August 2022 start from P10,282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Flowood The Refuge Hotel & Conference Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Flowood The Refuge Hotel & Conference Center?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Flowood The Refuge Hotel & Conference Center?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Flowood The Refuge Hotel & Conference Center?
Yes. Self parking costs USD 10 per day. Valet parking costs USD 35 per day.
What are the check-in and check-out times at Sheraton Flowood The Refuge Hotel & Conference Center?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sheraton Flowood The Refuge Hotel & Conference Center and nearby?
Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a lazy river and a 24-hour fitness center.
Are there restaurants at or near Sheraton Flowood The Refuge Hotel & Conference Center?
Yes, Sandy Trap offers American cuisine. Nearby restaurants include Table 100 (2.9 mi), Half Shell Oyster House (3.2 mi), and Georgia Blue (3.2 mi).

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Service was terrible. People don’t understand urgency. The employees take to be long to do anything.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Not Ready
When we got there to check-in the room was not ready. We had to wait for 46 minutes. There were others who could not check-in because guests did check out like they were suppose to. Also, it was very crowded.
Christy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Terri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Khristi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and clean.
Julia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was a really nice resort but it is brand new place and our fridge didn’t work, which was really no big deal since we were only there for one night. The air didn’t seem to work well either which made it a little uncomfortable. We had the thermostat on 65 and still sweated all night. But the biggest problem for us is the pool area. Me and my girlfriend just made a quick trip from out of town to spend the night eat and then spend the day at the pool. The problem is checkout was at noon and you have to have a key card and arm band to get in and out of pool area. So we went to the pool area at 1100 and they gave us an arm band but then 12 came around and our room cards stopped working so we couldn’t get back into the bar to get drinks and the poolside bar was not open due to it being during the week and not much traffic which is perfectly understandable but the hotel should allow you use of the pool till at least 3 or 5 o’clock especially for how much the rooms are. We didn’t even check in the night before till 7 so we didn’t even get to enjoy the pool that day and the pool and lazy river is the only reason we chose this hotel so we could spend the day by the pool before going back home.
wendell, 1-night trip
Verified Hotels.com guest review