Grand Hotel

5.0 star property
Luxury hotel with restaurant, near Main Market Square

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Grand Hotel

Photo gallery for Grand Hotel

Interior entrance
Meeting facility
Hypo-allergenic bedding, minibar, in-room safe, desk
Banquet hall
Bar (on property)

Overview of Grand Hotel

8.2 out of 10 Very Good
8.2/10 Very Good

Property highlights

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
Slawkowska 5-7, Kraków, Lesser Poland, 31-014
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Business center
  • 8 meeting rooms
  • Airport shuttle
Feel at home
  • Free cribs/infant beds
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Minibar

Room options

Business Room

  • 14 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Executive Apartment

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Apartment

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Kraków Old Town
  • Main Market Square - 2 min walk
  • Royal Road - 2 min drive
  • Wawel Castle - 6 min drive
  • Oskar Schindler Factory - 10 min drive
  • Wieliczka Salt Mine - 19 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 25 min drive
  • Kraków Łobzów Station - 11 min drive
  • Wieliczka Station - 16 min drive
  • Kraków Główny Station - 19 min walk
  • Airport shuttle (surcharge)


  • Farina - 2 min walk
  • Bianca Pasta & Wine - 4 min walk
  • Pizzatopia - 5 min walk
  • Morskie Oko. Restauracja - 2 min walk
  • La Petite France - 4 min walk

About this property

Grand Hotel

Grand Hotel puts you within a 10-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 150 per vehicle. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center.


English, French, German, Polish, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms


  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (2 total)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))


  • Onsite parking available only on request
  • Uncovered onsite self parking (PLN 180 per day)
  • Onsite parking limited (max 4 spaces per unit)
  • Height restrictions apply for onsite parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Conference space (1701 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Romance packages


  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Art gallery on site
  • Spa services
  • Sauna
  • Banquet hall
  • Reception hall


  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 120 per person
  • Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way, maximum occupancy 3)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per night


  • Uncovered self parking costs PLN 180 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.


Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?
Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of PLN 80 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Grand Hotel?
Yes. Self parking costs PLN 180 per day. Parking spots may be limited.
Is airport shuttle service offered by Grand Hotel?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel?
You can check in from 4:00 PM - anytime. Check-out time is noon.
What is there to do at Grand Hotel and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy amenities like a 24-hour fitness center and a sauna.
Are there restaurants at or near Grand Hotel?
Yes, there's an onsite restaurant.
What's the area around Grand Hotel like?
Grand Hotel is in Kraków Old Town, a short 2-minute walk from Main Market Square and 2 minutes' walk from Royal Road.



Very Good




Staff & service




Property conditions & facilities




10/10 Exceptional

Eldar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel and staff. Superb Breakfast, did not try a dinner due to a great temptation for puffier places to eat.
Tracy, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Sharre, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
Geoff, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
John, 5-night romance trip
Verified Expedia guest review

6/10 Good

Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
david, 2-night trip
Verified guest review

10/10 Exceptional

Highly recommended
This is a great hotel. A short walk to the square, good breakfast, nice employees and fun, historic hotel. I would stay here again and highly recommend it.
jeannie, 2-night trip
Verified guest review

10/10 Exceptional

Excellent staff and lovely location
Brilliant location, right in the centre of town but the street is not noisy as really no traffic. Really helpful staff. The hotel is very traditional with a lovely bar area and restaurant. We had a nice size room and a good internet connection. For anyone wanting to stay somewhere a bit special, then I would highly recommend.
russell, 2-night business trip
Verified guest review

10/10 Exceptional

netta, 3-night trip
Verified guest review

8/10 Very Good

Frances, 2-night trip
Verified guest review