The Westin Cape Town

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Indoor pool
Pool
Outdoor pool
Room

Overview of The Westin Cape Town

The Westin Cape Town

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Two Oceans Aquarium

9.2/10 Superb

804 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • Business center
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Cape Town City Centre
  • Two Oceans Aquarium - 18 min walk
  • Cape Town Cruise Terminal - 22 min walk
  • Kloof Street - 24 min walk
  • V&A Waterfront - 24 min walk
  • Cape Town International Convention Centre - 1 min drive
  • Long Street - 1 min drive
  • Adderley Street - 1 min drive
  • Africa Centre - 5 min drive
  • Zeitz Museum of Contemporary Art Africa - 2 min drive
  • Greenmarket Square - 1 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 16 min drive
  • Cape Town Station - 12 min walk
  • Cape Town Bellville Station - 28 min drive
  • Airport shuttle (surcharge)

About this property

The Westin Cape Town

Placing you 0.9 mi (1.5 km) from Two Oceans Aquarium and 1.1 mi (1.8 km) from Cape Town Cruise Terminal, The Westin Cape Town offers an airport shuttle (available 24 hours) for ZAR 1700.00 per person. You can visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis, and Louis B's Bar and Lounge, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 483 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 100.00 per day)
  • Onsite valet parking (ZAR 100 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • 19 meeting rooms
  • Computer station
  • Conference space (5877 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Languages spoken

  • Afrikaans
  • English
  • French
  • Portuguese
  • Xhosa

Room amenities

Be entertained

  • 42-inch TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Heavenly Spa by Westin has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Louis B's Bar and Lounge - This bistro specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Thirty7 Showkitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Raleigh's Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 1700.00 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs ZAR 100.00 per day
  • Valet parking costs ZAR 100 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very Good

Uba, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best customer service and what a fab location for cape town
SOMESH, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay for 14 nights at the hotel.
Danya, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Abdul Aziz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for a short trip to Cape Town
Excellent service. Comfortable stay. The valet parking was very much appreciated. The room could use some maintenance. There was red wine spilled on the carpet which was not taken care of. But all in all, it was a good hotel which I will definitely stay at again.
Tashriq, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Pleasing
Eduardo, 3-night family trip
Verified Expedia guest review

4/10 Fair

The toilet was broken made too much noise. Was not asked for my credit card at checkin and had to be paying for my room service.
Meta, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Aslam, 3-night trip
Verified Hotels.com guest review