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Barcelo La Nucia Palms

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Barcelo La Nucia Palms

UNESCO Sustainable Travel Pledge

Barcelo La Nucia Palms

5.0 star property
Luxury hotel with 3 outdoor pools, near Magic Natura

7.0/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
PARTIDA BUENA VISTA 2, La Nucia, 3530

Room options

About this area

What's nearby

  • Magic Natura - 20 min drive
  • Benidorm Palace - 19 min drive

Getting around

  • Alicante Intl. Airport (ALC) - 40 min drive
  • La Vila Joiosa Tram Station - 22 min drive
  • Bus station shuttle (surcharge)

Restaurants

  • Restaurante Carbón - Panorama - 10 min walk
  • Nuevo Alcazar - 11 min walk
  • Cosana - 19 min walk
  • Restaurante Nucia Park - 3 min drive
  • Oasis - 4 min drive

About this property

Barcelo La Nucia Palms

Take in the views from the rooftop terrace when you stay at Barcelo La Nucia Palms . Guests can indulge in massages, facials, or body scrubs, and grab a bite to eat at Restaurante Naziha, which serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 outdoor pools, a poolside bar, and a fitness center.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 19 per night)
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Composting
  • Recycling
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Restaurante Naziha - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
La Santa María - This rooftop bar is located by the pool and specializes in local and international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
B-Heaven - This rooftop bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs EUR 19 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Barcelo La Nucia Palms Hotel
Barcelo La Nucia Palms La Nucia
Barcelo La Nucia Palms Hotel La Nucia

Frequently asked questions

Does Barcelo La Nucia Palms offer free cancellation for a full refund?
Yes, Barcelo La Nucia Palms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Barcelo La Nucia Palms ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Barcelo La Nucia Palms ?
Yes, there are 3 outdoor pools.
Are pets allowed at Barcelo La Nucia Palms ?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Barcelo La Nucia Palms ?
Yes. Self parking costs EUR 19 per night.
What are the check-in and check-out times at Barcelo La Nucia Palms ?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Barcelo La Nucia Palms ?
No, this hotel doesn't have a casino, but Casino Mediterraneo Benidorm (19-min drive) is nearby.
What is there to do at Barcelo La Nucia Palms and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a Turkish bath. Barcelo La Nucia Palms also has a garden.
Are there restaurants at or near Barcelo La Nucia Palms ?
Yes, Restaurante Naziha offers alfresco dining and international cuisine. Nearby restaurants include Restaurante Carbón - Panorama (10-min walk), Nuevo Alcazar (11-min walk), and Taverna La Capitana (2.4 mi).

Overall score and ratings

7.0

Good

8.9/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Exceeded expectations
Jason, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not 5 star
Nice Hotel but is not 5 star . The food in the restaurant at night was awful as was the breakfast next day . It was cold and there were no name tags on the food so you have no idea what you are eating. Raised this with staff nobody was interested. I don’t know many 5star hotels that serve a buffet as an evening meal with no waiter service Left these comments on hotels own feed back form but yet have had no reply Other guests were not happy with the food quality in the restaurant The pool bar for lunch was perfect This was a birthday surprise for my partner Very disappointed I notice on other web sites that the quantity of food and ranking of this Hotel has been a common complaint
That was very true !!!! It was not a 5 star breakfast.🤔
Colin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

From check-in (which took approx. 1 hour) to the room allocation (which was wrong on the first occasion, to the dinner (which was far short of 5*), to the pool capacity (whereby guests had essentially rushed down before breakfast to throw towels on all the loungers so that by 10am everything was full), the place has a sense of having been rushed into opening without having an experienced team nor set of policies in place. I struggle to see how this can be listed as a 5* hotel and, having stayed at others in the area, can comfortably say that it does not sit in the same category as them.
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Hotel nuevo y decorado con gusto. No es demasiado grande, con lo que te sientes muy a gusto sin aglomeraciones. Personal muy amable. Desayuno muy rico, con productos de calidad. En definitiva, para repetir!!
Itziar Murga, 1-night romance trip
Verified Expedia guest review

6/10 Good

Estancia en pareja
Hotel moderno, con buenos servicios, lo mejor los jardines y la piscina. Lo peor la cena, muy floja para la categoría del hotel, postres pobres y fruta reseca. El desayuno de gran calidad.
José Antonio, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Volver
Magnifica decoración y una instalación muy cómoda y actual
jose maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Hotellet i sig är helt fantastiskt, restaurangerna likaså, men det som sticker ut är servicen - världsklass!
Johan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Warning! Borderline Scam
The experience at Barcelo La Nuncia Palms was a big disappointment and borderline scam. Standards reflect a 3 star Motel, not a 5 star ‘luxury resort’, which is also reflected in the service level and compassion towards guests. One can accept a certain level of flaws with a newly opened hotel, but this was completely unacceptable and anyone considering to visit the hotel should be prepared to take a deep breath and monitor their pulse closely. Despite filling in all the information in their “pre check-in form”, we still had to queue and provide the same information again, then to be told that the room would not be ready until later (4 hours after check-in opens). Once arriving in the room, they had forgot towels, amenities, robes, water, etc. which was then blamed on Corona when questioning in the reception… unacceptable. After raising my voice, we received towels and the following day, we received two bottles of water (without bottle opener, not included). The pool area has one shallow pool for kids and one for adults. Despite this, one has to put up with screaming children in the adult pool with jumping and splashing, without the staff saying anything. The level of irritation amongst adults around the pool was high and nobody could relax. The pictures don’t give a fair view of the premises, and the surroundings are depressive with big supermarkets and car dealerships. Again, massive disappointment and I’ll be seeking compensation for these 4 days of misery.
MARTIN GUSTAV, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Sympa mais du progrès à faire....
L'hôtel est très bien et encore neuf. Les chambres sont confortables et agréables pour un séjour en famille. La piscine est sympa. Bref tout est agréable...sauf le service. Les réceptionnistes ne vous accueillent même pas avec le sourire. Ça prend une plombe pour s'enregistrer. Le service de boisson à la piscine n'est pas top. Il faut aller commander soit même sa boisson. Bref, pas digne d'un 5*. Du progrès à faire à ce niveau là... On ne vous propose même le petit déjeuner, le spa, etc... Bref, on ne vous encourage pas à consommer.... Dommage!
Paul, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

UN CHECKING PARA OLVIDAR.....
Al ser Hotel de nueva apertura el personal estaba muy perdido, con mucha volunatad pero muy perdido. Lo peor fue el checking, tardamos mas de 45 minutos.........
IGNACIO, 2-night trip
Verified Hotels.com guest review