Four Points by Sheraton Caguas Real Hotel & Casino

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Overview of Four Points by Sheraton Caguas Real Hotel & Casino

Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Mountain hotel in Caguas with casino and outdoor pool

8.2/10 Very Good

980 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P10,390
Price available on 10/07/2022
Map
500 Alhambra En Granada Boulevard, Caguas, 00726
Main amenities
  • Housekeeping (on request)
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Waterslide
  • Room service
  • Conference center
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Jardin Botanico y Cultural de Caguas - 8 min drive
  • El Yunque National Forest - 19 min drive
  • Mercado de Rio Piedras - 22 min drive
  • Plaza las Americas - 22 min drive
  • Hiram Bithorn Stadium - 24 min drive
  • Jose Miguel Agrelot Coliseum - 24 min drive
  • University of Puerto Rico - 27 min drive
  • Luis Munoz Marin Park - 26 min drive
  • The Mall of San Juan - 25 min drive
  • Rio Bayamon Golf Course - 26 min drive
  • Centro de Bellas Artes Luis A. Ferre - 24 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Try your luck at the casino when you stay at Four Points by Sheraton Caguas Real Hotel & Casino in Caguas. Guests can take a dip in the outdoor pool or grab a bite to eat at Flor de Caña Eatery Eatery & Bar, which serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a snack bar/deli are other highlights. Fellow travelers like the helpful staff and comfortable guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 11.15 per day; includes in/out privileges)
  • Onsite valet parking (USD 13 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Waterslide

What to do

  • Bingo
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • Casino
  • 10 casino gaming tables
  • 433 casino slot machines
  • Waterslide

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seats
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Lever door handles

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Flor de Caña Eatery Eatery & Bar - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 18.87 percent

Optional extras

  • Full breakfast is offered for an extra charge of USD 15.00 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.0 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 11.15 per day with in/out privileges
  • Valet parking costs USD 13 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

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Frequently asked questions

Overall score and ratings

8.2

Very Good

8.7/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Jingyi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Juan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel suburban area but close to town. Very quiet. Nice casino and restaurant. Overall good stay
Pablo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Talitha, 2-night trip
Verified Hotels.com guest review

6/10 Good

I liked the aesthetic of the property.
Angelica, 5-night romance trip
Verified Expedia guest review

6/10 Good

Is just a hotel with a golf club and a casino. Is overpriced.
Arturo, 1-night family trip
Verified Orbitz guest review

8/10 Very Good

Nobody notified me that I had to give 24 hours notice to have our rooms cleaned. We only stayed for two nights, so that was almost impossible if we didn’t give notice right at check-in. Otherwise, I really enjoyed the hotel as did my family.
James, 2-night trip
Verified Expedia guest review

8/10 Very Good

Hotel was very pleasant, quiet, and safe. I only wish there were traditional Island dishes on the menu Thank you.
Marilyn, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
Angela, 2-night family trip
Verified Expedia guest review