Comfort Inn & Suites Fayetteville - University Area

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Overview of Comfort Inn & Suites Fayetteville - University Area

Comfort Inn & Suites Fayetteville - University Area

2.5 star property
Hotel with indoor pool, near University of Arkansas

8.0/10 Very Good

648 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
Map
1234 Steamboat Drive, Fayetteville, AR, 72704
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Lobby fireplace
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Barbecue grills
  • Free newspapers in the lobby
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • University of Arkansas - 25 min walk
  • Beaver Lake - 29 min drive

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 28 min drive

About this property

Comfort Inn & Suites Fayetteville - University Area

Comfort Inn & Suites Fayetteville - University Area puts you 1.3 mi (2.1 km) from University of Arkansas. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. The helpful staff and breakfast get good marks from fellow travelers.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 7 AM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room, up to 15 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Barbecue grills

Traveling with children

  • Children stay free

What to do

  • Discount at nearby fitness center
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference space (625 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Languages

  • English
  • Hindi
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per stay

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:30 AM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Comfort Fayetteville
Comfort Inn Fayetteville
Fayetteville Comfort Inn
Comfort Inn And Suites Fayetteville
Comfort Inn & Suites Fayetteville Hotel Fayetteville
Comfort Inn Suites Fayetteville
Comfort Inn Suites Fayetteville University Area
Comfort Inn & Suites Fayetteville - University Area Hotel
Comfort Inn & Suites Fayetteville - University Area Fayetteville

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.5/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

Disappointing experience after 2prior stays
I’ve stayed at this hotel 2x in the past with no complaint, but this time was disappointing. Our room reeked of cigarettes (even though the entire hotel is smoke-free) and there was a water spot on the hotel notepad, indicating to us that the room might have been cleaned, but the rest of the room seemed ok, so we considered it an oversight by housekeeping. The employee at the front desk was kind and helpful but didn’t have availability for us to switch rooms. Later that evening, we discovered someone else’s to-go food in our fridge. When we pulled back the sheets to get into bed, we weren’t sure they were changed from the last people. I tried to call the front desk but the phone in the room didn’t work. So, we possibly slept on used sheets? Idk whether my 1st 2 stays at this location were the norm or if this uncleanliness is the norm. I wont book again to find out.
John, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Well, to start with, wifi was out. Secondly, the pool.... The pool was so full of chlorine that it was burning mine and my childrens eyes. We tried to swim as long as we could but 10 min and we were done. My face was hurting last night even after a shower and my boys have sore throat's this morning.
Jason, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not worth the money
The hotel had a smoking smell even though it was a non smoking hotel. The room was subpar. The beds were nice but the bathroom was terrible. It had not been cleaned but we got there so late at night we didn't notice it was dirty until the next morning. There was a used towel and washcloth still in the tub. The shower head are fir people no taller than 5 foot. Won't stay here again
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fayetteville stay
An ok place to spend the night breakfast was week hot tub not working
john w, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Adrienne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great night sleep!
Great Stay!!! Kind of a late check in! We pretty much went to straight to bed. The king bed was amazingly comfortable! Wow!!! My daughter opted for the pull out. She had a great night sleep as well. The kind young man working the front desk helped us tremendously! First we needed one additional blanket because said daughter was still cold. THEN she was still cold so he gave us a big comforter! Perfect :). Will definitely stay here again :)
Brandy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The worst hotel experience!!!
I have traveled a lot and stayed in many hotels and this was the worst hotel. I will never recommend or stay at Comfort Suites again. The room had bugs (gnats, and flies, etc on top of being humid and smelled so bad. The carpet was filthy with burn marks, and the curtains were stained....I could go on.
Tracy, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

All the basics were covered. Clean and comfortable. AC unit struggle to cool the room at the beginning, but after reaching a comfortable temperature, it worked well. There was no housekeeping service, so make sure to hang your towels to reuse next day.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

I signed a document stating we would be charged for smoking in the room. When we got to the room it reeked if smoke. They switched us to a new room that had a leaking ceiling above the shower. Today, there is a charge on my card from this hotel
Ginger, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Don’t recommend.
First room had lots of bugs that looked like gnats but we weren’t for sure what they were. We were moved to a second room and that room was very dirty. By this time it was 10:30 and we had been traveling for almost 14 hours with 3 children and were exhausted. Let them know at checkout we were not happy with the second room. This was our second time to stay there and we had even recommended them to family as a great place to stay. We definitely will not be staying again.
Amy, 1-night family trip
Verified Hotels.com guest review