htop Royal Star & SPA

Photo gallery for htop Royal Star & SPA

Primary image
Beach
Beach
Outdoor pool
Pool

Overview of htop Royal Star & SPA

htop Royal Star & SPA

4.0 star property
4-star hotel in Lloret de Mar with 2 restaurants and 2 outdoor pools

6.6/10 Good

474 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
C/ Vila de Blanes, 70, Lloret de Mar, 17310
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools and indoor pool
  • WiFi in the lobby
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Spa services
  • Business center
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Lloret de Mar Beach - 2 min drive
  • Tossa de Mar Beach - 32 min drive

Getting around

  • Gerona (GRO-Costa Brava) - 31 min drive
  • Barcelona El Prat Airport (BCN) - 68 min drive
  • Blanes Station - 14 min drive
  • Sils Station - 17 min drive
  • Tordera Station - 21 min drive
  • Airport shuttle (surcharge)

About this property

htop Royal Star & SPA

4-star family-friendly hotel
You can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace at htop Royal Star & SPA. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. Enjoy a meal at the two onsite restaurants. In-room WiFi (surcharge) is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool, with pool umbrellas
  • Luggage storage, ATM/banking services, and a billiards/pool table
  • Free newspapers, a gift shop, and a TV in the lobby
  • An elevator, tour/ticket assistance, and multilingual staff
  • Guest reviews say good things about the bar, pool, and helpful staff
Room features
All guestrooms at htop Royal Star & SPA have comforts such as air conditioning, in addition to amenities like safes and WiFi.
Other amenities include:
  • Bathrooms with bathtubs and bidets
  • TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

All inclusive

All-inclusive room rates at htop Royal Star & SPA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 397 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Pool table
  • Beach nearby
  • Golf lessons nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All inclusive

All-inclusive room rates at htop Royal Star & SPA are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 5 per day (rates may vary)
  • WiFi is available in public areas for EUR 5 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for EUR 7 per day

Renovations and closures

This property is closed from November 13 2022 to December 22 2022 (dates subject to change).
The property is closed between November 13 and February 16.

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the health club without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number B-17045261

Also known as

Hotel Top Royal
HTOP Royal Star Hotel Lloret De Mar
Hotel Top Royal Star Lloret De Mar
Top Royal Star
Top Royal Star Lloret De Mar
H TOP Royal Star Hotel Lloret De Mar
H TOP Royal Star Hotel
H TOP Royal Star Lloret De Mar
HTOP Royal Star Hotel
HTOP Royal Star Lloret De Mar
HTOP Royal Star
H·TOP Royal Star Hotel Lloret de Mar
H·TOP Royal Star Hotel
H·TOP Royal Star Lloret de Mar
H·TOP Royal Star
H TOP Royal Star SPA
H TOP Royal Star
Hotel TOP Royal Star
H·TOP Royal Star SPA
htop Royal Star & SPA Hotel
htop Royal Star & SPA Lloret de Mar
htop Royal Star & SPA Hotel Lloret de Mar

Frequently asked questions

Is htop Royal Star & SPA currently open?
This property is closed from November 13 2022 to December 22 2022 (dates subject to change).
How much does it cost to stay at htop Royal Star & SPA?
As of October 3, 2022, prices found for a 1-night stay for 2 adults at htop Royal Star & SPA on October 12, 2022 start from P 2,385, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does htop Royal Star & SPA offer free cancellation for a full refund?
Yes, htop Royal Star & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at htop Royal Star & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at htop Royal Star & SPA?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at htop Royal Star & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at htop Royal Star & SPA?
Sorry, there's no onsite parking at htop Royal Star & SPA.
Is airport shuttle service offered by htop Royal Star & SPA?
Yes, an airport shuttle is available.
What are the check-in and check-out times at htop Royal Star & SPA?
You can check in from 2 PM - midnight. Check-out time is 10 AM. Contactless check-in is available.
Is there an onsite casino at htop Royal Star & SPA?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (18-min walk) is nearby.
What is there to do at htop Royal Star & SPA and nearby?
Htop Royal Star & SPA has 2 outdoor pools, a sauna, and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near htop Royal Star & SPA?
Yes, there are 2 onsite restaurants. Nearby restaurants include Restaurant Free Wok (4-min walk), Masia Can Sabata (5-min walk), and Leman (7-min walk).
What's the area around htop Royal Star & SPA like?
Htop Royal Star & SPA is a short 10-minute walk from Fenals Beach and 12 minutes' walk from Lloret de Mar Beach. Travelers say this hotel is in a good location.

Overall score and ratings

6.6

Good

7.2/10

Cleanliness

7.1/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

6/10 Good

Disappointed
I will not stay in this hotel again. We booked online for a price, and they charged us 40 euros more. In addition, the A/C did not work well in the rooms, the beds were not good and the rooms were outdated. Not a great experience, more like sleeping in a sauna. The staff was very helpful and understanding.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

graham, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The food was cold
Sheila, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Teodor Ciulei, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

☹️
For the price we paid we got what we expected but it’s by no means a 4 star hotel, room wasn’t the cleanest and also paid for WiFi that did not work in the room, hotels needs to do a better job of social distancing and mask wearing
Dean, 4-night trip
Verified Hotels.com guest review

6/10 Good

Very disappointed with our stay,
Nigel, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Guido, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Ebookers guest review

2/10 Poor

Three day stay started with being shouted at by waitress Lola. Made a complaint to receptionist Sabina, she stared and rolled Her eyes at us. Very rude with no customer service skills. We had to pay for the spa facilities and there was a power blackout whilst we were in the steam room and it never came back on, when we told receptionist Sabina she rolled her eyes as if to say we were lying. I then told her I had worked in Accor hotels and her behaviour was totally unprofessional. She then dropped the refund in my sisters hand a stormed off without a word. The hotel was generally clean and the rooms looked clean, but we had a major problem and it resulted in a full refund after much stress. If a representative for h.top hotel chain would like to comment or make contact please do. Total disaster from start to end. We Stay in h.top hotels a lot and have never Had these problems. The receptionist Sabina really made things a lot worse with her total rudeness and she is a very bad representative for the hotel chain. If it was my first time in a h.top hotel I definitely would not want try another one. So I suggest she has training in how to treat guests. Cleaning staff need to be retrained in hygiene. Manager totally refused to see me when I requested to see him concerning the very delicate situation, I then was left waiting for 45 minutes and my airport transfers had to wait. The manager should have dealt with my complaint and not the receptionist. Not happy
3-night family trip
Verified Expedia guest review

8/10 Very Good

Eah1st
Had stayed previous so return just as happy
ERIC, 2-night romance trip
Verified Hotels.com guest review