Candlewood Suites Lake Mary, an IHG Hotel

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Overview of Candlewood Suites Lake Mary, an IHG Hotel

Candlewood Suites Lake Mary, an IHG Hotel

2.5 star property
Lake Mary hotel with outdoor pool and 24-hour fitness

8.0/10 Very Good

670 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
Map
1130 Greenwood Blvd, Lake Mary, FL, 32746
Main amenities
  • Weekly housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Vending machine
For families
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Wekiwa Springs State Park - 11 min drive
  • Seminole Towne Center - 9 min drive
  • Sanlando Park - 14 min drive
  • Boombah-Soldiers Creek Park - 14 min drive
  • Lake Jesup - 14 min drive
  • Lake Monroe - 10 min drive
  • Central Florida Zoo & Botanical Gardens - 13 min drive
  • Cranes Roost Park - 16 min drive
  • Central Winds Park - 16 min drive
  • Altamonte Mall - 16 min drive
  • Sanford Museum - 15 min drive

Getting around

  • Orlando Sanford Intl. Airport (SFB) - 21 min drive
  • Orlando Intl. Airport (MCO) - 45 min drive
  • Leesburg, FL (LEE-Leesburg Intl.) - 63 min drive
  • Sanford Station - 18 min drive
  • Orlando Station - 24 min drive
  • Winter Park Station - 25 min drive

About this property

Candlewood Suites Lake Mary, an IHG Hotel

At Candlewood Suites Lake Mary, an IHG Hotel, you'll be within a 15-minute drive of Wekiwa Springs State Park. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Doors to hotel get locked at 11 PM. Guests will need to use the intercom system located at the entrance for access.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (300 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 75 per stay
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night (maximum USD 150 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Lake Mary
Candlewood Suites Hotel Lake Mary
Candlewood Suites Lake Mary
Lake Mary Candlewood Suites
Candlewood Suites Lake Mary Hotel Lake Mary
Candlewood Suites Lake Mary Hotel

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very Good

Business trip
Clean and comfortable
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Awful
The hotel smelled terrible. The shower head barely worked. It took 10 minutes for the woman to check me in and then she nagged me for a $25 deposit! The place stinks to begin with, what do I need a deposit for?!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

clean and comfortable
Erika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlotte, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I will preface my comments by stating that all of the staff I encountered at the hotel were extremely nice & friendly; however, I was disappointed to find hair in the shower upon check-in and that there was no hand soap provided so I had to use shampoo/body wash located in pumps in the shower to wash my hands after using the restroom. I found it odd that the hotel did provide a single-use make up remover towelette but no bar soap. I will say, in the hotel’s defense, that I was in a hurry to leave immediately after check-in, didn’t arrive back at the hotel until very late, and checked out first thing in the morning so I didn’t bother notifying the front desk of my concerns. They may very well have provided soap and sent someone to re-clean the shower but I’d recommend packing some soap for your stay in case not providing soap is actually the hotel’s standard. Also, there is no hair dryer in the room so pack one of those too!
Jami, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Meania, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nadesha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Only need to say one word….. COCKROACHES!
Michelle, 1-night family trip
Verified Expedia guest review