Best Western Hotel Plaza

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Overview of Best Western Hotel Plaza

Best Western Hotel Plaza

4.0 star property
4-star hotel with bar/lounge, near Port of Naples

7.2/10 Good

595 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
Map
Piazza Principe Umberto I, 23, Naples, NA, 80142
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 25 min walk
  • Molo Beverello Port - 31 min walk
  • Piazza del Plebiscito - 37 min walk
  • Spaccanapoli - 1 min drive
  • Naples National Archaeological Museum - 9 min drive
  • Via Toledo - 3 min drive
  • Castel Nuovo - 5 min drive
  • Galleria Umberto - 4 min drive
  • Royal Palace - 5 min drive
  • Castel dell'Ovo - 6 min drive

Getting around

  • Naples Intl. Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Central Station - 6 min walk
  • Montesanto Station - 30 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Porta Nolana Station - 7 min walk
  • Piazza Cavour Station - 16 min walk
  • Airport shuttle (surcharge)

About this property

Best Western Hotel Plaza

Best Western Hotel Plaza is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours) for EUR 30 per vehicle one-way. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upscale hotel include a rooftop terrace and a terrace. Fellow travelers like the helpful staff and breakfast. Public transportation is just a short walk: Piazza Garibaldi Station is 5 minutes and Porta Nolana Station is 7 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 18.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children costs EUR 0.00
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self parking costs EUR 18.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Overall score and ratings

7.2

Good

8.0/10

Cleanliness

7.7/10

Staff & service

7.1/10

Amenities

7.3/10

Property conditions & facilities

6.7/10

Eco-friendliness

2/10 Poor

Charged Superior room money given very small room
SAJID, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place
Anthony, 1-night trip
Verified Travelocity guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Only stayed a few hours - bed sheets were dirty. Would not recommend.
Jenny, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Look for a better hotel elsewhere
While the hotel is close to historical sites, the area Is around the hotel is disgustingly filthy. Trash everywhere, parking is an underground garage 2 city blocks away, and the shower was tiny.
Dustin, 3-night trip
Verified Hotels.com guest review

6/10 Good

Location close to train station but neighborhood a little sketchy. Breakfast was very good.
Bruce, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Monica, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Kendel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We needed a quick one night stay before an early morning flight out of Naples airport. Very close To central train station. Check in was super friendly and efficient
Kerstin, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall nice . Great location near train station . Plenty of restaurants
1-night family trip
Verified Expedia guest review