Brook Mollington Banastre Hotel and Spa

Photo gallery for Brook Mollington Banastre Hotel and Spa

Primary image
Pool
Indoor pool
Room
Room

Overview of Brook Mollington Banastre Hotel and Spa

Brook Mollington Banastre Hotel and Spa

3.0 star property
Suburban hotel with spa, near Countess of Chester Hospital

6.4/10 Good

673 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is P3,846
Price available on 28/07/2022
Map
Parkgate Road, Mollington, Chester, England, CH1 6NN
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • University of Chester - 36 min walk
  • Chester City Walls - 39 min walk
  • Chester Racecourse - 43 min walk
  • Chester Cathedral - 43 min walk
  • Countess of Chester Hospital - 4 min drive
  • Eastgate Clock - 5 min drive
  • Grosvenor Museum - 5 min drive
  • Chester Town Hall - 10 min drive
  • Grosvenor Park - 9 min drive
  • St Mary's Church - Handbridge - 6 min drive
  • Roman Amphitheatre - 9 min drive

Getting around

  • John Lennon Airport (LPL) - 30 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Capenhurst Station - 7 min drive
  • Chester Station - 9 min drive
  • Bache Station - 29 min walk

About this property

Brook Mollington Banastre Hotel and Spa

When you stay at Brook Mollington Banastre Hotel and Spa, you'll be within a 10-minute drive of Chester Racecourse and Chester City Walls. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and Modern European cuisine is served at Garden Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Victorian hotel include 2 bars/lounges, an indoor pool, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 63 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children's pool
  • Children's menu
  • Art supplies

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash

Working away

  • 9 meeting rooms
  • Conference space (4261 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Garden Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15 for adults and GBP 15 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 15.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Frequently asked questions

Overall score and ratings

6.4

Good

6.8/10

Cleanliness

7.3/10

Staff & service

6.7/10

Amenities

5.8/10

Property conditions & facilities

6.1/10

Eco-friendliness

2/10 Poor

Alaw, 1-night trip
Verified Hotels.com guest review

6/10 Good

Adequate for a night.
For the price it was adequate. Ordered room service food delivered on time and was main course was fine. Cheesecake dessert not good with soggy base and felt like the last piece from a while ago. It cost £25 for 2 courses which is very steep for what it was. Bathroom was ok but hairs in the bath, toilet roll holder hanging off the wall at an angle so when you rolled it fell off! Telephone didn’t work. Worst aspect - room was over main entrance - or smokers corner as it became and then I had a coach collecting people right outside with engine running and fumes going straight into the room for a good 20 -30 minutes. With no AC having windows open was vital. I also got woken up at 4am by what I assume were returning guests. The bed was adequate comfort. Breakfast - adequate. Not keeping food hot was an issue - I heard others also saying food was lukewarm. They were right. Choice was ok. Overall it did the job - a quick overnight stay to get me to where I needed next day. But average.
Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chloe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dimitrios, 4-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Vicki, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jayne, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Natalie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Dan, 2-night trip
Verified Hotels.com guest review