Best Western Galena Inn & Suites

Photo gallery for Best Western Galena Inn & Suites

Lobby
Indoor pool
Indoor/outdoor pool
Outdoor pool
Room

Overview of Best Western Galena Inn & Suites

Best Western Galena Inn & Suites

2.5 star property
Galena hotel with outdoor pool and indoor pool

8.4/10 Very Good

991 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is P5,561
Price available on 31/07/2022
Map
9923 West US Route 20, Galena, IL, 61036
Main amenities
  • Daily housekeeping
  • Indoor pool and outdoor pool
  • 24-hour fitness center
  • Spa tub
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front desk safe
  • Vending machine
For families
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Belvedere Mansion - 1 min drive
  • Old Market House - 2 min drive
  • Dowling House - 2 min drive
  • Chestnut Mountain Resort - 17 min drive
  • Crystal Lake Cave - 30 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

About this property

Best Western Galena Inn & Suites

When visiting Galena, Best Western Galena Inn & Suites is a great choice to consider. Guests can splash around at the outdoor pool or indoor pool, and the spa tub makes for a relaxing end to the day. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa tub

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Accessible bathtub
  • Wheelchair-width doorways

Languages spoken

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.7/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Rude Employee
The 1st person we met checking in was Horribly Rude, her name was Marian made snide remarks again as we were leaving for the evening, it took all i had to ignore her and remarks did not want it to ruin my birthday!!! Then when asking for a spoon she rambled on about how she wasn't slacking, or being lazy, i had said nothing about that, thought maybe she was on something!!
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is clean and staff is very friendly! I would recommend this hotel to anyone!
1-night trip
Verified Hotels.com guest review

6/10 Good

Beds were not great- we had a very loud group above us and seems the floor/ ceiling are very thin— staff was friendly and accommodating
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Dillon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Contactless, very courteous and attentive
Pamela, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very courteous nice and asked if there was anything that they could do for us..
Nancy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tatyana, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

We had a great time here. The staff was so friendly and helpful and the room was fantastic. The location was great and close to downtown shopping. The only complaint was that the beds were a bit hard and caused us to wake up with back pain. Overall was a nice place to stay.
Shaun, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room was bigger then i thought it will be. We had a room facing the back. The lawn below us was littered with cig butts and a towel from pool and wooded area had a line of garbage. Otherwise friendly staff and comfortable beds and great location
Tina, 2-night family trip
Verified Expedia guest review