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Best Western Inn & Suites

Photo gallery for Best Western Inn & Suites

Exterior
Outdoor pool
Outdoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Best Western Inn & Suites

Best Western Inn & Suites

2.5 star property
New Braunfels hotel with outdoor pool and conference center

7.4/10 Good

853 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
The price is P 4,608
Price available on 12/22/22
Map
1493 N I-H 35, New Braunfels, TX, 78130-2816

Room options

About this area

What's nearby

  • Gruene Hall - 6 min drive
  • Schlitterbahn New Braunfels Waterpark and Resort - 11 min drive
  • San Marcos Premium Outlets - 11 min drive

Getting around

  • San Antonio International Airport (SAT) - 32 min drive
  • San Marcos Station - 17 min drive

Restaurants

  • Olive Garden - 5 min walk
  • Palm Cafe - 15 min walk
  • Thai Racha - 17 min walk
  • Willie's Grill & Icehouse - 3 min drive
  • Mamacita's - 3 min drive

About this property

Best Western Inn & Suites

Best Western Inn & Suites is a great choice for a stay in New Braunfels. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers say great things about the breakfast and nearby shopping.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (700 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • An outdoor pool
  • Spa tub

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Frequently asked questions

Does Best Western Inn & Suites offer free cancellation for a full refund?
Yes, Best Western Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Inn & Suites?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at Best Western Inn & Suites on December 22, 2022 start from P 4,608, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Inn & Suites?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Best Western Inn & Suites and nearby?
Best Western Inn & Suites has an outdoor pool and a spa tub.
Are there restaurants at or near Best Western Inn & Suites?
Yes. Nearby restaurants include Olive Garden (5-min walk), Palm Cafe (15-min walk), and BJ's (2.1 mi).
What's the area around Best Western Inn & Suites like?
Best Western Inn & Suites is a short 17-minute walk from Guadalupe River and 17 minutes' walk from Lake Dunlap.

Overall score and ratings

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.9/10

Amenities

7.3/10

Property conditions & facilities

6.6/10

Eco-friendliness

8/10 Very Good

John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a last minute change in our travel plans. We didn’t book until late afternoon. We were originally told that there was not any first floor rooms. The lady at the desk was able to accommodate us with a first floor room. Great service!
Hilda, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Convenient location for a one night stay!
The room was okay overall for one night stay. I had to reset outlets in the vanity area to get them to work and we saw two bugs that looked like maybe very small roaches when we first entered room but didn't see then later that night or the next day! Also, the fridge smelled like something rotted in it and wasn't aired out but we barely used it.
Keith, 1-night trip
Verified Hotels.com guest review

6/10 Good

Front desk clerk very rude and not helpful.
James, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Ryan, 3-night trip
Verified Expedia guest review

4/10 Fair

Everything was great minus the front desk lady who checked us out, extremely rude. She knew she was being rude when my face changed when she snapped at me.
Kathryn, 3-night family trip
Verified Expedia guest review

4/10 Fair

Not very happy
Overall the hotel room was not that clean, there was a wad of hair on the bathroom door that I had to wipe off. There was a shrimp tail or something next to the air conditioner, and it looked like someone had thrown coke or soda and the door and it was never wiped off. I thought it was going to be a hotel for the price we paid--but it was a motel with most doors open to the outside. The lady at the check in seemed out of it--either very tired or just out of it. They didn't seem to have enough people to run the place. I'm usually not so picky, but won't be staying here again.
dirty door
food on floor
Judith, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We had car trouble and never made it to the hotel. I thought I had canceled. The hotel refused to even consider a refund and pocket our $244. I don’t understand the lack of compassion for circumstances beyond my control. I guess there is a reason they have so many unfavorable reviews.
Angie, 1-night family trip
Verified Expedia guest review

2/10 Poor

Don’t stay at best western !!!
The hotel was not even a 1 star. Carpet dirty, beds sloppy made. No snacks in machine. No soap to buy for washers. The door to our room never sealed. People parting outside our room til 3am. Stains on chairs and beds. No hot water! This is by far the worst hotel I have stayed in. I hope that who ever reads this doesn’t not have the experience that me and my family had. The pictures online are very old and mis leading.
James, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Didn’t like the place called Expedia to cancel or change hotel but the hotel did’nt want to refund my money. Basically we were forced to stay at this nasty place.
Stephanie, 1-night family trip
Verified Expedia guest review