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citizenM Los Angeles Downtown

4-star hotel with restaurant, near Grand Central Market

  • Free WiFi
From
P8,927

Restrictions related to your trip

  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Image gallery

  • citizenM Los Angeles Downtown
  • citizenM Los Angeles Downtown
  • Deluxe Room, 1 King Bed - Bathroom Shower
  • Accessible bathroom
  • citizenM Los Angeles Downtown
citizenM Los Angeles Downtown. Image 1 of 57.
1 / 57citizenM Los Angeles Downtown
361 South Spring Street, Los Angeles, 90013, CA, United States of America
9.2.Superb.
  • Very tiny room, expected more since this girl is advertised as affordable luxury. The…

    Jan 21, 2022

  • Amazing hotel! I loved it

    Jan 4, 2022

See all 134 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
  • Free WiFi
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 315 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Iron/ironing board
  • Hair dryer

What’s around

  • In Downtown Los Angeles
  • Grand Central Market - 3 min walk
  • Pershing Square - 6 min walk
  • The Broad - 10 min walk
  • Walt Disney Concert Hall - 11 min walk
  • Orpheum Theatre - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View

What’s around

Landmarks

  • In Downtown Los Angeles
  • Grand Central Market - 3 min walk
  • Pershing Square - 6 min walk
  • The Broad - 10 min walk
  • Walt Disney Concert Hall - 11 min walk
  • Orpheum Theatre - 13 min walk
  • Santee Alley - 18 min walk
  • The Belasco Theater - 20 min walk
  • Los Angeles State Historic Park - 23 min walk
  • Good Samaritan Hospital - 25 min walk
  • Staples Center - 29 min walk

Getting around

  • Los Angeles Intl. (LAX) - 21 min drive
  • Bob Hope Airport (BUR) - 19 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 15 min drive
  • Long Beach Municipal Airport (LGB) - 28 min drive
  • Van Nuys, CA (VNY) - 27 min drive
  • Los Angeles Union Station - 19 min walk
  • Los Angeles Cal State Station - 7 min drive
  • Glendale Transportation Center - 9 min drive
  • Pershing Square Station - 6 min walk
  • Civic Center Station - 9 min walk
  • 7th Street - Metro Center Station - 16 min walk
map
See on map
361 South Spring Street, Los Angeles, 90013, CA, United States of America

At a glance

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Computer station

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2021
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Closed captioned TV
  • Portable shower seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Transfer shower

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LED TV
  • Cable TV channels
  • IPad

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 39 (subject to availability)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Noise-free guestrooms cannot be guaranteed.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • citizenM Los Angeles Downtown Hotel
  • citizenM Los Angeles Downtown Los Angeles
  • citizenM Los Angeles Downtown Hotel Los Angeles

*See fees & policies for additional details or extra charges

FAQs

  • Yes, citizenM Los Angeles Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at citizenM Los Angeles Downtown.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 39 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, canteenM. Nearby restaurants include Spring (3-min walk), Kazu Nori (3-min walk), and Buzz Wine Beer Shop (3-min walk).
  • No, this hotel doesn't have a casino, but Commerce Casino (10-min drive) and The Bicycle Casino (12-min drive) are both nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
9.2.Superb.
  • 10.0.Exceptional

    Loved hotel subway very scary at pershing square

    thomas, 7 night business trip, Jan 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful modern hotel. Perfectly clean and peaceful. Very welcoming staff.

    Vivanie, 1 night family trip, Jan 4, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel! Lots to look at.

    The hotel is very nice and unique. So much to look at. It was very clean. The only complaint is the bed was uncomfortable. Parking wasn’t too bad, there’s a paid lot directly across the street which isn’t too expensive.

    Shatiana, 1 night trip, Jan 2, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Everything it was good only thing there's not parking my wife love it

    Mario, 1 night trip, Jan 1, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful, convenient hotel, with the BEST Staff!

    This is a brand new beautiful hotel, which is very conveniently located in DTLA. The atmosphere and energy is very comforting. The best part of the hotel is the Staff, they are the best in all of LA, no joke! Thank you again for everything!

    Joanne, 7 night business trip, Dec 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Home/office away from home/office

    I love that they provide lots of public work space in what they call the living room: lots of desks, fairly ergonomic chairs, charging stations, plus nice lighting for work or to chill. Yet it was never crowded and in any case they were vigilant about covid protocols. There are lots of good places to eat walking distance. That's a nice way to say you might avoid the breakfast scene here.

    Mariko, 2 night trip, Dec 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My New Favorite Hotel in Los Angeles

    I love a hotel with incredible art and interior design and this place exceeds expectations as soon as you walk in the door. The small, but efficient rooms have all you need and are cleverly designed for ease. The staff is incredibly friendly and helpful and the hotel breakfast (I NEVER eat hotel breakfasts) was so good I opted for it 3 days in a row. They accommodate all dietary needs with high quality, well made food. The unlimited espresso drinks were well-crafted and delicious! Lots of hangout space to host friends or family and a gym that inspired me to workout on Christmas morning! I appreciate the absence of drinks in plastic containers, and availability of filtered water at the bar, to top off your own containers. More places must ditch single use plastic, so this was great to see. Parking lot across the street was only $15 a day.

    Barbara, 2 night family trip, Dec 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel I'll be staying at everytime I visit LA.

    By far the best hotel in downtown LA! Staff is very knowledgeable and professional.

    Rodolfo, 1 night trip, Dec 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel in downtown LA ⭐⭐⭐⭐⭐

    I'm a seasoned traveler, having stayed in over 200+ hotels over the years and citizenM hotel was overall my top 3 favorites in Los Angeles that I recommend everyone tries at least once. It's fairly new, just opening 4 month ago or so in downtown LA. Just 11 miles from LAX If you are looking for a super clean, well-preserved and modern-futuristic experience, citizenM will not disappoint. For starters, it was the only hotel in CA that I've stayed at where I didn't have to put down an expensive security deposit! (At all!) There are no hidden fees, no incidental fees. What you pay is what you get which is great if you're on a budget. The second thing I loved is the value. The check-in process is through touch screens with a lobby associate standing by to make checking in super simple. Easiest check-in experience ever and quick. The design of the place is modern/futuristic with a "smart home" feel in your room where you use a tablet to control mood lighting, TV, view food menus and more. Considering inflation is high, citizenM didn't raise their prices, it was super reasonable! It's a small room meant for solo or couples, but the price was excellent and I will definitely stay here again. The only con was that I had to pay for parking, but it was only $15-$22 a night* and it was right down South Spring street walking distance at 'Los Angeles Parking Associates' 5 mins down the road in a secure parking garage. Best place to stay if it's your first time in downtown

    Rodolfo, 1 night trip, Dec 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel

    Nice hotel a little pricey for what it was. Rooms are very Tokyo style and run small for my taste. Food is good with 24/7 kitchen, hotel was very clean and staff was very friendly. The parking offsite is a little inconvenient and costly, but everything in LA was expensive.

    Diana, 2 night trip, Dec 17, 2021

    Verified Hotels.com guest review

See all 134 reviews