citizenM Los Angeles Downtown

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Overview of citizenM Los Angeles Downtown

citizenM Los Angeles Downtown

4.0 star property
4-star hotel with restaurant, near Grand Central Market

8.8/10 Fabulous

268 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
The price is P8,741
Price available on 04/07/2022
Map
361 South Spring Street, Los Angeles, CA, 90013
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour business center
  • 5 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Water dispenser
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Los Angeles
  • Grand Central Market - 2 min walk
  • Pershing Square - 6 min walk
  • The Broad - 10 min walk
  • Walt Disney Concert Hall - 11 min walk
  • Orpheum Theatre - 13 min walk
  • Santee Alley - 18 min walk
  • The Belasco Theater - 20 min walk
  • Los Angeles State Historic Park - 23 min walk
  • Good Samaritan Hospital - 25 min walk
  • Crypto.com Arena - 30 min walk

Getting around

  • Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
  • Van Nuys, CA (VNY) - 27 min drive
  • Long Beach Municipal Airport (LGB) - 28 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive
  • Los Angeles Intl. (LAX) - 34 min drive
  • Los Angeles Cal State Station - 7 min drive
  • Glendale Transportation Center - 9 min drive
  • Los Angeles Union Station - 18 min walk
  • Pershing Square Station - 6 min walk
  • Civic Center Station - 9 min walk
  • 7th Street - Metro Center Station - 16 min walk

About this property

citizenM Los Angeles Downtown

At citizenM Los Angeles Downtown, you'll be just a 5-minute drive from Walt Disney Concert Hall and Microsoft Theater. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel is also just a 5-minute drive from L.A. Live and Shrine Auditorium. The property is just a short walk to public transportation: Pershing Square Station is 6 minutes and Civic Center Station is 9 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2021
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • iPad
  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Recycling
  • Mobile key entry
  • LED light bulbs

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

Noise-free guestrooms cannot be guaranteed.

This property uses wind energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Melissa, 2-night trip
Verified Hotels.com guest review

6/10 Good

JANNIE, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Beware. The hotel itself was well appointed, superb customer service, great meeting space (we didn't use it, but saw it), very comfortable lobby space, bar was good, didn't eat any food. Check-in was done via computer that you did yourself, but there was a staff member there to help you out. Conveniently located near the Grand Central Market, however you wouldn't want to walk there at night. LOTS of homeless. No parking on site. Staff told us the lot across the street was not safe and to use the parking garage that is next door, behind the hotel. The security guard that is outside at night said the parking garage was not safe and to park at the lot across the street. We used the garage and had no problems. Overnight is $38. The room...if you enjoy being in a very compact cruise ship type room space then this hotel is for you. If you are a couple, the one on the window side has to CRAWL over the other person if they need to get up. No space to walk around the bed. Toilet is located inside the same area as the shower, very small quarters. The entire room is operated with an iPad, even the lights which was confusing and difficult to figure out if you have never used a smart home device like that. When you open the iPad to start it welcomes you by name with a GIF of a woman spreading her legs open with a "welcome" sign. Questionable decor items around the hotel, sculpture that spells out PORN in the lobby. A dicey neon wall decor of a girl "farting" stars. WON'T STAY HERE AGAIN.
Kris, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was one the best stys ever
Kahlise, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Find something better
Room is no more than a couple 100sq ft big Crammed bed is super uncomfortable do not recommend
Mayra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

johnny, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

citizenM a great stay for the price
Great stay would recommend it to international travelers and those looking to get away from the norm. Walking distance to Union Station and restaurants in the area.
Jonathan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shelli, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review