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Western Inn

Photo gallery for Western Inn

Indoor pool
Indoor pool
Indoor pool
Living area

Overview of Western Inn

Western Inn

2.5 star property
Suburban Council Bluffs hotel with indoor pool

7.0/10 Good

1,000 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
1842 Madison Ave., Council Bluffs, IA, 51503
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Free self parking
  • Indoor swimming pools

Room options

About this area

What's nearby

  • Horseshoe Council Bluffs - 6 min drive
  • Henry Doorly Zoo - 16 min drive
  • CHI Health Center Omaha - 10 min drive
  • Creighton University - 13 min drive

Getting around

  • Eppley Field Airport (OMA) - 17 min drive
  • Omaha, NE (MIQ-Millard) - 22 min drive
  • Omaha Station - 10 min drive


  • Cellar19 Wine & Deli - 16 min walk
  • Dixie Quicks - 3 min drive
  • Cracker Barrel - 4 min drive
  • Pizza Counter - 4 min drive
  • Firehouse Subs - 4 min drive

About this property

Western Inn

When visiting Council Bluffs, Western Inn is a great choice to consider. Guests can take a dip in the indoor pool, and free perks include continental breakfast, WiFi, and self parking. Fellow travelers like the helpful staff and location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 2 floors


  • Check-in time from 2:30 PM - 1:30 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • Pets allowed (dogs only, 2 per room, up to 40 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Working away

  • Business center


  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage


  • Library
  • Television in common areas
  • An indoor pool


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet


  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls


  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Frequently asked questions

Does Western Inn offer free cancellation for a full refund?
Yes, Western Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Western Inn?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Western Inn?
Yes, there's an indoor pool.
Are pets allowed at Western Inn?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Western Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Western Inn?
You can check in from 2:30 PM - 1:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Western Inn?
No, this hotel doesn't have a casino, but Horseshoe Council Bluffs (6-min drive) and Ameristar Casino Hotel at Council Bluffs (8-min drive) are both nearby.
What is there to do at Western Inn and nearby?
Western Inn has an indoor pool.
Are there restaurants at or near Western Inn?
Yes. Nearby restaurants include Dixie Quicks (2.1 mi), Pizza Counter (2.3 mi), and Firehouse Subs (2.4 mi).

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Patrick, 1-night trip
Verified guest review

8/10 Very Good

William, 1-night trip
Verified guest review

10/10 Exceptional

Nice Hotel
Nice Hotel. Great Bar next door. Clean and comfortable. Hotel hs a 17" Toilet which I was quite impressed with. Nice shower (But the pull up for shower button is locked in up position. so beware when you turn the water on. lol) They had a cart so I could gather all my items and place them on the cart to take them to the room. Had first floor, not sure if they have an elevator.
Kenneth, 1-night trip
Verified guest review

10/10 Exceptional

Tyler, 1-night trip
Verified guest review

2/10 Poor

The man checking us in was amazing. The room was awful!!!! Sink water wouldnt turn off, no knob on window, bathtub was dirty, there was a hole in the wall that had toilet paper shoved in it, red dried substance on the lamp shade. This was my first time using and i never will again!
Shannon, 1-night family trip
Verified guest review

4/10 Fair

The beds were very uncomfortable and when asked for extra pillows and blankets we were told no…
Diane, 1-night family trip
Verified guest review

2/10 Poor

My room smelled of feces and moldy water - I had to use fabreze and matches to cover the stench that just returned. Stay here if you like bad smells.
Lance, 7-night family trip
Verified guest review

6/10 Good

No name
I didn’t like that the tv wasn’t working
Oscar R., 1-night trip
Verified guest review

2/10 Poor

Alicia, 1-night family trip
Verified guest review

2/10 Poor

I booked a room that pictured and described a king bed with pullout double sofa. Upon arrival the attendant said they don’t even have a room with sofas. After a bit of back and forth he finally put us in a room with 2 beds. The room was filthy. Absolutely disgusting. Dog hair everywhere, including in the beds which makes me question if the sheets were ever changed. Dead bugs on the floor, the smoke alarm was missing and wires were hanging out of the hole in the ceiling.
1-night family trip
Verified guest review