Best Western West Towne Suites

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Overview of Best Western West Towne Suites

Best Western West Towne Suites

2.5 star property
Hotel with 24-hour fitness, near West Towne Mall

8.6/10 Fabulous

1,005 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
650 Grand Canyon Dr, Madison, WI, 53719
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Lobby fireplace
  • Front desk safe
For families
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • University of Wisconsin-Madison - 15 min drive
  • Camp Randall Stadium - 11 min drive
  • University of Wisconsin Hospital and Clinics - 11 min drive
  • Wisconsin State Capitol - 14 min drive
  • Alliant Energy Center - 12 min drive
  • East Towne Mall - 23 min drive

Getting around

  • Dane County Regional Airport (MSN) - 29 min drive
  • Madison Station - 18 min drive
  • Free area shuttle

About this property

Best Western West Towne Suites

Best Western West Towne Suites puts you within a 15-minute drive of University of Wisconsin-Madison. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 101 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 80 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free local shuttle

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (770 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 25-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50.00 per stay
  • Pets are allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100 per stay)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

4/10 Fair

Old and outdated. Staff not friendly. Thankfully it was only to sleep, got up earlier than planned to leave because we didn’t want to be there any longer than we had to.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Get the most important thing right...
Unsure if you're asking based on the problem we had checking-in but, having your room ready when promised in the MOST IMPORTANT THING you have to provide on a day when two rain-soaked people have to shower and dress for an event only to to find out that the room is still not ready more than 2 hours after the promised time. Your cleaning staff handled it as well as they could but honestly, from a corporate standpoint, you guys totally dropped the ball and our ride to the event had to leave without us. Again, your other service is meaningless if we can 't get into our room when we NEEDED to. Very disappointed.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joo-Hwan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josh, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean room, good sleep!
The room was clean and all I needed for a good night’s sleep while visiting my daughter in college.
Stephanie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Stay!!
Excellent service in all respects. Bathroom immaculate! Comfy beds! Front desk personnel very professional, friendly and helpful. Amazing breakfast! Thank you for your pet friendly policy. We’ll definitely stay again!
Jane, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Ginger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clayton, 1-night trip
Verified Hotels.com guest review