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Grand Hotel Heiligendamm

Photo gallery for Grand Hotel Heiligendamm

Aerial view
On the beach, windsurfing, beach bar, surfing
On the beach, windsurfing, beach bar, surfing
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of Grand Hotel Heiligendamm

Grand Hotel Heiligendamm

Bad Doberan beachfront hotel with spa and outdoor pool

9.0/10 Superb

415 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is P 16,211
Price available on 01/31/2023
Map
Prof.-Dr.-Vogel-Strasse 6, Heiligendamm, Bad Doberan, MV, 18209

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Rostock (RLG-Laage) - 42 min drive
  • Bad Doberan Station - 8 min drive
  • Althof Station - 10 min drive
  • Reddelich Station - 11 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Kurhaus Heiligendamm - 3 min walk
  • Restaurant Herzoglicher Wartesaal - 3 min walk
  • Jagdhaus - 9 min walk
  • Kosi - 12 min walk
  • Klosterküche im alten Pfarrhaus - 6 min drive
Map

About this property

Grand Hotel Heiligendamm

At Grand Hotel Heiligendamm, you can spend time at the beach sipping drinks, plus you'll have access to onsite surfing/body boarding, windsurfing, and sailing. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. Other highlights include a rooftop terrace, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff.

Languages

English, French, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day)
  • Onsite valet parking (EUR 25 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Train station shuttle available 24 hours*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Offsite

  • Area shuttle within 50 kilometers*
  • Shopping center shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Sailing
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 5 buildings/towers
  • Built in 1793
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Piano
  • Health club
  • 9 holes of golf
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English
  • French
  • German
  • Hindi

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Children's robes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Heiligendamm SPA has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for EUR 40.0 per day
  • Rollaway beds are available for EUR 80.0 per day

Parking

  • Self parking costs EUR 12 per day
  • Valet parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Grand Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel
Grand Heiligendamm
Grand Hotel Heiligendamm Bad Doberan
Grand Hotel Heiligendamm Hotel Bad Doberan

Frequently asked questions

Does Grand Hotel Heiligendamm offer free cancellation for a full refund?
Yes, Grand Hotel Heiligendamm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel Heiligendamm?
As of January 30, 2023, prices found for a 1-night stay for 2 adults at Grand Hotel Heiligendamm on January 31, 2023 start from P 16,211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel Heiligendamm?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel Heiligendamm?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Grand Hotel Heiligendamm?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Heiligendamm?
Yes. Self parking costs EUR 12 per day. Valet parking costs EUR 25 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hotel Heiligendamm?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability).
What is there to do at Grand Hotel Heiligendamm and nearby?
Have fun with onsite activities like sailing, windsurfing, and surfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hotel Heiligendamm also has an outdoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Grand Hotel Heiligendamm?
Yes, there are 3 onsite restaurants. Nearby restaurants include Kurhaus Heiligendamm (3-min walk), Restaurant Herzoglicher Wartesaal (3-min walk), and Jagdhaus (9-min walk).
What's the area around Grand Hotel Heiligendamm like?
Grand Hotel Heiligendamm is located on the waterfront, a short 7-minute walk from Heiligendamm Beach.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Location! Great Hotel!
Bjoern, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Very pleasant stay
Very nice hotel, not the most modern but very pleasant stay.
Christopher, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Amazing but service was not good.
The stay was amazing. Service in the restaurant and bar was not professional.
Rutger, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just wonderfull, outstanding location and service
Rene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's been up and down yet this trip great.
Been here now almost yearly for at least five years if not longer and have experienced the change of management over those years and the ups and downs of service. This go-around we were quite happy with the service and the location remains a treat it this is what you are looking for. We come for the great breakfasts and the pool as well as beachfront property. Our son loves the pool area and I like the gym, which over the years remains positively up-to-date. We actually never go to dinner at any of the hotel's restaurants as they are outrageously overpriced and mediocre. We just jump in the car or walk to other restaurants. They quality isn't top-notch but it's food and the price is better for what you get. We've also had issues with staff in the past but again, this time around, everyone was a nice as could be and from check-in to check-out we were impressed with the quality. We know how bad it could be as we've seen in years past so worked out well this time. I just hope they hold the level of service they have now and continue to keep the property up to date. One gripe which many others have had is the lack of electrical outlets in the rooms but this is probably more an issue with the building than the hotel not updating. You can find outlets but more would be nice and some direct USB plugs even better.
Paul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

best sauna and haman I have ever used. loved the Molli train where the hotel had it's own stop. hotel area was gorgeous.
2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Perfect!
Relax weekends are needed to reduce the stress of the daily business and this hotel and all it's facilities is a perfect environment to reset yourself and enjoy the atmosphere. Very nice staff and superb level of service.
Harm, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel but more attention to detail required
Good hotel, very german. Not geared to international clientele. Great location
Verified Expedia guest review

10/10 Exceptional

The hotel was absolutely divine!!! Will definitely be coming back.
Verified Expedia guest review