Grand Hyatt Dubai

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Overview of Grand Hyatt Dubai

Grand Hyatt Dubai

5.0 star property
Luxury hotel with 14 restaurants, near Dubai Creek

9.2/10 Superb

866 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai
Main amenities
  • Daily housekeeping
  • 14 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Nightclub
  • Breakfast available
  • 1 indoor and 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)

Choose dates to view prices

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 24 min walk
  • Dubai World Trade Centre - 12 min drive
  • BurJuman Mall - 13 min drive
  • Dubai Cruise Terminal - 13 min drive
  • City Centre Deira - 8 min drive
  • Dubai Festival City Mall - 12 min drive
  • Dubai Fountain - 12 min drive
  • La Mer - 18 min drive
  • Dubai Aquarium & Underwater Zoo - 13 min drive
  • Burj Khalifa - 15 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Al Maktoum Intl. Airport (DWC) - 42 min drive
  • Health Care City Station - 9 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hyatt Dubai

5-star luxury hotel in the heart of Bur Dubai
Take advantage of a nightclub, a roundtrip airport shuttle, and a poolside bar at Grand Hyatt Dubai. Treat yourself to a manicure/pedicure, a Swedish massage, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 14 onsite restaurants. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.
You'll also find perks like:
  • 4 outdoor pools and an indoor pool
  • Free self parking and valet parking
  • Continental breakfast (surcharge), an indoor tennis court, and a ballroom
  • Wedding services, tour/ticket assistance, and luggage storage
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 682 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 682 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11 AM
  • 14 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 4 outdoor pools
  • An indoor pool
  • Full-service spa
  • Indoor tennis courts
  • Nightclub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Accessible bathtub

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1600
  • New Year's Eve (31 December) Gala Dinner per child: AED 800 (from 6 to 12 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of AED 142 for adults and AED 71 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 265 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge
  • Airport shuttle service for children costs AED 265.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Frequently asked questions

Does Grand Hyatt Dubai offer free cancellation for a full refund?
Yes, Grand Hyatt Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Dubai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Dubai?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Grand Hyatt Dubai?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Dubai?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Grand Hyatt Dubai?
Yes, an airport shuttle is available. The charge is AED 265 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Dubai?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Grand Hyatt Dubai and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Grand Hyatt Dubai also has 3 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and a picnic area.
Are there restaurants at or near Grand Hyatt Dubai?
Yes, there are 14 onsite restaurants. Nearby restaurants include Grub Shack (9-min walk), Qbara (9-min walk), and Cactus Cantina (10-min walk).
Does Grand Hyatt Dubai have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Dubai like?
Grand Hyatt Dubai is a short 9-minute walk from Health Care City Station and 10 minutes' walk from Wafi City Mall. Travelers say this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

MATHANAMOHAN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic 4 night stay!
Starting with early check in, thanks to Sharif the duty manager. Service at all areas of the hotel was exceptional. Special thanks to Hazem, Bikal, Wadi and Shivam for looking after me at breakfast each morning. Very much looking forward to returning to Grand Hyatt Dubai!
Heinar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taehee, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Henry, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

John, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Abir, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The breakfast price is far too high. £27.00. Even half the the could on the ok side.
Jitendra, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Vicky and Co. take a bow!
A luxurious super hotel. A soothing island of calm with an indoor jungle, waterfalls and pools of carp. Arriving four hours before check-in we were given a room within 45 minutes. It had unobstructed panoramic views of Dubai Creek and the Dubai Metro running distantly parallel to our window. A hall of eight elevators ensured fast access to and from our floor, except on one occasion when the doors closed so quickly behind me that my wife was left in fear of being trapped inside forever. (Trouble in paradise!) We had breakfast in 'Andiamo!' on Day 1 and then in 'The Market Cafe' on Day 2. Here the experience was even better. There was more selection and the table service we received from Vicky, Sridhart, Pretab, Hazem, Rabi, Mahmoud and Kajul was out of this world, partly because we had told them we were celebrating our Wedding Anniversary. The only disappointment was the seemingly permanent closure of 'Manhattan Grill'. There was no alternative but to leave the hotel in search of a memorable evening meal. Upon our return we relaxed to some live music at 'Cooz'. Unfortunately it had its window blinds up. The bright lights of the lobby shone through, robbing the place of its usual intimate ambience.
David, 2-night trip
Verified Hotels.com guest review