Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Best Western Melbourne City, Melbourne, Australia

3.5-star3.5 stars
16 Spencer Street, Melbourne, VIC, 3000, Australia

City-center hotel, steps from Yarra Riverfront
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Best Western Melbourne City, Melbourne, Australia

from P4,388
  • Matchbox
  • Standard Trio Room
  • Standard Twin Room
  • Shoebox
  • Rooftop Apartment
  • Standard King Room
  • Courtyard Room - Pet Friendly

What’s around Best Western Melbourne City, Melbourne, Australia

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Marvel Stadium - 15 min walk
  • Melbourne Central - 21 min walk
  • Melbourne Cricket Ground - 31 min walk
  • University of Melbourne - 33 min walk
  • RMIT University - 26 min walk

Getting around

  • Tullamarine Airport (MEL) - 19 min drive
  • Melbourne, VIC (MEB-Essendon) - 15 min drive
  • Avalon Airport (AVV) - 38 min drive
  • Southern Cross Station - 6 min walk
  • Flinders Street Station - 14 min walk
  • Spotswood Station - 8 min drive
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 23 min walk
  • North Melbourne Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Oliviers Cafe - This café specializes in local cuisine and serves breakfast and brunch.

Best Western Melbourne City, Melbourne, Australia’s small print

Also known as

  • Hotel Pensione
  • Pensione Hotel Melbourne - By 8 Melbourne
  • Pensione Boutique Hotel Melbourne
  • Best Western Melbourne City Hotel
  • Pensione Boutique Hotel Melbourne
  • Best Melbourne City Hotel
  • Best Melbourne City Melbourne
  • Best Western Melbourne City Hotel
  • Best Western Melbourne City Melbourne
  • Best Western Melbourne City Hotel Melbourne
  • Hotel Pensione Melbourne
  • Melbourne Hotel Pensione
  • Melbourne Pensione
  • Melbourne Pensione Hotel
  • Pensione Hotel
  • Pensione Hotel Melbourne
  • Pensione Melbourne
  • Pensione Melbourne Hotel

Policies

State tax ID - 68932034202

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 100 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Late check-out can be arranged for an extra charge of AUD 20 (subject to availability)

Self parking costs AUD 35 per day with in/out privileges

Parking is available nearby and costs AUD 35 per night

Buffet breakfast is offered for an extra charge of AUD 15 for adults and AUD 15 for children (approximately)

Pets are allowed for an extra charge of AUD 30 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Melbourne City, Melbourne, Australia

  • Does Best Western Melbourne City offer free cancellation for a full refund?
    Yes, Best Western Melbourne City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Melbourne City?
    This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Melbourne City?
    Yes. Self parking costs AUD 35 per day.
  • Are pets allowed at Best Western Melbourne City?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of AUD 30 per pet, per night.
  • What are the check-in and check-out times at Best Western Melbourne City?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM. Late check-out is available for a charge of AUD 20 (subject to availability).
  • What is there to do near Best Western Melbourne City?
    Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino and Entertainment Complex (6-min walk), along with Marvel Stadium (0.8 mi) and Melbourne Central (1.1 mi).

Best Western Melbourne City, Melbourne, Australia

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