Destination
Guests
All properties in Avenida Kukulkan, Cancun, Quintana Roo, Mexico
All inclusive

Paradisus Cancún - All Inclusive

Upscale beachfront property with spa, near Aquaworld

  • Free buffet breakfast, free WiFi, and free parking
From
P28,028

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 141.
1 / 141Pool
8.0.Very good.
  • Very nice hotel. Excellent service provided by staff. Food and drinks in all restaurants/…

    Mar 25, 2021

  • The entire staff was amazing. Impeccable service. Food was delicious with a large variety…

    Mar 12, 2021

See all 1,854 reviews

Official standards

This property advises that it adheres to Yes, Yes, and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Dining options
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 657 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools

Feel at home

  • Children's pool
  • Children's club
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • In Zona Hotelera
  • Aquaworld - 5 min walk
  • Delfines Beach - 33 min walk
  • El Rey Ruins - 40 min walk
  • Cancun Interactive Aquarium - 41 min walk
  • La Isla Shopping Mall - 42 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, Lagoon View
  • Junior Suite, Ocean View
  • The Reserve Deluxe Lagoon View Junior Suite
  • The Reserve Deluxe Ocean View Junior Suite
  • The Reserve One Bedroom Deluxe Ocean View Suite
  • The Reserve Deluxe Lagoon View Suite
  • The Reserve Deluxe Ocean View Suite
  • The Reserve One Bedroom Deluxe Lagoon View Suite
  • Luxury Junior Suite Ocean View
  • Premium Junior Suite
  • Premium Suite, 1 Bedroom (Master 1 Bedroom)
  • Premium Suite, 2 Bedrooms
  • Premium Suite, 1 Bedroom
  • The Reserve Deluxe Gobernor Suite

Location

  • In Zona Hotelera
  • Aquaworld - 5 min walk
  • Delfines Beach - 33 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Aquaworld - 5 min walk
  • Delfines Beach - 33 min walk
  • El Rey Ruins - 40 min walk
  • Cancun Interactive Aquarium - 41 min walk
  • La Isla Shopping Mall - 42 min walk
  • Maya Cancun Museum - 17 min walk
  • Ballenas Beach - 1 min walk
  • Marlin Beach - 24 min walk
  • Luxury Avenue Shopping Mall - 27 min walk
  • Kukulcan Plaza Shopping Mall - 30 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Airport shuttle (surcharge)

At a glance

Size

  • 657 rooms
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 12:30 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 17)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Free buffet breakfast daily
  • 10 restaurants
  • 7 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Golfing on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • One meeting room
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Year Built - 1990
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 17 years old

Entertainment
  • Onsite live performances

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Tennis lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Malva Food Bazar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Enso - This theme restaurant specializes in Thai cuisine. Guests can enjoy drinks at the bar. Open select days.

Mole - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Vento - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Bana - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Tennis on site
  • Fitness classes on site
  • Golfing on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • All Inclusive Paradisus
  • Paradisus Resort Cancun
  • Cancun Gran Melia
  • Gran Melia Cancun Hotel Cancun
  • Grand Melia Cancun
  • Melia Cancun
  • Paradisus
  • Paradisus Meliá All Inclusive Resort
  • Paradisus Meliá Cancun All Inclusive
  • Paradisus Meliá All Inclusive
  • Paradisus Meliá Cancun All Inclusive All-inclusive property
  • All Inclusive Paradisus Cancun
  • Paradisus Meliá All Inclusive All-inclusive property
  • Paradisus Cancun All Inclusive Resort
  • Paradisus by Meliá Cancun All Inclusive Resort
  • Paradisus by Meliá Cancun All Inclusive
  • Parasus Meliá Cancun Inclusiv
  • Cancun All Inclusive Paradisus
  • Paradisus Cancún
  • Paradisus Cancún - All Inclusive Cancun
  • Paradisus by Melia Cancun All Inclusive
  • Paradisus by Meliá Cancun All Inclusive
  • Paradisus Cancún - All Inclusive All-inclusive property
  • Cancun Paradisus Resort
  • Paradisus Cancún - All Inclusive All-inclusive property Cancun
  • Paradisus All Inclusive Resort
  • Paradisus Cancun
  • Paradisus Meliá Cancun All Inclusive Resort
  • Paradisus Cancun Resort
  • Paradisus Cancun Resort All Inclusive

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of No between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and Yes.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Paradisus Cancún - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 10 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Mikado (8-min walk), La Capilla Argentina (9-min walk), and Gustino Italian Grill (11-min walk).
  • Yes, an airport shuttle is available.
  • No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
  • Have fun with onsite activities like kayaking and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics , Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Paradisus Cancún - All Inclusive also has 7 bars, a health club, and spa services, as well as an arcade and a garden.
8.0.Very good.
  • 10.0.Exceptional

    They were amazing!!! I would recommend this place to everyone!!! Clean , nice staff is above and beyond.

    5 night family trip, Feb 7, 2021

    Verified CheapTickets guest review

  • 10.0.Exceptional

    The manteinancee, people very kind, food excellent......

    5 night family trip, Feb 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel with the excellent level of service. Lots of amenities!!! Great food!!!

    6 night family trip, Feb 3, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Excelente el trato de todos los trabajadores del hotel, desayuno y comidas de diferentes restaurantes muy variadas y ricas. Volvería a rentar en este hotel, todo muy limpio, rápido servicio a la habitación y la prueba del COVID para regresar a USA muy rápida y trato excelente por parte de profesionales. Gracias

    4 night family trip, Feb 1, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Good food , hotel clean , but check in people need speak more English to understand customer.

    3 night family trip, Jan 29, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    This property is amazing, beautifully maintained. Sparkling clean! Mexico is on point with Covid protection! The food is hit or miss, Vento the Italian place was good, the breakfast not so much. Drinks were good everywhere and the waitstaff at the beach were top notch!

    Galadriel, 2 night family trip, Jan 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were very attentive and friendly. Will definitely be coming back here!

    3 night trip with friends, Jan 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I never write reviews but this one deserves one. Third time in Mexico and best resort I’ve chosen by far!! Everything was excellent. This hotel is BEAUTIFUL!! Get the Royal service if you can. That puts you on the adults only area. Premium beverages, private beach area, adults only pool, free Bali bed, and free room service !! The food was great! Make sure to make reservations early, the restaurants are with reservations but if you can’t make one just go around asking if there’s space that’s what he had to do twice and had no issues, the customer service was Wow!! Everyone is so attentive, there wasn’t one person that didn’t go above and beyond for our needs. Pools are beautiful, beach area is breathtaking. Bed was super comfortable! This resort has everything needed while on vacation. I’ve been back home for 1 day and I’m ready to go back. Shoutout to our concierge Raul, thank you for being amazing! Ps, tip those who serve you!!

    Naomi, 2 night trip with friends, Jan 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was amazing! I would Definately book here again!

    2 night trip with friends, Jan 22, 2021

    Verified Expedia guest review

  • 6.0.Good

    1.5 stars for the food! We arrived with high expectations that the "all-inclusive" portion of the our vacation package (which was at a higher cost than other locations we could have chosen) would match the QUALITY of the meals/food and drinks at this so-called 5 star resort...but it did not, the food and drinks were sadly SUB-PAR. We only spent the weekend there and ate only eat 3 meals, of which 2/3 of those got us sick. First at Vento the undercooked salmon gave my partner explosive diarrhea all night, the lobster I paid for as an addition at Bana made me vomit it completely a few hours later. The breakfast restaurant I had I ate, but it did not taste high quality, the eggs were rubbery also the sausage and bacon so I left most on the plate. The staff and service were 5/5, food left us completely like we spent $$ for a higher price point for no reason to enjoy the all-inclusivity vs. other places. We arrived to have dates and meals together, there was no point. The alcoholic drinks were also made poorly with flat sodas/juices and wells, canned sodas tasted flat somehow (even from the mini fridge), the water tasted off (maybe part of the reason all the food tasted bad), just overall not sure if it's Covid therefore the hotel food expenses dropped to this sub-par level in the food quality or this is the normal conditions for the food (presentation was visually attractive). I would NOT rebook here again and would like a refund.

    Francesca, 2 night romance trip, Jan 22, 2021

    Verified CheapTickets guest review

See all 1,854 reviews