Casa Melo Alvim by Unlock Hotels

Photo gallery for Casa Melo Alvim by Unlock Hotels

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Indoor pool
Outdoor pool
Outdoor pool
Room

Overview of Casa Melo Alvim by Unlock Hotels

Casa Melo Alvim by Unlock Hotels

4.0 star property
4-star hotel in Viana do Castelo with outdoor pool and restaurant

9.0/10 Superb

167 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Non-smoking
The price is P4,208
Price available on 30/06/2022
Map
Av. Conde da Carreira, 28, Viana do Castelo, 4900-343
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Pool bar
  • Room service
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Viana do Castelo

Getting around

  • Viana do Castelo Station - 3 min walk
  • Vila Nova de Cerveira Station - 27 min drive
  • Barcelos Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

About this property

Casa Melo Alvim by Unlock Hotels

Casa Melo Alvim by Unlock Hotels offers an airport shuttle (available 24 hours) for EUR 80 per vehicle one-way. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a poolside bar and a garden. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Sunday - Tuesday (7:00 AM - 6:00 PM) and Wednesday - Saturday (midnight - noon)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Offsite parking within 1640 ft (EUR 10 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bar Jardim - This bar serves light fare only.
Porta 93 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (one-way, Maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 50 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per day
  • Parking is available nearby and costs EUR 10 per day (1640 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards and debit cards. Cash is not accepted.

Also known as

Casa Alvim
Casa Melo
Casa Melo Alvim
Casa Melo Alvim Inn
Casa Melo Alvim Inn Viana do Castelo
Casa Melo Alvim Viana do Castelo
Melo Alvim
Casa Melo Alvim Hotel Viana do Castelo
Casa Melo Alvim Hotel
Casa Melo Alvim
Casa Melo Alvim by Unlock Hotels Hotel
Casa Melo Alvim member of Unlock Hotels
Casa Melo Alvim by Unlock Hotels Viana do Castelo
Casa Melo Alvim by Unlock Hotels Hotel Viana do Castelo

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Poor

Complete disaster
Due to the reduced number of characters I will try to be succinct. Lack of information during Check-in. The guests before us got a long and detailed conversation, we got the most basic talk. Old-fashioned utilities (some understandably, given the nature of the building, others like the bathtub, not so much.) Impossible to take a bath due to a malfunction in the bathtub. Also, no slip resistant mat, and a dirty shower curtain. Air conditioning duct full of dust. Minibar wasn't even on. Thick layer of dirt behind furniture. Rich fauna of spiders and insects. Dirty windows in the bedroom and at the restaurant. Expensive microwaved food at the restaurant (Confirmed by staff) Icing on top of the cake was, knowing my wife is pregnant, the bedroom phone wasn't even connected and there were no instructions to call the reception. The only person who was really attentive and helpful was Fabiana, that works at the restaurant. I complained about all of this at check-out and didn't even get a discount. The person simply tried to justify everything with the most idiotic excuses.
Andre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can't go wrong with this hotel
This was an extremely nice hotel with very friendly staff and well located for visiting the site of Viana do Castelo
Roger, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Borbala, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place, in the central and friendly receptionist. Nice rooms.
Nurcan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best hotel out of seven on my ten day road trip!
Beautiful building. Spacious room. Sustainable solutions in place. Fantastic variety of breakfast options. Great location. Friendly service. Good amenities. Reasonably priced.
Kerry, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lília Maria, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great spot. Needs more comfortable beds.
The bed was rock hard in room 204. Other than that everything was excellent. The staff were wonderful. The building is beautiful and the location is unbeatable.
Bernard, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, quick and easy check in, lovely property. Will stay again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A must-stay
Lovingly preserved historic building, impeccable service, wonderful breakfast, a lovely welcome after a long day on the road.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Maurice, 1-night trip
Verified Hotels.com guest review