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Shangri-La Rasa Sayang, Penang

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Premium bedding, minibar, in-room safe, desk
On the beach, beach umbrellas, beach volleyball
On the beach, beach umbrellas, beach volleyball
On the beach, beach umbrellas, beach volleyball
2 outdoor pools, pool umbrellas, sun loungers

Overview of Shangri-La Rasa Sayang, Penang

VIP Access

Shangri-La Rasa Sayang, Penang

5.0 star property
Upscale beachfront resort with golf course, near Ferringgi Beach

9.0/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is P 8,218
Price available on 11/29/22
Map
Jalan Batu Feringgi, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the beach
  • Ferringgi Beach - 1 min drive
  • Gurney Drive - 19 min drive
  • Gurney Plaza - 23 min drive
  • KOMTAR - 31 min drive
  • Penang Hill - 42 min drive
  • Queensbay Mall - 43 min drive

Getting around

  • Penang Intl. Airport (PEN) - 54 min drive
  • Penang Sentral - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sigi‘s Bar & Grill - 8 min walk
  • Golden River - 10 min walk
  • Andrew Kampung Restaurant - 10 min walk
  • Long Beach Cafe - 10 min walk
  • Ferringhi food paradise - 12 min walk

About this property

Shangri-La Rasa Sayang, Penang

At Shangri-La Rasa Sayang, Penang, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Spice Market Cafe, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a golf course, and a free kid's club. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 304 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Golf lessons
  • Mini golf
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 9 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 89 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 180.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Frequently asked questions

Does Shangri-La Rasa Sayang, Penang offer free cancellation for a full refund?
Yes, Shangri-La Rasa Sayang, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Rasa Sayang, Penang?
As of November 28, 2022, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Sayang, Penang on November 29, 2022 start from P 8,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Rasa Sayang, Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Rasa Sayang, Penang?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Shangri-La Rasa Sayang, Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Shangri-La Rasa Sayang, Penang?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Shangri-La Rasa Sayang, Penang?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Shangri-La Rasa Sayang, Penang?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Rasa Sayang, Penang and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Shangri-La Rasa Sayang, Penang also has 2 bars, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Shangri-La Rasa Sayang, Penang?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Sigi‘s Bar & Grill (8-min walk), Golden River (10-min walk), and Andrew Kampung Restaurant (10-min walk).
Does Shangri-La Rasa Sayang, Penang have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Rasa Sayang, Penang like?
Shangri-La Rasa Sayang, Penang is a short 1-minute walk from Ferringgi Beach and 14 minutes' walk from Batu Feringghi Night Market. Travelers say this resort is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

It wa a very comfortable stay. Spacious and clean
Patricia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Manisha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jørn, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

amazing
min min, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shangri-la Stay in Malaysia
Stayed in three different Shangri-la hotels in Malaysia, Shangri-la Rasa Sayang Penang topped the mark among three. No matter staff service, room condition and environment, it is the best in my view. I am not saying the other two Shangri-la (Kuala Lumpur and Tanjung Aru) hotels not good. In comparison, the Penang one I loved most.
After room making up
Dessert
Tommy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Soo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful location, great Team & wonderful service
Great exclusive resort within the Shangri-La family brand. They recommended that i join theur loyalty scheme and were very generous in giving us a great discount to upgrade our room 2 levels. The upgrade was a great option but room floor and balcony was not cleaned during our 3 night stay, as the hairs that were evident on the toilet floor and balcony chairs when we arrived were still there 4 days later. Service was excellent with Abdul in the Restaurant; Muru at the Rasa Wing pool and Lia at the Rasa Lounge only increasing the impression of a beautiful location and well worth the investment. We transferred to Shangri-La Golden Sands on departure and there is no comparison. To the point, we sneaked back for a cheeky visit as we missed the serenity, relaxing atmosphere and to fulfil my indulgence of swimming multiple lengths in privacy and without interruption. We shared the pool area and pool with the subtly quiet but harmless lizards, and we were reminded that we are their guests as this is their natural habitat.
Ingrid, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chin, 5-night trip
Verified Hotels.com guest review