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Y platinum

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Exterior
Exterior
Restaurant
Reception
Restaurant

Overview of Y platinum

Y platinum

Medina hotel with restaurant
8.0 out of 10 Very Good
8.0/10 Very Good

20 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
Medina, Medina, Medina, Al Madinah Province, 4524
Main amenities
  • Housekeeping (on request)
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Television
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Free self parking

Room options

About this area

What's nearby

  • Al Haram - 10 min drive
  • Prophet's Mosque - 12 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive
  • Madinah Station - 27 min drive

Restaurants

  • توابل البرجر - 3 min drive
  • سنجل كافيه - 6 min drive
  • Barn Café - 15 min walk
  • ديكاف - 5 min drive
  • مخبز عين العرب - 3 min drive
Map

About this property

Y platinum

When you stay at Y platinum, you'll be within a 15-minute drive of Al Haram and Prophet's Mosque. Free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 11:00 AM.

Languages

Arabic

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Couples wishing to share a room must provide proof of marriage

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Y platinum Hotel
Y platinum Medina
Y platinum Hotel Medina

Frequently asked questions

Does Y platinum offer free cancellation for a full refund?
Yes, Y platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Y platinum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Y platinum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Y platinum?
Yes, there's free self parking.
What are the check-in and check-out times at Y platinum?
You can check in from 4:00 PM - 6:00 PM. Check-out time is 2:00 PM. Contactless check-out is available.
Are there restaurants at or near Y platinum?
Yes, there's an onsite restaurant.

Reviews

8.0

Very Good

8.1/10

Cleanliness

6.9/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

AHMED, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Aqib, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taghreed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The stuff was lovely and helpful
Verified Expedia guest review

6/10 Good

I was book with them again if they provide transpo
The purpose of our visit was to zyarat masjid Al nabawi but to get Taxi or Uber made it a nightmare for us to go around . other than that stuff , room everything else very good.
Asil, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad staff response I don't recommend this hotel to any body Please don't come here
Verified Expedia guest review

8/10 Very Good

Property in very nice and quite area, but little far from haram and I think house keeping by request cause we didn’t have any in our stay also breakfast area very small to accommodate all guests but overall nice place
Verified Expedia guest review

8/10 Very Good

Signature, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Bad staff
the staff was not helpful and very rude, I begged them for towels but no response, the breakfast was not good at all
Shaker, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pilgrims view ..
The staff was exceptionally good speak fluent English, helpful , very helpful. Large rooms . Hot water . All services were excellent, got my laundry done in an hours time . The only glitch if you are a pilgrim is the distance from Haram Sharif :( 15 minutes by car :( On a Friday practically impossible to get a cab to go to Haram even at 11 am … Else , no complaints..
Raeshma, 2-night trip
Verified Hotels.com guest review