Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Cozumel, Quintana Roo, Mexico

Occidental Cozumel - All Inclusive

All-inclusive beachfront property with beach bar, near San Francisco Beach

  • Free full breakfast, free WiFi, and free parking
From
P7,691
  • Occidental Cozumel - All Inclusive
  • Pool
  • Beach
  • Beach
  • Pool
1 / 77Pool
8.0Very good
  • The staff were wonderful- my room was cold once the air was on. It is beautiful and the…

    Mar 19, 2020

  • Beautiful beach Cleanliness Very nice rooms Friendly staff

    Mar 16, 2020

See all 510 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 247 guestrooms
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 5 bars/lounges
  • 3 outdoor pools
  • Nightclub

What’s around

  • On the waterfront
  • Playa Mia Grand Beach and Water Park - 23 min walk
  • Mr. Sancho's Beach Club - 26 min walk
  • Paradise Beach - 27 min walk
  • San Francisco Beach - 12 min walk
  • Palancar Beach - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Royal Level Luxury
  • Deluxe Room (Deluxe)
  • Deluxe Room (Concierge)
  • Deluxe Room (Romance)

Location

  • On the waterfront
  • Playa Mia Grand Beach and Water Park - 23 min walk
  • Mr. Sancho's Beach Club - 26 min walk

What’s around

Landmarks

  • On the waterfront
  • Playa Mia Grand Beach and Water Park - 23 min walk
  • Mr. Sancho's Beach Club - 26 min walk
  • Paradise Beach - 27 min walk
  • San Francisco Beach - 12 min walk
  • Palancar Beach - 24 min walk
  • Arrecifes de Cozumel National Park - 9 min walk
  • Paseo El Cedral Reef - 36 min walk
  • Chankanaab National Park - 5.1 mi / 8.1 km
  • Chankanaab Beach Adventure Park - 5.7 mi / 9.2 km
  • Punta Sur Ecological Park - 7.4 mi / 11.9 km

Getting around

  • Cozumel Intl. Airport (CZM) - 32 min drive

At a glance

Size

  • 247 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*
  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • Free full breakfast daily
  • 7 restaurants
  • 5 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar

Things to do

  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scooter/moped rentals on site
  • Volleyball on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Nightclub
  • Beach towels
  • Pool sun loungers
  • Tennis on site
  • Sauna
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 11
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
  • All buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Tennis on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scooter/moped rentals on site
  • Volleyball on site

Nearby

  • Scuba diving nearby
  • Snorkeling nearby

Small print

Also known as

  • Cozumel Grand Occidental
  • Occidental Grand Resort All Inclusive
  • Occidental Cozumel Resort
  • Occidental Resort
  • Occidental Grand Cozumel Hotel
  • Occidental Cozumel All Inclusive
  • Occidental Cozumel All Inclusive All-inclusive property
  • Occintal Cozumel Inclusive
  • Occidental Cozumel - All Inclusive Cozumel
  • Occidental Cozumel - All Inclusive All-inclusive property
  • Occidental Grand Cozumel
  • Occidental Grand Cozumel All Inclusive
  • Grand Cozumel
  • Grand Occidental Cozumel
  • Occidental Cozumel
  • Occidental Grand Cozumel Hotel Cozumel
  • Occidental Grand Hotel Cozumel
  • Occidental Grand Cozumel Resort All Inclusive

Optional extras

Late check-out can be arranged for an extra charge (amount varies)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Sanitation services: MXN 26.89 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Occidental Cozumel - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge.
  • Yes, there are 7 onsite restaurants. Nearby restaurants include Lobby Bar (6-min walk), Pool Bar (9-min walk), and Alnerto's (12-min walk).
8.0Very good
  • 6.0Good

    Property is ok, rooms are very basic and the check in was a really hectic. Next day I upgraded to royal level. Room was little better but my sheets were dirty and I found hair in the bed. I took them almost 3 hours to change sheets and the house kippers give me the audited. Food was really limited and staff wasn’t very friendly except few managers.For sure I want be back.

    5 night family trip, Mar 15, 2020

    Verified Expedia guest review

  • 8.0Very good

    Good stay for me and my family over spring break. I really liked the grounds and size of the resort. We left on the tale end of the virus outbreak as the guest numbers were dwindling throughout the week. As with many resorts in this region the rooms can be musty but we don't spend much time there. I assume that most resorts in the region will up their service in regard to buffet food service regarding cleanliness and likely result in better preparation of the overall food product especially buffet. Good value and beautiful place if you are like us and go to this area planning on eating out several times. Alberto's down the beach is a great nightime walk (flashlight is good to have but not mandatory) with excellent seafood and a fun place. We typically look for nice grounds with good activities that don't break the bank and allow us to spend outside the resort.

    Robert, 6 night family trip, Mar 15, 2020

    Verified Hotels.com guest review

  • 8.0Very good

    It was exceptionally beautiful walking around the property. The rooms were large. The specialty restaurant food was very good but the buffet food was ok. The red wine was terrible, the white wine was tolerable. Most mixed drinks were weak.

    7 night family trip, Mar 10, 2020

    Verified Expedia guest review

  • 8.0Very good

    LIKED: Convenience, location, personnel (Milli, Jesus, Pablo - from entertainment, Lupita), beach, water, family friendly. DID NOT LIKE: food choices - especially at breakfast when some veggies and yogurts were MIA for 20-30 minutes, lack of beach beds at peak times, salesmen everywhere.

    MGM, 7 night family trip, Mar 8, 2020

    Verified Expedia guest review

  • 6.0Good

    The beach and the property itself is very nice and well maintained. The staff is very polite. The room was clean and comfortable. That's about all the good things I can say about this place. Although the staff was friendly, there was not enough service. Service on the beach was almost nonexistent. The whole week I was there, we were offered drinks on the beach maybe 3 times at best, and when we did order drinks, it took a long time time to get them. I've had much better service at less expensive resorts. Pretty much, we had to wait in line at the pool bar to get drinks for the beach. The food was just mediocre. The speciality restaurants were pretty much booked upon check-in. We were only able to eat at 2 of them for the whole week, and they were just ok. The rest of the time we had to eat at the buffet where finger licking guests were serving themselves on used plates. A hygene nightmare. To make things sanitary, they really need the staff to serve the food, not the guests themselves, especially with viruses going around. Most all-inclusive resorts I have stayed at offer free room service. Not this place. They want to charge a fee for service to your room. All in all, its a beautiful place that I will never stay at again due to the lack of beach service, mediocre food, buffet hygiene questions, and difficulties booking dining times.

    Jim, 7 night romance trip, Mar 8, 2020

    Verified Expedia guest review

  • 8.0Very good

    Would prefer 2nd or 3rd floor otherwise very nice. The garden and sitting areas are lovely . Pool is very family friendly

    Treena, 9 night family trip, Feb 29, 2020

    Verified Expedia guest review

  • 6.0Good

    The landscaping is lovely. I really disagree with the use of plastic water bottles. The waste involved with all those water bottles is horrendous.

    7 night romance trip, Feb 29, 2020

    Verified Orbitz guest review

  • 10.0Exceptional

    The food was good. The bar selection and bar tenders were sub standard at best.

    Gare, 5 night trip with friends, Feb 27, 2020

    Verified Expedia guest review

  • 8.0Very good

    The property was built into the mangroves which allowed for some unique vegetation and animals to be in the property.

    7 night trip, Feb 26, 2020

    Verified Expedia guest review

  • 8.0Very good

    The Beach is fantastic. Time share people left you alone. Stayed at the royal level which I would reccomend. Rooms are nice. Food is average

    10 night romance trip, Feb 26, 2020

    Verified Expedia guest review

See all 510 reviews