Candlewood Suites West Springfield, an IHG Hotel

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Overview of Candlewood Suites West Springfield, an IHG Hotel

Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
West Springfield hotel with indoor pool and 24-hour fitness

8.3/10 Very Good

335 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
The price is P6,251
Price available on 26/05/2022
Map
572 Riverdale St, West Springfield, MA, 01089
Main amenities
  • 71 guestrooms
  • Housekeeping on weekdays
  • Indoor pool
  • 24-hour fitness center
  • Spa tub
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
For families
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Eastern States Exposition - 5 min drive
  • MassMutual Center - 8 min drive
  • MGM Springfield - 8 min drive
  • Naismith Memorial Basketball Hall of Fame - 5 min drive
  • Dr. Seuss National Memorial - 8 min drive
  • Springfield Science Museum - 8 min drive
  • Springfield Museums - 9 min drive
  • Springfield Armory - 10 min drive
  • Forest Park - 10 min drive
  • Holyoke Mall - 12 min drive
  • Six Flags New England - 11 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 22 min drive
  • Bradley Intl. Airport (BDL) - 24 min drive
  • Springfield Union Station - 8 min drive
  • Holyoke Station - 14 min drive
  • Northampton Station - 19 min drive

About this property

Candlewood Suites West Springfield, an IHG Hotel

At Candlewood Suites West Springfield, an IHG Hotel, you'll be just a 5-minute drive from Naismith Memorial Basketball Hall of Fame and Eastern States Exposition. Guests can relax at the spa tub, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An indoor pool and a snack bar/deli are other highlights, and rooms offer conveniences like refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room (up to 60 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Snack bar/deli

Taking the kids

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekday housekeeping only
  • Connecting/adjoining rooms available

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

State tax ID - C0000503250

Also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

Overall score and ratings

8.3

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

A Favorite
I frequent this hotel a lot. The staff and facilities are great. Very comfortable! I love the full kitchen too.
Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alden, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Please extend the jacuzzi hours!
Pool/jacuzzi hours are until 10:00 pm, and from 9:00 am morning. I wish it opened earlier for those who has to leave early.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good stay
Specifically picked this hotel for the hot tub as we were in town for a dance competition. The hot tub was freezing. Told the front desk and it didn’t get corrected.
Donna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Friendly clean and comfortable!
Great location, friendly staff and rooms were clean. We enjoyed our stay.
Serena, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kelly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Katrina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice location. The hotel could use an update. Staff are nice. We had issues with our door locking
Heather, 2-night family trip
Verified Hotels.com guest review

6/10 Good

diane, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay with pets
I love this property. I have been staying here periodically since 2009. It’s located in my home town so when we have to come home for social events it’s nice to know I have a place I can stay and bring my dog if necessary. The place is very clean, smells wonderful, considering they are pet friendly and the staff is very nice. I will always come back to this place.
Corrie, 2-night family trip
Verified Hotels.com guest review