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Grand Palladium Palace Resort Spa & Casino - All Inclusive

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Exterior
Private beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers
6 outdoor pools, pool umbrellas, sun loungers
Balcony

Overview of Grand Palladium Palace Resort Spa & Casino - All Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention center, near Cortecito Beach

7.6/10 Good

727 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000

Room options

About this area

What's nearby

  • On the waterfront
  • Arena Gorda Beach - 15 min drive
  • Cocotal Golf and Country Club - 14 min drive
  • Bavaro Beach - 16 min drive
  • Cana Bay Golf Club - 10 min drive
  • Downtown Punta Cana - 16 min drive
  • Macao Beach - 27 min drive
  • Cabeza de Toro Beach - 26 min drive
  • Punta Cana Beach - 34 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 26 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Onno's Bavaro - 16 min walk
  • Captain Cook Restaurant - 16 min walk
  • Capitan Cook - 16 min walk
  • Pastrata - 3 min drive
  • Dalia's Cafe & Bakery - 4 min drive

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers, plus you'll have access to onsite scuba diving and kayaking. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and hydrotherapy. Bhogali, one of 13 restaurants, serves Indian cuisine and is open for dinner. Other highlights at this upscale property include 2 beach bars, a casino, and a nightclub. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 366 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 13 restaurants
  • 2 beach bars
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Motor boating
  • Scuba diving
  • Skydiving
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Golfing nearby
  • Sailing nearby
  • Snorkeling nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (605 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 14 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • 6 outdoor pools
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 8 casino gaming tables
  • 8 casino slot machines
  • Spa tub
  • Casino VIP room
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Private indoor spa tub
  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Zentropia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bhogali - This restaurant specializes in Indian cuisine and serves dinner only.
Sumptuori - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Adelita - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Dorado Steak House - This restaurant specializes in barbecue and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip)
  • Area shuttle and casino shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs USD 50 per person, per night
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </p><p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a smoke detector and a security system on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>
Room service is available 11 AM-10:30 PM at no additional cost and from 10:30 PM to 11 AM for a surcharge.

Also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Frequently asked questions

Does Grand Palladium Palace Resort Spa & Casino - All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Palladium Palace Resort Spa & Casino - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle roundtrip.
What are the check-in and check-out times at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Grand Palladium Palace Resort Spa & Casino - All Inclusive?
Yes, the 4000 square-foot casino features 8 slot machines and 8 gaming tables.
What is there to do at Grand Palladium Palace Resort Spa & Casino - All Inclusive and nearby?
Have fun with onsite activities like kayaking, skydiving, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball, Pilates, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. Grand Palladium Palace Resort Spa & Casino - All Inclusive also has 2 beach bars, a casino, and a nightclub, as well as a private beach, a sauna, and a Turkish bath.
Are there restaurants at or near Grand Palladium Palace Resort Spa & Casino - All Inclusive?
Yes, there are 13 onsite restaurants, featuring Indian cuisine. Nearby restaurants include Kat’s Corner (2 mi), La Bruja (2 mi), and Wacamole (2 mi).
Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have rooms with private spa tubs?
Yes, each room has a private indoor spa tub and a jetted bathtub.
Does Grand Palladium Palace Resort Spa & Casino - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Palladium Palace Resort Spa & Casino - All Inclusive like?
Grand Palladium Palace Resort Spa & Casino - All Inclusive is located on the waterfront, a short 17-minute walk from Princess Tower Casino Punta Cana and 8 minutes' walk from Cortecito Beach. Travelers say this property is in a good location.

Reviews

7.6

Good

8.5/10

Cleanliness

7.9/10

Staff & service

7.7/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Yuberka, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

On November 16, 2022, I checked into the Grand Palladium hotel to celebrate my wife's birthday. The next day I had no hot water in my shower. I contacted "guest services", and I was told someone would come, they never did. The day after again no cold water. I went to "guest services", and asked for room change, they said they would send an "engineer " to see the problem. The person came, and I had hot water for one night, and the next day it was cold again. I complained again, and I was told, a report would be sent to the manger. On the fourth day, I had enough of the excuses, and asked for the manger. I was told he wasn't available, but he would be notified of my problem. They wanted to offer a spa day to my wife, and I said it doesn't matter if we don't have hot water. I contacted Hotel.com, and they contacted the hotel. They were put on hold for 15 minutes, and then was disconnected. I contacted a Hotel.com supervisor who was then able to contact the hotel supervisor. By this time, there was a leak in the ceiling with water on too my clothes. Miraculously I was given another room and hour later, with a 3 inch dry birthday cake for my wife. So out of 7 days of my vacation, I had to bathe in cold water for 5 days. Grand palladium is a low grade, trash hotel, with lazy, larthargic, nonchalant staff who have attitude when you are being inconvenienced. The so called manger is a joke, and so is he guest service staff. I would never stay at this hotel, nor recommend it to anyone.
RANDY, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Only good thing was day time mamager jose and worker yamoryah pther then that awful experience Acs in most rooms are awful Food was terrible Had a leaky toilet in first room Haggling sales man every corner STAY AWAY WISH I COULD GET MY MONEY BACK
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Jeanneth, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rosmery, 7-night trip
Verified Expedia guest review

4/10 Fair

It was okay, I will never going back there
Rosmery, 7-night family trip
Verified Expedia guest review

4/10 Fair

Well what can I say about this property, it was petty big the walk for the breakfast was terrible 😞 my room air conditioning didn’t work the toilets form my sister room didn’t flush the smell around some area were disgusting.
Rosmery, 3-night family trip
Verified Expedia guest review

2/10 Poor

This property needs a big makeover The air in the rooms don’t work right the bathroom style has to be updated and the food and drinks must be changed because the same food ever day is tiring
HENRIQUETA, 5-night family trip
Verified Expedia guest review

6/10 Good

Place was beautiful but the buffet food sucked. It was the same every day and there was no night life. There club was closed.The best thing was having a swim up room
Bryan, 5-night romance trip
Verified Expedia guest review