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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Riviera Caribe Maya

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Refrigerator
  • Dry cleaning/laundry service
Av. 10 / Calle 30, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Refrigerator
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Nice balconys for evening sitting. Decent little spot.Feb 19, 2021
  • Very close to all popular locations. Convenience store and bank across the street. Jan 24, 2021

Hotel Riviera Caribe Maya

from P2,331
  • Standard Plus With Balcony
  • Suite
  • Suite, Balcony
  • Master Suite
  • Standard Plus Deluxe

What’s around Hotel Riviera Caribe Maya


  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach Club - 6 min walk
  • Playa del Carmen Maritime Terminal - 20 min walk
  • Nuestra Senora del Carmen Catholic Church - 9 min walk
  • Punta Esmeralda Beach - 33 min walk
  • Plaza Las Americas - 37 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare*


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*


  • No onsite parking


  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Scuba diving on site
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Rey David - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Hotel Riviera Caribe Maya’s small print

Also known as

  • Hotel Maya Riviera
  • Riviera Caribe Maya Hotel
  • Riviera Caribe Maya Del Carmen
  • Hotel Riviera Caribe Maya Hotel
  • Hotel Riviera Caribe Maya Playa del Carmen
  • Hotel Riviera Caribe Maya Hotel Playa del Carmen
  • Hotel Riviera Caribe Maya
  • Hotel Riviera Caribe Maya Playa del Carmen
  • Hotel Riviera Maya
  • Maya Riviera Hotel
  • Riviera Caribe Maya
  • Riviera Caribe Maya Playa del Carmen
  • Riviera Maya Hotel
  • Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: MXN 1000.00 per stay

Optional extras

Rollaway beds are available for MXN 250.0 per night

Breakfast costs between MXN 65 and MXN 130 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 650 per vehicle (roundtrip)

Airport shuttle service for children between the ages of 1 and 18 costs MXN 650

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riviera Caribe Maya

  • Does Hotel Riviera Caribe Maya offer free cancellation for a full refund?
    Yes, Hotel Riviera Caribe Maya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Riviera Caribe Maya?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Riviera Caribe Maya?
    Sorry, there's no onsite parking at Hotel Riviera Caribe Maya.
  • Is there a pool at Hotel Riviera Caribe Maya?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Riviera Caribe Maya?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Riviera Caribe Maya?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Riviera Caribe Maya?
    Yes, Rey David offers local cuisine. Nearby restaurants include Chez Celine (3-min walk), La bodeguita del medio (3-min walk), and Caimán Tugurio (3-min walk).
  • Is airport shuttle service offered by Hotel Riviera Caribe Maya?
    Yes, an airport shuttle is available. The charge is MXN 650 per vehicle roundtrip.
  • What is there to do at Hotel Riviera Caribe Maya and nearby?
    Have fun with onsite activities such as scuba diving, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Recent reviews

Very good 8.2 From 60 reviews

Exceptional 10.0
My friends a and I stayed in a suite with a very large balcony for New Years. We love this hotel and would recommend it to anyone!
us8 night trip with friends
Good 6.0
Bathroom had leak,caused floor to be wet. Nice patio
Grant, us1 night family trip
Very good 8.0
Nice pool, nice patio, but can get noisy late
Excellent location, convenient to everything. Nice room with nice patio overlooking the pool. However it got noisy at times, sometimes very late. Pool supposed to be closed at 10pm, but most nights people were swimming and making noise (sometimes LOTS of noise even at 1am). Hotel restaurant had bad habit of playing annoying loud dance club techno music, sometimes after 10pm. I don't understand how anybody would want to eat there it was so loud. They would sometimes turn the music down when more people were eating there. If you like to go to bed early so you can get up early for diving or other adventures, this may not be the best place. Good AC once you figure out how to use it. Bed was not very comfortable. Water pressure in my room shower was so terrible I used the shower by the pool. Service was friendly enough. There's an elevator, which is nice if you have a lot of luggage or have a hard time with stairs. Overall, needs some improvement, but decent budget accommodations in a convenient location.
Raymond, mx7 night trip
Exceptional 10.0
good people
The staff was so nice, they made my trip
James, us8 night trip
Good 6.0
I liked the location & felt safe . The BIGGEST ISSUE we had wrre the MATTRESES.... you can actually touch & feel the metal springs. The springs were digging in our hips & back. Could Not get comfortable. A MUST is BUY comfortable Mattresses or you will lose business. Pillows need to soft..our pillows felt like tennus balls in them.A Toilet paper holder is a must. A couple of hooks nneded to hang towels & for clothes when dressing. Refrigerator wasn't working or outlet in sink area didnt work. These items should be checked prior to a person coming in. Just so people are Comfortable their whole stay.
LaGuera, us9 night family trip
Exceptional 10.0
Nice stay
Everything was nice in this hotel. Friendly people.
Andrea, us3 night trip
Very good 8.0
Good spot... good wifi... good location
ca1 night trip
Good 6.0
The hotel was in a good location for shopping 5th avenue, the hotel has potential, atmosphere is good, but the king bed was rock hard with no give, only came with two small pillows and the front desk doesnt have any extra pillows or blankets to offer. The continental breakfast is really basic and the ham & cheese is sliced about as thin as you possibly could, and they use a griddle as a toaster so you have to wait for 15 minutes to get a piece of toast.
ca1 night romance trip
Very good 8.0
Decent, clean, well-run hotel. My only gripe was that the shower head was angled in such a way that it was impossible to use the shower without flooding the bathroom (and some of the bedroom), which I think contributed to the persistent smell of mildew in our room. The pool was a nice feature, and the staff were all very nice and helpful.
us7 night romance trip
Exceptional 10.0
comfortable and Handy
amazing location, near of.everything, you don't need a taxi to get to the beach or the tour ist bars
Rafael, mx5 night romance trip

Hotel Riviera Caribe Maya