GrandStay Residential Suites - Madison East

Photo gallery for GrandStay Residential Suites - Madison East

Interior entrance
Pool
Pool
Room
Studio, 2 Queen Beds | Room

Overview of GrandStay Residential Suites - Madison East

GrandStay Residential Suites - Madison East

2.5 star property
Madison family-friendly hotel with indoor pool

7.6/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
Map
5317 High Crossing Blvd, Madison, WI, 53718
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Children's pool
  • Spa tub
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Snack bar/deli
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • Wisconsin State Capitol - 19 min drive
  • University of Wisconsin-Madison - 20 min drive
  • Alliant Energy Center - 15 min drive
  • Camp Randall Stadium - 21 min drive

Getting around

  • Dane County Regional Airport (MSN) - 13 min drive
  • Madison Station - 19 min drive

About this property

GrandStay Residential Suites - Madison East

Family-friendly hotel
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a fireplace in the lobby at GrandStay Residential Suites - Madison East. For some rest and relaxation, visit the hot tub. Enjoy the gym, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Free self parking
  • Smoke-free premises, ATM/banking services, and a 24-hour front desk
  • An elevator, free newspapers, and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast, overall value, and helpful staff
Room features
All guestrooms at GrandStay Residential Suites - Madison East offer thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels and DVD players
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

What to do

  • Basketball
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (400 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • ATM/banking
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 06 to April 24:
  • Dining venue
  • Fitness facilities
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.00 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Hotel Madison East
GrandStay Residential Suites Madison East
GrandStay Suites
GrandStay Residential Suites - Madison East Hotel
GrandStay Residential Suites - Madison East Madison
GrandStay Residential Suites - Madison East Hotel Madison

Frequently asked questions

Does GrandStay Residential Suites - Madison East offer free cancellation for a full refund?
Yes, GrandStay Residential Suites - Madison East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at GrandStay Residential Suites - Madison East?
As of September 30, 2022, prices found for a 1-night stay for 2 adults at GrandStay Residential Suites - Madison East on October 9, 2022 start from P 7,075, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at GrandStay Residential Suites - Madison East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at GrandStay Residential Suites - Madison East?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at GrandStay Residential Suites - Madison East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at GrandStay Residential Suites - Madison East?
Yes, there's free self parking.
What are the check-in and check-out times at GrandStay Residential Suites - Madison East?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-in is available.
Is there an onsite casino at GrandStay Residential Suites - Madison East?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (11-min drive) is nearby.
What is there to do at GrandStay Residential Suites - Madison East and nearby?
Onsite recreation at GrandStay Residential Suites - Madison East includes basketball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. GrandStay Residential Suites - Madison East also has a fitness center and a picnic area.
Are there restaurants at or near GrandStay Residential Suites - Madison East?
Yes. Nearby restaurants include Red Robin (15-min walk), Laredo's (2.2 mi), and Lazy Oaf Lounge (2.8 mi).
Does GrandStay Residential Suites - Madison East have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.7/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

For 5 people it was nice.
It was a nice place to stay. We had 5 people fit into one room.
Bradley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

You can find better
Hot tub not working. Fridge have leftovers from the previous guests. Bed sagged to the middle. TV Remotes didnt work
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Rooms bigger than expected and had kitchenette which was a plus. For price, very good.
1-night family trip
Verified Hotels.com guest review

6/10 Good

The staff was friendly. The lobby was nice. But the room decor was very dated. Like from the 80’s. The room smelled. There was a strong odor of fabric spray. Tiles were cracked and the light fixtures in the bath room of both rooms had only half their bulbs. The door in one of the rooms would not lock properly. It was at best an 89.00 per night room.
Lisa, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No housekeeping with 3 day stay. Ran out of toilet paper
Rachel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not very good
The hotel is very outdated. Room was not very clean.
Denice, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Corinne, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Poor condition
We stayed here 5 years ago on another trip to Madison. The condition of the hotel hasn't improved. It was an accessible room (all that was available at the time of booking), but there were no towel bars near the sink, and no hanging hooks anywhere. Toilet paper holder was so poorly designed that we didn't use them, just removed the rolls. Lamp shades need replacing. Floor didn't seem very clean; I cut my toe on something in the carpet. The kitchenette had quite a small refrigerator, so it was hard for us to store groceries. Not sure how someone with mobility issues would have been able to use it. The cookware looked very worn, we didn't use it We didn't feel as though the folks who run this place were invested in the comfort of their guests. Finally, the TV wasn't hooked up in order to broadcast. It worked with the DVD player, though.
MICHELE, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Online photos are deceiving
Stayed 2 nights this weekend. The photos online make it look like a nice hotel. Pulled up, and a few people were drinking in the parking lot, not a big deal. The room was terrible. Sticky carpet, hair on the towels, burn holes in the couch...and the bathroom!!! Mold on the ceiling and water damage from the shower above...I do not recommend!!!
Stephanie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Property needs updating. Paint chips on the walls in our room, overall outdated. Mostly clean buy could use some improvement.
Rachelle, 1-night trip with friends
Verified Hotels.com guest review